Delivery & Pickup
Dispatch and delivery times
Delivery costs and methods
Changes to your order
Tracking your order
Problems with your order
Your Account & Apple ID
What is an Apple ID
Benefits of an Apple ID
Modify your Apple ID Account
Reset your Apple ID Password
Order Status
Your order has reached Apple
The estimated delivery date
Cancel and change your order
Using Online Self Service
Payment & VAT
Paying with cards
Apple Financial Services
Reprinting your invoice
Promotions, Rebates, and Coupons
Returns & Refund
How to return an item
Returns: Step-by-Step Guide
Processing your refund
Trouble with your new Apple Product
Manage your order
Reauthorise your card
Cancel an item from your order
Change your delivery or billing address
Change iPod personalisation
Initiate a return
iPhone & Support
iPhone Availability
iPhone Features
Online Support
Shopping Experience
Ratings & Reviews
Security Policy
Enabling Cookies
Saving Items & Cards
Where to buy
Software Downloads
MPEG-2 Playback Component
Your iWork Activation key
AirPort Extreme 802.11n* Enabler
Gifting
Gift Messaging & Package
Engrave your iPod
iTunes Gift Cards
Corporate Gifts
Send gifts throughout Europe
We keep you informed
Order Acknowledgement
Order Confirmation
Shipping Notification
Proactive Notifications