Provided next day service. 2-man team arrived promptly within the scheduled 2-hr window. Installed faucets efficiently--we had to buy 2 angle stops from them but that was no surprise since house is 15 years old and water is very hard here. Price of part provided before installation. Usual mark-up compared with buying it yourself at Lowe's but partially offset by the Senior discount which I asked about at the end of the job--they called the boss and he approved it. Glad I remembered to ask! Only minor glitch was that the faucet for the smaller "vegetable" sink is tight, doesn't swivel easily. I pointed this out and the plumber's helper said that the faucet stem was a bit thicker than the original faucet so it was a tight fit. Had I known this before the installation was completed we might have tried to grind the granite down to allow a looser fit. Since the faucet was already fully installed, I decided I could live with this. Overall I was pleased with the work, thought the price was competitive, and appreciated the fact that the head plumber (Carlos) carefully inspected the work of his helper, made some corrections, checked carefully for leaks, etc.