Retail Management Systems

Retail Management Systems Overview

Retail Management Systems provides end-to-end automation and process management for retailers. Some vendors offer highly vertically specific feature sets (e.g. furniture), while other retail system vendors provide tools to support omnichannel retail sales and marketing of a more general nature.


In supporting retailers with physical store locations, many retail system vendors provide hybrid offerings of hardware and software. These may combine both cloud point-of-sale (PoS) along with a cash register, kiosk, or in-store PoS that integrates with the inventory controls contained within the same system. Alternately, other retail management vendors do not provide hardware but focus on automating backend systems (e.g. inventory, warehouse, and ordering) and integrate with a multitude of PoS systems offered by partners.


Some retail software vendors provide special feature sets for retailers who wish to manage their marketing under the same platform. These retailers provide a CRM with marketing automation and retail marketing (e.g. loyalty programs) to make their retail management more appealing vis-a-vis other vendors. Additionally, some RMS vendors offer advanced financial and inventory management and controls for retailers who coordinate activities across multiple retail sites.

Retail Management Products

(1-25 of 65) Sorted by Most Reviews

The list of products below is based purely on reviews (sorted from most to least). There is no paid placement and analyst opinions do not influence their rankings. Here is our Promise to Buyers to ensure information on our site is reliable, useful, and worthy of your trust.
Brightpearl

Brightpearl’s retail operations platform is designed to handle peak trading, integrates with the full retail tech ecosystem, and is omni-channel native. Additionally, the vendor says their solution is the system of record for key trading data, provides real-time trading insights…

Epicor Eagle

The Epicor Eagle N Series is Epicor's present comprehensive retail software system built around features such as multichannel sales, a point-of-sale system, and inventory and merchandising management.

STORIS POS

STORIS POS is a point-of-sale software solution with features such as furniture POS software and cloud-based ERP solutions.

Netsuite SuiteSuccess

NetSuite boasts a deep understanding of retail businesses and the many challenges they face. Leveraging this experience, NetSuite has developed SuiteSuccess, a new methodology focusing on four key areas including BI, continuous customer engagement lifecycle, retail best practice,…

MicroBiz

MicroBiz is an eCommerce retail management solution butil around features such as inventory management, payment gateway, and purchase orders / receiving tracking.

Square for Retail

Square for Retail bundles payment process and point of sale (PoS), as well as vendor and inventory management features, for small retailers. A free trial is available.

Retail Pro

Retail Pro is a retail management offering from Retail Pro International headquartered in Folsom, California.

CommerceHub

CommerceHub is an omnichannel retail platform for suppliers, manufacturers, and retailers. It has three pieces: ProductStream, DemandStream, and OrderStream. ProductStream connects retailers with suppliers and product data, allowing users to manage their online product catalog.…

NCR Counterpoint

NCR CounterPoint is a retail management solution, from NCR Corporation. The software features point of sale, an inventory management system, customer management, and reporting and analytics.

RETAILvantage

RETAILvantage is a retail management system developed by PROFITsystems, the company acquired by Accellos in 2013 and in turn acquired by HighJump after the mid-2014 merger of Accellos and HighJump software.

ERPLY

ERPLY is a web-based point-of-sale and retail management solution, making it accessible anywhere and contains modules for every aspect of your retail establishment. With ERPLY, you can centralize your day-to-day operations in one, real time system.

IQmetrix

Vancouver-based IQmetrix offers their retail management system (RMS), supporting the telecom industry with point-of-sale (PoS), inventory management, CRM, and other features.

LS Nav

LS Nav is an end-to-end Point of Sale and ERP system that aims to give retailers full control and visibility over their business processes. LS Nav covers retail operations from accounting, reporting and merchandising to store activities and POS terminals, all from one seamlessly…

Rain Retail Software

Rain Retail, headquartered in Springville, offers their omnichannel retail management and Point of Sale software that allows you to track rentals, manage inventory, use text message marketing, and use social media to market your business.

Vend

Vend is a cloud-based point-of-sale and retail management platform. The vendor says it’s used by retailers of all types and sizes to create the ultimate customer experience and manage sales, inventory, customers and more. Vend also works offline and it automatically resyncs the…

Microsoft Dynamics RMS (Discontinued)

Microsoft Dynamics RMS was a retail point of sale and RMS. Support for the product ended in 2016.

GoFrugal RetailEasy

GoFrugal in Chennai offers RetailEasy, a suite of applications support retail operations with back office administrative systems and automation, and point of sale software.

Primaseller

Primaseller is a software product company that enables multi-channel commerce for a retailer. According to the vendor:Primaseller’s POS software lets you manage stock at your brick and mortar stores with great ease. You can access and track the inventory across all your multiple…

Connected Business

Connected Business is an omni-channel retail management platform available as either cloud or on-premise deployment.

RICS Software

RICS Software in Indianapolis offers their eponymous retail management system.

Manhattan Active Store

For omni-channel retailers Manhattan Associates offers Manhattan Active Store, a retail management solution including PoS, order management and store fulfillment. Manhattan Active Store is part of the larger Manhattan Active Omni solution for larger retailers.

Infor CloudSuite Retail

Infor CloudSuite Retail’s industry-specific functionality is purpose-built for the retail industry, and provides tools for more than 2,500 grocery, fashion, and specialty retailers to future-proof their enterprises around the globe.

Openbravo Commerce Cloud

Openbravo Commerce Cloud is a retail management suite, supporting merchandise omnichannel commerce, and also offers web and mobile point of sale with transactional support from any terminal and to provide an enjoyable shopping experience in your physical stores.

Cegid Retail (Yourcegid)

Cegid's omnichannel retail solution is designed to address the needs of retailers, particularly fashion, and brands operating single or multiple store formats including own stores, franchises, concessions, boutiques, department stores, superstores, travel retail and across multiple…

LivePOS

LivePOS is a real time retail management solution tailored for small and mid-tier retailers who wish to grow their business.

Learn More About Retail Management Systems

What are retail management systems?

Retail Management Systems provides end-to-end automation and process management for retailers. Some vendors offer highly vertically specific feature sets (e.g. furniture), while other retail system vendors provide tools to support omnichannel retail sales and marketing of a more general nature.


In supporting retailers with physical store locations, many retail system vendors provide hybrid offerings of hardware and software. These may combine both cloud point-of-sale (PoS) along with a cash register, kiosk, or in-store PoS that integrates with the inventory controls contained within the same system. Alternately, other retail management vendors do not provide hardware but focus on automating backend systems (e.g. inventory, warehouse, and ordering) and integrate with a multitude of PoS systems offered by partners.


Some retail software vendors provide special feature sets for retailers who wish to manage their marketing under the same platform. These retailers provide a CRM with marketing automation and retail marketing (e.g. loyalty programs) to make their retail management more appealing vis-a-vis other vendors. Additionally, some RMS vendors offer advanced financial and inventory management and controls for retailers who coordinate activities across multiple retail sites.

Retail Management Software Features & Capabilities


Retail management systems (RMS) provide subsections or in some cases all of the following features:

  • Cloud Point-of-Sale (PoS)

  • In-store Point-of-Sale (kiosk, cash register, etc.)

  • Mobile PoS (software and/or tablet)

  • eCommerce website

  • CRM, integrates with PoS for customer tracking, remarketing

  • Inventory management (product bundling, size & color, offer management, etc)

  • Rental management (e.g. reservation setting, inventory updating on check-out & return, etc.)

  • Multichannel order management (e.g. ecommerce & in-store)

  • Sales order workflow, purchase order management (e.g. self-checkout)

  • Fulfillment and warehouse management system (e.g. barcode, shelving, restocking)

  • Integration or provided shipping management

  • Accounting & financial management

Pricing Information

Retail Management Systems (RMS) vary as widely in price as retailers do in size. An offering may be modular, containing components needed, and it may be structured around the kind of retailer it is meant to serve. Also, many RMS vendors provide software that includes extended financial and supply chain modules to support multi-site vendors.


RMS can be deployed either through cloud or on-premise solutions, and often include hardware generally available via perpetual licensing. For smaller retailers or SMBs desiring a simple solution, some RMS or retail PoS vendors offered straightforward preconfigured subscriptions, with integrations with similar vendors to provide end-to-end automation.

Frequently Asked Questions

Which retail management system is right for my business?

When comparing retail management systems, you should consider the feature sets and available integrations. Some of these systems include features that are designed for a specific type of retail.

What are the benefits of using a retail management system?

These systems include a variety of features that simplify the retail process. They can also improve customer satisfaction or business efficiency.

How much does a retail management system cost?

The cost of a retail management system depends on the included modules and deployment type. Some vendors offer pre-configured subscriptions that integrate with similar products.

What is the best retail management system?

The retail management system with the most reviews on TrustRadius is Brightpearl. Epicor Retail Solutions is another retail management system that received positive reviews from mid-size companies.