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Kaspersky Anti-Ransomware Tool for Business

Kaspersky Anti-Ransomware Tool for Business

Get help with Kaspersky Anti-Ransomware Tool for Business

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What to do if after the app update and computer restart, sites in the browser and network shares no longer open

If after updating the product and restarting the computer you can no longer open the network shares and sites in the browser, then make sure that the application is running and restart the computer again.To avoid this in the future: after you see the balloon “Update installed”, do not exit the app b...

"Kaspersky Anti-Ransomware Tool for Home" windows popping-up multiple times every few minutes or hours

From last few days two window popups of “Kaspersky Anti-Ransomware Tool for Home” started appearing again and again after every few minutes or hours, even without clicking on kespersky icon in taskbar tray. Before that this popup only appears when I click on the kespersky icon in taskbar tray icon. ...

Finding eFax Messenger.exe as a trojan

Is blocking access eFax Messenger.exe says it is PDM:trojan.win32.Generic it is a electronic fax program used to send and receive faxes and is not a trojan C:\Program Files (x86)\eFax Messenger\eFax Messenger.exe

Decrypt Ransomware eking files

Our server got affected ransomware .eking extension. Please help decrypt my files!

Error 1336 after update

Вчера утилита автоматически обновилась, попросила перегрузить систему. Перегрузил.В temp -директорию начали сыпаться логи:=========Error 1336. There was an error creating a temporary file that is needed to complete this installation. Folder: C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Ranso...

Any connection between KART 5 (3660) and BSOD Critical Service Failed

Has anyone else noticed a connection recently between the upgrade to KART5 and some BSOD errors stating “Critical Service Failed” ?I’m asking for input. I’ve witnessed this exact same error on 8 computers ,so far, that I help maintain. The only connection between all of them was KART4 > KART5 upg...

Kaspersky Anti-Ransomware Tool window popping-up multiple times during the day

After automatically updating Kaspersky Anti-Ransomware Tool for Business on my pc, the application windows pop-ups multiple times on the screen during the day. I close it and, after an hour or so, it comes back.It’s becoming really annoying.I understand this is a free tool and you want me to buy som...

KART BSOD “critical service failed” [Moved]

We do have the same problem with KART 5.0.0 and the new Windows Update KB5000802. BSOD “critical service failed” no recovery options work. Till now no reply from Kaspersky Support. We have hundreds of Windows Installations in BSOD Windows repair loop which need reinstall :-( Very unsatisfying.

Recent Update to Anti-Ransomware Tool Left dozens of computers unbootable

The recent kaspersky Anti-Ransomware Tool UPDATE left twelve Windows 8.1 and Windows 10 workstations unbootable with bluescreens requiring backup image restoration. In those that would boot, the update broke Shadow Copies leaving System restore unusable and Image backup programs like Macrium Reflec...

KART 5 : Windows macchines stuck in Repair loop [Moved]

We have the same problem with KART 5 automatic update. Windows macchines stuck in Repair loop !

!!!MARS_DECRYPT

Dear team kaspersky,have a virus ransomware .mars... is there any solution ?…I have installed several antivirus trials including using kaspersky, no threats were found, but my files are encrypted. then I was threatened to pay if the file returned to its original...

Bug login tou router

When i use to login to my modem-router i use the 192.168.1.1The router automatically redirects to http://192.168.1.1/html/login/index.html With kaspersky anti-ransomware when i type with any browser 192.168.1.1 they inform me that this ip dont exist.

Please help to get rid of the virus (DATAWAIT) encrypting files

HelloI need your help only you can solve itPlease help to get rid of this virus (DATAWAIT)It locked most of my local hard drive [E.F.G.H] all files cannot be openedall family photos and absolutely all necessary documentsit is very important for me to save and decipher thisI hope for your support.?

My PC has been attacked by Ransom.Cryptowall 3 and adds this content .id[F0CAE4F1-2241].[[email protected]].adage

My PC has been attacked by a ransomware known Ransom.Cryptowall 3 that adds this ".id[F0CAE4F1-2241].[[email protected]].adage" in every file. I can neither login to my PC (windows 10) nor create another user via recovery on repair section. The ransom has blocked access to all domain users that the...

KART blocks web browsing (chrome/ie etc)

Hello,KART blocks web browsing (chrome/ie etc).when i disabled the app i can browse again.This situation happens on two computers. KART Version:

SMB Shares slowly access & Solidworks DB on File server

Hello KART Support, I have an issue with my File server. The access to SMB Shares slowly (Word,Excell etc..) Also The Engineers telling me the DB of Solidworks Open really SLOW..... When i close the KART its opens regular fast. Please tell us how we fix that problems.

zeppelin ransomware

Hi, I need some help… we have a lot of files crypted by a Ransomware and it seems that no decryptor exists by now… am I wrong? Do you have some beta tools that can help?In the attached image you can see the content of a crypted file.Thank you very much in advance

Sodinokibi ransomware

Would like to know if any knows anything about sodinikobi ransomware. If there is any tools available to decrypt the files???

problem with Ransomware (extension .mado)

The ransomware virus infected me for days, which led to the loss of all files, so I hope someone has a way to decode (where the file extension is .mado) the message ATTENTION! Don't worry, you can return all your files! All your files like photos, databases, documents and other important are encry...

KART: False Positve [BitWarden]

The Bitwarden UWP app, has being detected as PDM:Trojan.Win32.Generic by the anti malware module of KART, when it tries to create/use .tmp and .tmp.node files in %USERPROFILE%\AppData\Local\Temp. Path: c:\program files\windowsapps\8bitsolutionsllc.bitwardendesktop_1.17.1.0_x64__h4e712dmw3xyy\a...

Can't install Kaspersky Anti-Ransomware Tool for Business 4.0

Hi, i have problem installing Kaspersky Anti-Ransomware Tool for Business 4.0 on a Windows 10 pc. This is the error message: Any suggestion, help? Thanks, Francesco

KART automatically uodated to ver.5 and in settings appear ver.4?!

Hello, Something strange happened today to my customer, we see new shortcut on desktop to the kart application of version 5 but in app sayes version 4. Whats that ?!?!

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