• when filling out the fields on any apple device and when I hit submit, the form marks an error because it says that this field is mandatory even though it is filled out.

Viewing 15 replies - 1 through 15 (of 22 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    Where can we see the website in question?

    Thread Starter starprixet21

    (@starprixet21)

    https://www.aderes.com.do/formulario-de-inscripcion/

    Doing several tests I could realize that the error only happens when files are attached to the form.

    When it is sent without attaching any file it is sent without problems, but for the web it is necessary to be able to attach files to the form.

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    See Editing form template

    What content do you have in the Form tab panel?

    Thread Starter starprixet21

    (@starprixet21)

    Nombre Comercial:
    [text* Nombre-Comercial]

    RNC:
    [text* RNC]

    Razón Social:
    [text* Razon-Social]

    Cantidad Empleados:
    [text* Cantidad-Empleados]

    Fecha de Apertura:
    [text* Fecha-de-Apertura]

    Ingresos por Ventas Ultimo Cierre Fiscal:
    [text* Ingresos-por-Ventas-Ultimo-Cierre-Fiscal]

    Dirección Negocio:
    [text* Direccion-Negocio]

    Número de Sucursales o Establecimientos que posee:
    [text* Numero-de-Sucursales-o-Establecimientos-que-posee]

    Teléfono Negocio:
    [tel* Telefono-Negocio]

    Teléfono Oficina:
    [tel* Telefono-Oficina]

    Correo Electrónico:
    [email* Correo-Electronico]

    Página Web:
    [url Pagina-Web]

    Actividades Comerciales Realizadas por el Establecimiento:
    [text* Actividades-Comerciales-Realizadas-por-el-Establecimiento]

    Tipo de Cocina:
    [text* Tipo-de-Cocina]

    Cantidad de Sillas:
    [text* Cantidad-de-Sillas]

    Días de Servicio:
    [text* Dias-de-Servicio]

    Horarios de Servicio:
    [text* Horarios-de-Servicio]

    <label> Redes Sociales </label>

    Facebook:
    [url Facebook]

    Instagram:
    [url instagram]

    Twitter:
    [url Twitter]

    Otro:
    [url Otro]

    <label> Requisitos para inscripción: </label>

    Copia o scan del Certificado de Registro Mercantil.
    [file Certificado-de-Registro-Mercantil]

    Copia o scan de la Cedula de ldentidad o el Pasaporte, segun corresponda, de un representante del establecimiento por ante ADERES.
    [file Cedula-de-ldentidad-o-el-Pasaporte]

    Envio digital del logo de la empresa en alta resolucion.
    [file logo-de-la-empresa]

    Fotografias de fachada e interior del establecimiento.
    [file fachada-e-interior-del-establecimiento]

    Límite de subida de archivo: 8MB

    <label> INFORMACIONES SOBRE EL PERSONAL ADMINISTRATIVO </label>
    Escriba la información deseada en el siguiente orden:
    Nombre/Apellido/Telefono/Correo

    Propietario/CEO
    [text* Propietario]

    Gerente General
    [text* Gerente]

    Chef
    [text* chef]

    Gerente Compras
    [text* Gerente-Compras]

    Gerente RRHH
    [text* Gerente-RRHH]

    Contable
    [text* contable]

    Contacto Autorizado
    [text* contacto]

    [submit “Enviar”]

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    when I hit submit, the form marks an error because it says that this field is mandatory even though it is filled out

    On which field do you see this error?

    Thread Starter starprixet21

    (@starprixet21)

    In all fields that are mandatory requirements

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    What other plugins and theme do you use on the site?

    Thread Starter starprixet21

    (@starprixet21)

    Custom Fonts

    Elementor

    Elementor Header & Footer Builder

    Essential Addons for Elementor

    PDF viewer for Elementor

    Site Kit by Google

    Smart Slider 3

    Smash Balloon Instagram Feed

    WordPress Importer

    WP Mail SMTP

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Which one is the theme?

    Thread Starter starprixet21

    (@starprixet21)

    Twenty Twenty-Two

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Copia o scan del Certificado de Registro Mercantil.
    [file Certificado-de-Registro-Mercantil]

    Copia o scan de la Cedula de ldentidad o el Pasaporte, segun corresponda, de un representante del establecimiento por ante ADERES.
    [file Cedula-de-ldentidad-o-el-Pasaporte]

    Envio digital del logo de la empresa en alta resolucion.
    [file logo-de-la-empresa]

    Fotografias de fachada e interior del establecimiento.
    [file fachada-e-interior-del-establecimiento]

    Límite de subida de archivo: 8MB

    What does this “Límite de subida de archivo: 8MB” mean?

    Thread Starter starprixet21

    (@starprixet21)

    File Upload Limit: 8MB

    is a note that warns the user that his file should not be larger than 8MB because this is the upload limit for this website.

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    But, you set no file size limit option on those tags. This means that the default limit of 1MB is applied to each file uploading field.

    See File uploading and attachment for details.

    Thread Starter starprixet21

    (@starprixet21)

    thanks for the tip, I corrected that part, but the error is still present.

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Which Apple device did you use to test this? And which browser app did you use on it?

Viewing 15 replies - 1 through 15 (of 22 total)
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