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Handyworks Remodeling and Design, Inc.

Founded 1982 • With Angi since September 2010

4.7

(20) Verified Reviews

Business Details

Phone Number

Address

47 N Plains Industrial Rd

Wallingford, CT 06492

Description

Handyworks Remodeling and Design (HRD) in Wallingford, CT, is a general remodeling, home improvement and repair company, with an A+ rating and fully accredited by the Better Business Bureau. We employ between 12 to 15 full time employees, depending on the season. HRD uses subcontractors on occasion; 90% of work is done "in-house". Handyworks is fully licensed in the state of Connecticut as a home improvement contractor. Lic # hic0618620. All estimates are free of charge. Handyworks Remodeling and Design is proudly a “green” company. We recycle all unused and discarded material....

Verified Reviews

A few reviews for this pro...
1.0

10/25/2019


Justin C.

Guy called to confirm but I missed his message so despite him saying he was in town and knowing that my wife had to take a day to meet up with him he decided not to show. When I spoke with him on the phone he was very rude I would not recommend this company.

Description of Work
We had a leak in our ceiling we needed remedied.

Category handyman service

Service Provider Response

As always, we called the day before to confirm the appointment. Although there was no answer, we left a specific, detailed message that we were calling to confirm the appointment. They chose not to respond, and the next morning we called again. Still no answer, so we left yet another message. We did not know whether they were home, or had moved on to another contractor, as is often the case. Unfortunately, for this member, we didn't show because he chose not to respond to our multiple messages.
5.0

10/05/2019


Kim R.

I highly recommend HandyWorks Remodeling - Keith responded quickly when I submitted my request, understood exactly what I needed done and that I needed to have an estimate quickly, came in person the next day to review the work so that he could give me a price, said he’d get back to me the next day but actually got back to me that same day with a very reasonable price for all of the work I needed, and then fit me into his schedule for that same week. The two-man team arrived right on time to do the work. They, like Keith, were great to deal with - friendly, knowledgeable, and professional. The work was all completed in one day (plumbing, electrical, drywall replacement, etc.) and I’m very happy with the results - I will definitely be using HandyWorks in the future.

Description of Work
I am in the process of selling my house, and needed several different types of repairs completed as a result of the home inspection - including plumbing, electrical work, and general construction repairs.

Category remodeling

Service Provider Response

Hi [Member Name Removed], We truly appreciate the glowing report! It was a pleasure working with you and your project and look forward to future collaborations!
5.0

02/26/2018


Donna C.

Handyworks Remodeling of Wallingford CT did an exceptional job of remodeling the kitchen. We were working with a limited budget and after providing our ‘wish list’ Handyworks came through with an estimate within our budget. The remodel team and the project manager, David Denecke, provided us with everything we hoped for and more. The job was completed on time and within budget. And most importantly, we knew we could trust the workers in our home on a daily basis to treat our home as if it were their own. Highly recommend Handyworks Remodeling of Wallingford for all your remodeling needs.

Description of Work
Kitchen remodel

Category drywall, electrician, flooring contractor, picture framing, handyman service, lighting, plumbing, remodeling, replacement windows, woodworking, ceiling fans, home remodeling, house painters, interior painters, doors

1.0

10/02/2017


Dwight H.

We talked 4 times, 4 separate occasions. When we finally agreed on a scheduled appt. No show, no call.

Description of Work
he didn't show on scheduled appointment

Category handyman service

Service Provider Response

WE ARE QUITE SURE we know what happened with this Angie's List member. As anyone can see, we have an "A+" RATING with the Better Business Bureau and all of our "ANGIE"S LIST" reviews are as POSITIVE as any could be . There are no complaints about us anywhere. We always show up for our appointments and we always show up to start projects that we've contracted for. OUR COMPANY POLICY requires that before any job can be scheduled, it must be "UNDER CONTRACT" with a detailed scope of work and a payment schedule which includes a deposit or under a "Time and Material Agreement". This member DIDN"T HAVE either one in place with us. We had a couple of conversations with this party. ON SEPTEMBER 1 we had an appointment to see him at 3 PM. NO ONE WAS THERE. We called his cell phone and he did not answer. We left a message. The following day he called our office and apologized for not letting us know that he had a doctor's appointment and wouldn't be home. AGAIN ON SEPTEMBER 6 we went to his home to look at the project. We gave him our price for doing the project and he told us that he would review the other quotes and get back in touch with us if he wanted us to do the work. ON SEPTEMBER 15 our office received a call from this member asking us why we hadn't shown up that day to do the work. We explained to him that we never executed an agreement with him or put him on schedule because HE NEVER GOT BACK IN TOUCH TO HIRE US. Subsequent to the SEPTEMBER 15 phone call from this member, WE TRIED TO SCHEDULE his job a couple of times. Each time didn't work for him. He said he would get back to us with another date that would work for him. HE NEVER GOT BACK TO US. ON SEPTEMBER 22 we received another call from this member stating that he was told "someone would be at his home today to begin the work". Again, that simply wasn't true. WE BELIEVE we understand what happened with this member. WE KNOW that perspective customers often call SEVERAL contractors at a time to get comparative pricing or " the best" price they can get. This member did just that. We know that to be true from the conversation with him on SEPTEMBER 6. WE ARE SURE he has confused us with someone else that he spoke with. Someone that actually told him they would be there to do the work and never showed up. SINCE THIS MEMBER REFUSED to give us his email address for communication purposes and because he seemed VERY CONFUSED about who he had actually spoken to, we really couldn't help him. We wish him well.
5.0

09/20/2017


ralph Z.

Very well. Donovan and Dan were great and the results are excellent

Description of Work
install crown molding in 1 large room

Category contractors, handyman service, woodworking

Service Provider Response

We are pleased that you are happy with the results. Thank you so much for the great Review!
5.0

06/24/2017


diane G.

very well of note, we used Handyworks last summer when we first moved in for interior flooring ( bathrooms), various carpentry and readying laundry room for appliances. liked their work enough to re hire for this summer's work

Description of Work
exterior carpentry and painting

Category handyman service, woodworking, house painters

Service Provider Response

Thank you! for continuing to choose HandyWorks, [Member Name Removed].
5.0

06/24/2017


Chris G.

Awesome Gary is probably one of the hardest workers I have ever met.

Description of Work
Pretty much took down and rebuilt a wall in 2.5 days.

Category handyman service, remodeling, siding, woodworking

Service Provider Response

We appreciate your taking the time to give us a Review and are very happy that you were pleased with our work!
5.0

05/31/2017


Donna W.

The guys did I terrific job. Keith quoted the job and supervised the work at all levels. The carpenters and painters were prompt and very conscientious. Any questions or concerns I had were answered promptly and directly. Clean up and haul-away was done meticulously. I am currently awaiting a quote for additional interior work and I am confident that the work will be done as expertly!

Description of Work
Build deck and install patio doors. Paint trim and walls in dining room that opens out to deck.

Category decks, handyman service, woodworking, house painters, interior painters, doors

Service Provider Response

Thank you so much, [Member Name Removed]! We appreciate your kind words.
5.0

05/26/2017


Penelope F.

Just fine -prompt and efficient.

Description of Work
After flood needed baseboard across two rooms

Category handyman service

Service Provider Response

[Member Name Removed], Thank you for the good Review!
5.0

04/03/2017


Kirsten B.

Everything went fine and I am happy with the work

Description of Work
Bathroom remodeling

Category handyman service, plumbing, home remodeling, house painters

Service Provider Response

Thank you so much for the Review, [Member Name Removed]! And thank you for being a loyal Client.
5.0

03/31/2017


Lisa Maria and Bryan F.

Keith showed us several doors he recommended, and said they could adapt the new door to our existing opening. His estimate was exactly what we wanted and his ordering process went off without a hitch. His installers showed up on time and did a super job. We have aluminum siding outside and the installation was so precise that the door fit better than the original. New interior trim was installed inside and everything was cleaned up perfectly. I have to admit we were impressed with the whole job.

Description of Work
We had an aging (1965) sliding glass door to the outside that we needed replaced. Because of 1960s non-standardization the length was actually shorter than what is sold nowdays and we were worried about the fit of a new one.

Category handyman service, replacement windows, doors

Service Provider Response

Hello [Member Name Removed], We certainly appreciate the high grades and kind words. Thank you!
5.0

03/10/2017


Arthur L.

I am well satisfied with the work. The work was done in a timely manner, the workers were polite and professional.

Description of Work
Three separate tasks: (1) Replace a door and threshold entry from garage into kitchen (2) replace a non functioning insinkerator in the kitchen sink (3) Install pull down stairs leading to attic space above two car garage - Clean up old loose lumber and fiberglass insulation from attic space above garage - lay down a plywood floor - install two solar ventilation fans - insulate the roof and walls.

Category handyman service, plumbing, woodworking, doors

Service Provider Response

Thanks for the Review!
5.0

07/08/2015


Kirsten B.

He was the first to give me an estimate and it was reasonable and within our price range. We are happy with the results and the process

Description of Work
He painted my kitchen, installed a new kitchen countertop and replaced a bathroom vanity

Category handyman service

Service Provider Response

Hi [Removed member information], I just got notified that you sent a review in. Thank you very, very much for your kind words and for your business. We know there are many choices out there in today's market and we greatly appreciate that you chose us. Thank you again, Keith Santora
5.0

04/07/2015


Mary Ann C.

It went fine.

Description of Work
Put a new faucet and shower head in the tub.

Category handyman service

5.0

09/09/2014


Rosemary R.

I had originally submitted a request through Angie's snapshot app and was quite disappointed with their selection of contractors. The first one didn't call me, so I requested another one who also didn't call me (as of today I have never heard from the second one), the first one called me several weeks later and then told me that they were going on vacation and I'll have to wait another few weeks before someone could come out to even give an estimate! Angie's services gave me a few others who never got back to me either. So I dug through my piles of junk mail and found a postcard from Handyworks and left a message with their answering service, I was shocked to hear from them within the hour because by this time I had given up all hope. Now why didn't they refer me to Handyworks from the start! Keith was great, he came out the next day for an estimate, we scheduled a start date and I picked out the new materials for him to pick up. The crew was very professional, hard working and did the complete job within two days. I had problems cleaning up the excess glue from the tiles and he sent a worker over the following day to clean it up. I absolutely love my new bathroom and would highly recommend Keith and his crew and I plan on using them in the future. He's my new go-to handyman for sure!

Description of Work
Remodel bathroom with new vanity, new floors, paint entire bathroom, new tile flooring, new toilet. Replaced four old doors with new six panel doors, installed lock in back door and one in the basement, repaired kitchen cabinets that were broken and falling. Also repaired toilet in powder room.

Category ceramic tile, flooring contractor, handyman service, plumbing, woodworking, home remodeling, interior painters, doors

5.0

08/06/2014


Bette D.

Except for a delay caused by late delivery of the vanity, the project was completed in a reasonable time. The work crew was always prompt, professional and courteous. They covered the floors with paper, tarps on the carpeted stairs, and plastic on the dressers, bed, etc. in the master bedroom. I've used Keith and his crew before and will use them in the future if I need a and quot;Handymanand quot;.

Description of Work
Renovated a complete bathroom. Removed all old fixtures, floor and wall tiles. Put in new walk-in shower, new vanity and sink, new toilet, tile floors, and over the john cabinet. Painted the walls and ceiling.

Category house painters

5.0

09/01/2013


Judith C.

They were prompt for estimate. They had a backlog and told me upfront that there would be a 6 week wait for service. (This did not surprise me-- spring/early summer is probably when people call for outside projects). They did do the work when they said they would do it. It was all done pretty efficiently and there was good communication. The quality of the work was good-- I had asked for specific jobs to be done and they did them neatly and thoroughly using good materials. No upcharge over the initial estimate.

Description of Work
We had a long list of repairs--- reside a cedar shed, repair a swing set, install new railing, reinstall an old wooden storm window that had fallen off during hurricane.

Category handyman service, siding, replacement windows, house painters

5.0

07/17/2013


Marcia K.

In 2007, Handyworks came to my new home and repainted my kitchen. I was so please with the work, that we then discussed the master bath. Keith had great idea - he removed an existing 5 foot shower stall and installed a whirlpool tub. This required re-tiling of the bath area and the installation of a new ceramic tile floor. A fan light combo was added and a new lighting fixture was installed. Now 6 years later, I am still happy with the work whenever I take a jacuzzi and smile at the wonderful tile work. Keith was very honest, clear, on time and cleaned up all signs of his presence each day. HandyWorks stands by it's work. Their work is their bond and of the highest quality. In 2011, my home sustained ice damage. Handyworks came in and fixed the interior damage. Ceilings had to be repaired, walls fixed and repainted, HandyWorks fixed everything with no sign that any damage had ever been present. At the same time, I had a ceiling fan with light installed in the master bedroom. Keith installed a radio controlled switch when I first enter the room, with a second switch that sits on the headboard of the bed so I can easily turn on/off the light and fan as well as adjust the intensity. I have to say, this is one of the best things I've done for the bedroom and I thank Keith for the idea. At this time I also had Keith add a radio controlled switch in my kitchen fan/light combo. Another one of the best things I've had done in my home. I've recently had water damage to my home. I foolishly let a tub overflow - damage upstairs and downstairs. Of course I will call HandyWorks for the repair! ServePro came out to get the water out of the house (Like it never happened...), but left holes in my ceiling, baseboards removed, carpet padding removed and walls that need to be repainted. As I said, of course I will call HandyWorks for the repair!

Description of Work
Contractor came out, looked at work that I wanted to get done. Gave me an estimate, ideas and cost for the job.

Category ceramic tile, electrician, flooring contractor, handyman service, lighting, remodeling, water damage restoration, basement waterproofing, ceiling fans, home remodeling, interior painters

4.0

03/03/2013


Nicole D.

Keith from Handyworks came out and gave us an estimate. He told me where I could go and see examples of his company's works installing hardwood floors. He showed me samples of wood and different stains. We chose the wood and stain. We ripped out the carpeting ourselves and they came in and installed the wood, stained and sealed it. They did it in about 3 days. The only thing I would make sure I asked about next time is how often Keith checked up on his workers. They did a great job, but I would like to know how often he checked in on them and that is not something I asked about last time.

Description of Work
Handyworks installed hardwood flooring in my tv room. They installed the wood and then stained the wood and sealed it. They were efficient and clean and did a great job.

Category hardwood floor

2.0

11/13/2012


Patrick D.

presented on time. Work not satisfactory. Inadequate prep. Painting with overspray on brick. Had to come back and re-prep clapboard siding. Then spot primed and spot painted. Different colors. One side of home not visible from property still not repaired or prepped - just sprayed over!

Description of Work
Repair of window moldings , corner boards, trim and decking to be followed by exterior painting prep and painting.

Category decks, house painters

Service Provider Response

This Customer asked us to give him a "quick, once over" paint job to various parts of the exterior of a rental property he owns in New Haven, Ct. The property had many years of deferred maintanence and the reason This customer did any work to this run down property is because( as he told us) the City of New Haven cited the property on several issues. We gave This customer exactly what he requested for the exact budget he asked us to work within. We found him very unresponsive to our attempts to communicate with him during the work process. He left us without access to electrical power on more than one occasion when he knew we were comming and didn't return phone calls about it for a day or two. We sent men there to work at 8am in the morning on two different occasions only to have to reschedule them at the last minute. After this customer contracted with us in writing, as to what he wanted and for the amount of money he was willing to spend, he soon began to realize the property needed substantialy more work. The Member didn't want to spend any more money and HandyWorks Of Ct refused to give him more than he was willing to pay for. We gave the Member what the scope of work in our contract called for. The Member's dissatisfaction with the job is a result of his unwillingness to spend the necessary money to make the property look good and not the quality of what HandyWorks did. The different colors he is referring to are on the areas of the house he wouldn't consider doing, not with the new work that HandyWorks did. We gave this customer the prep and spot priming he contracted for.as well as the finish spray and brush work. The little bit of over spray that got on a couple of the bricks was immediatly removed. We tried to tell this customer that we didn't think he would be happy with the result of what he was asking us to do. He assured us it would be fine.

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    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Visa, MasterCard
    Senior Discount
    No
    Warranties
    Yes

    Services Offered

    Kitchen and bathroom remodeling, also interiors, exteriors, additions and decks.

    Services Not Offered

    Masonry, hardscapes

    Frequently Asked Questions & Answers about Handyworks Remodeling and Design, Inc.

    How is Handyworks Remodeling and Design, Inc. overall rated?

    Handyworks Remodeling and Design, Inc. is currently rated 4.7 overall out of 5.

    What days are Handyworks Remodeling and Design, Inc. open?

    Handyworks Remodeling and Design, Inc. is open:

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 8:00 AM - 4:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    What payment options does Handyworks Remodeling and Design, Inc. provide

    Handyworks Remodeling and Design, Inc. accepts the following forms of payment: Check, Visa, MasterCard

    Does Handyworks Remodeling and Design, Inc. offer free estimates?

    Yes, Handyworks Remodeling and Design, Inc. offers free project estimates.

    Does Handyworks Remodeling and Design, Inc. offer eco-friendly accreditations?

    Yes, Handyworks Remodeling and Design, Inc. offers eco-friendly accreditations.

    Does Handyworks Remodeling and Design, Inc. offer a senior discount?

    No, Handyworks Remodeling and Design, Inc. does not offer a senior discount.

    Are warranties offered by Handyworks Remodeling and Design, Inc.?

    Yes, Handyworks Remodeling and Design, Inc. offers warranties.

    What services does Handyworks Remodeling and Design, Inc. offer?

    Handyworks Remodeling and Design, Inc. offers the following services: Kitchen and bathroom remodeling, also interiors, exteriors, additions and decks.

    Are there any services Handyworks Remodeling and Design, Inc. does not offer?

    Masonry, hardscapes