Andrew Lima (@andrewza) – WordPress user profile

Member Since: February 29th, 2016
Location: South Africa
Website: paidmembershipspro.com
Job Title: Customer Support Lead
Employer: Paid Memberships Pro
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Bio

Customer Support Lead / Developer for Paid Memberships Pro.

WordPress Origin Story

WordPress is life.

Contribution History

Core Contributor
Meetup Organizer
Plugin Developer
Translation Contributor
Translation Editor
WordCamp Organizer
WordCamp Speaker

Activity
Plugins
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Translations

Posted a reply to “Cannot modify header message” after update 2.7.5 PMP, on the site WordPress.org Forums:
I am still investigating this Peter, does this show up in the dashboard area as…
4 hours ago
Posted a reply to When logging out, automatically logs back in, on the site WordPress.org Forums:
I recommend opening a support ticket on www.paidmembershipspro.com/support as we will be able to provide…
4 hours ago
Posted a reply to Create a restricted price per member, on the site WordPress.org Forums:
Hi @chillycharly1515 Thank you for reaching out to Paid Memberships Pro. We do not natively…
4 hours ago
Posted a reply to order_by Custom Field, on the site WordPress.org Forums:
Thank you for reaching out to Paid Memberships Pro. We are not allowed to support…
4 hours ago
Posted a reply to confirmation email sent twice, on the site WordPress.org Forums:
Hi @branhampaul Thank you for reaching out to Paid Memberships Pro. To confirm I understand…
4 hours ago
Posted a reply to Please help here: Automatic subscription lock does not work., on the site WordPress.org Forums:
I've replied to your original thread. Thanks.
4 hours ago
Posted a reply to Automatic subscription lock does not work., on the site WordPress.org Forums:
Thank you for your patience, by default the membership should be removed once that webhook…
4 hours ago
Posted a reply to Confirmation page: message is not translated, on the site WordPress.org Forums:
Hi Didier, Thank you for reaching out to Paid Memberships Pro. This would require some…
5 days ago
Posted a reply to restrict page with shortcode, on the site WordPress.org Forums:
Hi @aidaasyafiqahh Please see our documentation here on how to restrict content with Paid Memberships…
5 days ago
Posted a reply to Unable to restrict page content, on the site WordPress.org Forums:
We integrate with certain page builders, please see our documentation here - https://www.paidmembershipspro.com/documentation/compatibility/page-builders/ Alternatively you…
5 days ago
Posted a reply to Paid Membership Pro incorrectly takes repeat stripe payment., on the site WordPress.org Forums:
User's are "locked" into their subscriptions in terms of recurring payments and amounts. You would…
5 days ago
Posted a reply to “Cannot modify header message” after update 2.7.5 PMP, on the site WordPress.org Forums:
Hi @outsidetherapyexperience I'm sorry to hear about the issue you are facing here. I haven't…
5 days ago
Posted a reply to When logging out, automatically logs back in, on the site WordPress.org Forums:
Hi @jamminjames I'm sorry to hear about the issue you are facing here. We do…
5 days ago
Posted a reply to Welcome/confirmation doesn’t send, on the site WordPress.org Forums:
Hi @somethingelse Thank you for reaching out to Paid Memberships Pro. Do you have any…
5 days ago
Posted a reply to Set Expiration Date and Pro-rated membership, on the site WordPress.org Forums:
Hi @mooberrydreams Thank you for reaching out to Paid Memberships Pro. We are not allowed…
5 days ago
Posted a reply to Restrictions for X Times using instead of x days passable?, on the site WordPress.org Forums:
Hi @holgergr Thank you for reaching out to Paid Memberships Pro. This isn't possible with…
5 days ago
Posted a reply to various forms of payment, on the site WordPress.org Forums:
Hi @cannibales1974 This is possible, you may follow this guide - https://www.paidmembershipspro.com/offer-multiple-payment-methods-increase-conversions/ I hope this…
5 days ago
Posted a reply to status not updating to success after payment, on the site WordPress.org Forums:
Thanks for trying that, could you please provide me with Site Health Information so I…
7 days ago
Posted a reply to status not updating to success after payment, on the site WordPress.org Forums:
Sorry for bumping this, please can you ensure your servers firewall or modsecurity isn't blocking…
7 days ago
Posted a reply to status not updating to success after payment, on the site WordPress.org Forums:
Thanks for trying this @bodifire, I've tried to replicate this and I am unable to…
1 week ago
Posted a reply to Unnecessary paragraph/linebreak tags?, on the site WordPress.org Forums:
Hi @davidblood Thank you for reaching out to Paid Memberships Pro, I haven't been able…
1 week ago
Posted a reply to Payment, on the site WordPress.org Forums:
Hi @aidaasyafiqahh Thank you for reaching out to Paid Memberships Pro. Please can you add…
1 week ago
Posted a reply to paiement membership pro, on the site WordPress.org Forums:
Hi @ddgdrsgd9 I had a look at your site and don't see Paid Memberships Pro…
1 week ago
Posted a reply to How to set the membership levels listing page display page by page(paging), on the site WordPress.org Forums:
We will consider this in a future release of Paid Memberships Pro but I cannot…
1 week ago
Posted a reply to My wordpress pages get a 404 Error, on the site WordPress.org Forums:
Something is interfering with your permalink structure and it's requiring you to flush these permalinks.…
1 week ago
Posted a reply to status not updating to success after payment, on the site WordPress.org Forums:
Thanks for the feedback, I am unable to replicate this issue on my end. Can…
1 week ago
Posted a reply to status not updating to success after payment, on the site WordPress.org Forums:
Hi @bodifire Thank you for reaching out to Paid Memberships Pro. We are not allowed…
1 week ago
Posted a reply to Validation of a purchase with one level, on the site WordPress.org Forums:
Hi @lamedufaitmain Thank you for reaching out to Paid Memberships Pro, I'm sorry to hear…
1 week ago
Posted a reply to My wordpress pages get a 404 Error, on the site WordPress.org Forums:
Hi @bigtinydesigns I'm sorry to hear about this issue you are facing here. This notice…
1 week ago
Posted a reply to Paid Membership Pro incorrectly takes repeat stripe payment., on the site WordPress.org Forums:
Hi @hit247 Looking at your level, I only see that your online tour is non-recurring…
1 week ago
Posted a reply to Unable to restrict page content, on the site WordPress.org Forums:
Hi @oranzni I'm sorry to hear about this issue you are facing. If your theme…
1 week ago
Posted a reply to Easy way of adding custom fields in registration?, on the site WordPress.org Forums:
Hi @zanax Thank you for reaching out to Paid Memberships Pro. An alternative solution would…
1 week ago
Posted a reply to PMPro is blocking admin login page, on the site WordPress.org Forums:
Hi Ewa, Thank you for reaching out to Paid Memberships Pro. You are able to…
1 week ago
Posted a reply to How to set the membership levels listing page display page by page(paging), on the site WordPress.org Forums:
@tonygao we do not provide pagination on the levels page, this would require custom code…
1 week ago
Posted a reply to Profile description is invalid, on the site WordPress.org Forums:
Thanks our team will continue to assist you regarding this. I will mark this as…
2 weeks ago
Posted a reply to Send a mail after trial end or when subscription start, on the site WordPress.org Forums:
Hi @lucaisoardi Thank you for reaching out. There may be options to send out emails…
2 weeks ago
Posted a reply to Registration for a photo club, on the site WordPress.org Forums:
You are correct, that may be a possible workaround. With a bit of custom code…
2 weeks ago
Posted a reply to Automatic subscription lock does not work., on the site WordPress.org Forums:
What do you mean by block subscriptions? Are you referring to removing the user's Paid…
2 weeks ago
Posted a reply to Discount for existing members?, on the site WordPress.org Forums:
@ramoshe that is correct. There are limitations to what gateways allow (in terms of changing…
2 weeks ago
Posted a reply to Submit / Checkout Button Needs 2 Clicks, on the site WordPress.org Forums:
@sgumby could you please temporarily try a different theme like TwentyTwentyTwo to see if this…
2 weeks ago
Posted a reply to Profile description is invalid, on the site WordPress.org Forums:
Hi @jchopick Please can you try to send a ticket again with no code/Site health…
2 weeks ago
Posted a reply to Checkout page: page crash due to missing function “pmpro_recaptcha_get_html()”, on the site WordPress.org Forums:
Hi Didier, I'm sorry to hear about this issue you are facing here. Does Polylang…
2 weeks ago
Posted a reply to 504 Bad Gateway – Small File, on the site WordPress.org Forums:
Hi @glennrcarter You would need to increase the execution time in your server settings. 180…
2 weeks ago
Posted a reply to Password Nag with PMP, on the site WordPress.org Forums:
Hi @reyerm I've removed the password nag feature as it's not longer used in WordPress…
2 weeks ago
Committed [2690821] to Plugins SVN:
Set stable version to 1.1
2 weeks ago
Committed [2690820] to Plugins SVN:
V1.1 release - check files then update readme stable version
2 weeks ago
Posted a reply to elemntor shortcode in massage, on the site WordPress.org Forums:
Thank you for your patience, I must apologize as I do not understand this request.…
2 weeks ago
Posted a reply to Stripe payment error on checkout page, on the site WordPress.org Forums:
Hi @dhruvsompura Thank you for reaching out to Paid Memberships Pro, I'm sorry to hear…
2 weeks ago
Posted a reply to Why doesn’t the system cancel unpaid memberships?, on the site WordPress.org Forums:
Hi @denry I'm sorry to hear about this issue you are facing. PayPal needs to…
2 weeks ago
Posted a reply to Price decimal separator, on the site WordPress.org Forums:
Hi @dzulfriday Thank you for reaching out to Paid Memberships Pro. I have just tested…
2 weeks ago