Last updated 11.10.2021
We strive to deliver the best VPN service for you!
Wherever you are, we want you to be safe and secure while surfing in cyberspace.
All VPN services claim they are capable of safeguarding your data in cyberspace, but when it comes to choosing a VPN vendor, trust is everything. To help you make a well-informed decision, we have answered some common questions about how Kaspersky VPN works and handles data, and what we do to enhance product security and deliver a better service.
Q: Have law enforcement agencies ever requested any information from your VPN service?
A: No. Kaspersky has never received any inquiries regarding the Kaspersky VPN service. Note that if we did receive such inquiries, we would adhere to our policy on dealing with law enforcement and government requests where all external requests go through a mandatory legal verification as a first step to ensure the security and privacy of our users as well as compliance of the company with the applicable national and international laws. In addition, neither Kaspersky nor its VPN vendor Pango monitors or stores any data that ties a user to his or her online activity, and we would not be able to provide the content data (data which users create or communicate) that law enforcement agencies sometimes want for electronic evidence.
To learn more about our Law Enforcement and Government Requests Report, please follow this link.
We have also published recent statistics on requests received from our users about all our products.
Q: How do you ensure data security?
A: Data flows are encrypted with the industry-leading Advanced Encryption Standard (AES) 256 algorithm, making it impossible to carry out a successful brute-force attack. Kaspersky VPN also uses algorithms that support Perfect Forward Secrecy, to make sure encryption will not be compromised—even if one of the private keys has been compromised.
Additionally, our data management security controls include, but are not limited to:
Q: Where are your VPN servers located?
A: Kaspersky VPN uses servers provided by our partner and they are located in more than 70 regions around the globe, thus giving you more virtual locations to choose from as well as faster and more reliable connections.
Q: How do you ensure data integrity?
A: Via the Kill Switch function.
Q: Do you share data with government agencies?
A: We make every effort to ensure that user data is safe. We never provide any government organization or third parties with access to the company’s infrastructure or user data. We provide information on such data as well as technical expertise for cybercrime investigations upon request, but no third party can directly or indirectly access our infrastructure or data, and all requests go through mandatory legal verification before being approved, rejected or challenged. We do this to ensure the security and privacy of our users as well as to ensure our compliance with applicable laws and regulations. If requests do not pass the legal verification, we may reject or challenge such requests. Please check our Law Enforcement and Government Requests Report to learn about Kaspersky’s policy in dealing with requests from law enforcement and governments worldwide.
Q: Do you follow states’ regulations?
A: We comply with the laws and legal procedures of all countries in which we operate, and we block access to websites that are considered illegal in some countries upon request and to ensure compliance with the applicable laws.
Q: How do you keep the VPN product safe for users?
A: We adhere to the principles of responsible vulnerability disclosure. We coordinate vulnerability discovery and mitigation with the research community in the event if security flaws are found in Kaspersky VPN.
Q: I still have more questions!
A: Kaspersky Transparency Centers provide our enterprise customers and partners the opportunity for executive briefings on our products, including Kaspersky VPN, as well as our engineering and data management practices.
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