Stef (a11n)
@erania-pinnera on WordPress.org , @stef on Slack
- Member Since: February 19th, 2015
- Location: London, UK
- Website: stefaniamattana.com
- GitHub: StefMattana
- Job Title: Happiness Engineer
- Employer: Automattic
Bio
Contribution History
Stef (a11n)’s badges:- Plugin Developer
- Translation Contributor
- Translation Editor
- WordCamp Organizer
- WordCamp Speaker
-
Posted a reply to Stats to not show for a page that was created by a plugin, on the site WordPress.org Forums:
Hello @tkster95, That's an interesting case of stats not being tracked. Can you tell me… -
Posted a reply to get_the_post_thumbnail conflict, on the site WordPress.org Forums:
Hello @specstanza, Thanks for reporting this, and sorry for the trouble! From what you're saying,… -
Posted a reply to Lost all sites stats, on the site WordPress.org Forums:
Hello @rohit161080, I have migrated the stats back to your production site, you should see… -
Posted a reply to Jetpack Twitter legacy widget and Twitter block widget, on the site WordPress.org Forums:
Hello @sharenmcarthurgmailcom, The legacy widget is not available anymore, unless: - You already have it… -
Posted a reply to Unable to activate JetPack plugin, on the site WordPress.org Forums:
Hello @mattschwartz01, Could you post your site URL here, so I can have a look?… -
Posted a reply to Delete images from CDN server by Jetpack, on the site WordPress.org Forums:
Nice, @lazaq! We'll get back to you as soon as possible. Marking this thread as… -
Posted a reply to Jetpack Error Failed fetching site data from WordPress.com, on the site WordPress.org Forums:
Hello @atifarshad, I'm sorry to hear the issue still persists. I did another round of… -
Posted a reply to Weekly newsletter keeps sending, on the site WordPress.org Forums:
Hello @bluchip, I checked your site and upon heading to your homepage I got a… -
Posted a reply to Feature Request: Reduce Unused CSS, on the site WordPress.org Forums:
Hello @bclaim, I spoke to our developers and they said they have already discussed this… -
Posted a reply to Site gemigreerd naar nieuwe server ; IOS App laad nauwelijks nieuwe bestellingen, on the site WordPress.org Forums:
Hello @nostaljinl, I can see that now Jetpack is now well connected now! If the… -
Posted a reply to Statistics by email, on the site WordPress.org Forums:
Glad to hear that, @stevepalmeratwordpress! I'm going to mark this thread as solved. If you… -
Posted a reply to Whitelisting JetPack With Cloudflare Firewall Rules, on the site WordPress.org Forums:
Hi @jixxer, I don't think there is a workaround to achieve both of your requests,… -
Posted a reply to Jetpack has detected an error syncing your site, on the site WordPress.org Forums:
Hello @kiburisa, Our developers have checked your site and would like to further investigate what’s… -
Posted a reply to jetpack error_log, on the site WordPress.org Forums:
Hello @padidehnaghsh, This is great info, I've asked out dedicated tech team to take a… -
Posted a reply to Jetpack installation message, on the site WordPress.org Forums:
Hey @rowerker, Thanks a lot for the screenshot and the further explanation, I did in… -
Posted a reply to Search and menu not working, on the site WordPress.org Forums:
Hey @whaletb, I'm sorry to hear that as we can't help much about this since… -
Posted a reply to publicize error after update, on the site WordPress.org Forums:
Hello @mdgarts, Our developers have worked out a fix for the issue as you can… -
Posted a reply to Why does it make my performance worse?, on the site WordPress.org Forums:
Hi there, @ecompower, Could you post your site URL here, so I can have a… -
Posted a reply to Statistics by email, on the site WordPress.org Forums:
Hello @stevepalmeratwordpress, I think the feature you're referring to is the Subscription one, which automatically… -
Posted a reply to Jetpack issue error 500, on the site WordPress.org Forums:
Hi @kamzflo, Could you post your site URL here, so I can have a look?… -
Posted a reply to Jetpack installation message, on the site WordPress.org Forums:
Hello @rowerker, I checked your site and I can see that the site is indeed… -
Posted a reply to Site gemigreerd naar nieuwe server ; IOS App laad nauwelijks nieuwe bestellingen, on the site WordPress.org Forums:
Hello @nostaljinl, Thanks for reaching out! I don't speak Dutch so I used Google Translate… -
Posted a reply to Top posts and pages is stuck, on the site WordPress.org Forums:
Hey @nescafe89, That's great. I'm going to mark this thread as solved. We'll address your… -
Posted a reply to Site migrated to new server now Jetpack Statistics lost, on the site WordPress.org Forums:
Hey @majinbelail, Happy to help :) I'm going to mark this thread as solved. If… -
Posted a reply to JetPack in sitemap automatic submission problem, on the site WordPress.org Forums:
Hey @sue6080, That is correct! You have it all well listed now :) Please contact… -
Posted a reply to publicize error after update, on the site WordPress.org Forums:
Hello @mdgarts, I have reported the bug in this GitHub issue: https://github.com/Automattic/jetpack/issues/23462 You're welcome to… -
Posted a reply to Missing Jetpack stats after reconnecting, on the site WordPress.org Forums:
Hello @sofostudios, I have fixed the issue, and you should be able to get your… -
Posted a reply to A black screen instead of the pictures Jetpack galleries after updating, on the site WordPress.org Forums:
Hello @tatyana100, If you have submitted your site URL via the contact form shared by… -
Posted a reply to jetpack error_log, on the site WordPress.org Forums:
@padidehnaghsh, It is possible that there are still some leftovers from the plugin deletion that… -
Posted a reply to Jetpack, on the site WordPress.org Forums:
Hey @gazaldesign, I'm glad to hear you're all set now! I'm going to mark this… -
Posted a reply to JetPack in sitemap automatic submission problem, on the site WordPress.org Forums:
Hey @sue6080, WordPress.com and WordPress.org are different as you can see from this prospect we've… -
Posted a reply to How to use wp.me shortlinks in JetPack share buttons?, on the site WordPress.org Forums:
Hi there, @delaitec, There is a plugin that does that, however, it hasn't been tested… -
Posted a reply to Media Feature remains active after deactivated., on the site WordPress.org Forums:
Hello @delaitec, Could you post your site URL here, so I can have a look?… -
Posted a reply to Images disappear when image acceleration disabled, on the site WordPress.org Forums:
Hi @paperforests, I'm sorry to hear about the trouble, but thanks for reaching out. Could… -
Posted a reply to How do I get access to Jetpack (to open the dashboard)?, on the site WordPress.org Forums:
Hi @voidgenderfizz, Could you post your site URL here, so I can have a look?… -
Posted a reply to DO NOT INSTALL – BRAKES THE PAGE, on the site WordPress.org Forums:
Hi @barthrk, I am sorry to hear about your bad experience with Jetpack and Jetpack… -
Posted a reply to Jetpack encountered an error and was unable to display the Dashboard, on the site WordPress.org Forums:
Hi @gabihu, I'm sorry to hear about the trouble, but thanks for reaching out. From… -
Posted a reply to Jetpack started resizing images, scaled down?, on the site WordPress.org Forums:
Hi @smithgrafisk, Thanks for reporting this, and sorry for the trouble! Can you tell me… -
Posted a reply to remove jetpack from expired domain, on the site WordPress.org Forums:
Hello @duptup4, Thanks for reporting this! I disconnected the site from your account, so you… -
Posted a reply to I am facing issue with my sitemap, on the site WordPress.org Forums:
Hello @anasdilshad, I checked your sitemaps and they look okay as far as I can… -
Posted a reply to Activate Paid Jetpack Videopress, on the site WordPress.org Forums:
Hello @eyeclassid, If you have access to your friend's email address and WordPress.com account, you… -
Posted a reply to CONNECTION PROBLEMS JETPACK-WORDPRESS.COM, on the site WordPress.org Forums:
Hey @elreydelcava, I checked the Jetpack connection and it seems to be working okay now,… -
Posted a reply to JetPack in sitemap automatic submission problem, on the site WordPress.org Forums:
Hey @sue6080, This appears to me like a yes - I do also think that… -
Posted a reply to Jetpack has detected an error syncing your site, on the site WordPress.org Forums:
Hey @kiburisa, I have good news! I have just checked the connection and everything does… -
Posted a reply to jetpack error_log, on the site WordPress.org Forums:
Hey there, @padidehnaghsh, Thanks for the follow-up, I'm sorry to hear that plugin didn't do… -
Posted a reply to Daily backup time?, on the site WordPress.org Forums:
Hi there, @thibotus01, This isn't something you can set up at your end - we… -
Posted a reply to In what country our backups are stored? RGPD?, on the site WordPress.org Forums:
Hi there, @thibotus01, We have servers different servers placed worldwide and in different countries, so… -
Posted a reply to Poor product., on the site WordPress.org Forums:
Hi @steveatty, Apologies for the delay in getting back to you - we're sorry to… -
Posted a reply to Old stats are gone, on the site WordPress.org Forums:
Hello there, @paulemanski1, I recovered the stats for you, so you should be able to… -
Posted a reply to Posts not showing up on Reader, on the site WordPress.org Forums:
Hello @enigmatize, Thanks for reporting this, and sorry for the trouble! I checked your site…
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