Skip to main content

Dynamics 365 contact sales widget

Agility
Microsoft Dynamics 365

Agility without limits

Adapt and innovate with a hyperconnected business—give everyone the insights and freedom to thrive by connecting your data, processes, and teams with intelligent business applications.

Learn how

Bring your customers into focus with the new Microsoft Customer Experience Platform.

Learn more

Bring everyone together across your business with Dynamics 365 and Microsoft Teams.

Learn more

Solutions that fit you. Not the other way around.

Choose one, some, or all. Dynamics 365 applications are made to work together—and with your existing systems—for a comprehensive solution that connects your entire business. So you connect with every customer.

  • Sales
  • Marketing
  • Service
  • Finance
  • Commerce
  • Supply chain
Sales impact image

Turn customer insights into sales impact

  • Individualize selling at scale.
  • Accelerate revenue with AI.
  • Coach sellers with behavioral insights.
Marketing customer focus image

Bring your customers into focus

  • Own your customer relationship.
  • Create raving fans.
  • Engage in new ways.
Customer service image

Reimagine the way you deliver customer service

  • Personalize service experiences.
  • Elevate employee effectiveness.
  • Optimize service operations.
Finance agility image

Build finance and business operation agility

  • Adapt faster to avoid disruptions.
  • Work smarter by driving efficiencies.
  • Drive better performance with automation.
Delight shoppers image

Delight shoppers every time, everywhere

  • Make shopping experiences seamless.
  • Differentiate and automate with AI.
  • Be more agile to adapt quickly.
Digital supply chain image

Adapt and thrive with a digital supply chain

  • Maximize asset performance.
  • Transform manufacturing operations.
  • Meet growing digital commerce needs.

See how organizations are using Dynamics 365 to meet customer demands proactively

Person working in sound room

Gaining predictive insights

GN Group, which develops audio and video collaboration solutions, moved to Dynamics 365 Finance and Supply Chain Management to gain actionable, AI-powered predictive insights into its operations and supply chain.

Person outdoors with headlight

Streamlining business operations

Columbia Sportswear moved to Microsoft Azure and Dynamics 365 to digitally transform its business and streamline operations, from IT datacenters to warehouse inventory and point-of-sale checkout.

Child looking at camera

Making an impact through insights

UNICEF used Dynamics 365 to uncover the insights it needed to further support the organization’s critical mission around the world.

Shoes on an old wood floor

Giving retail a reboot

Dr. Martens transformed their e-commerce systems with Dynamics 365 to help the company grow and expand into new global markets.

Person working on a car using HoloLens 2

Improving customer service

Toyota adopted Dynamics 365 Remote Assist and Guides to help technicians become more efficient and accurate with increasingly complicated services and repairs.

Trusted by global businesses big and small

Industry expert and analyst recognition

See why Microsoft and Dynamics 365 have been recognized for vision and leadership.

Gartner® recognized Microsoft as a Visionary in its 2021 Magic Quadrant™ for Cloud Core Financial Management Suites for Midsize, Large, and Global Enterprises.1

Forrester named Microsoft a Leader in the Sales Force Automation Solutions Wave.2

Nucleus Research recognized Microsoft Dynamics 365 as a Leader in their ERP Technology Value Matrix.

Person working at a laptop

Get started with Dynamics 365

Person working at a laptop
1 GARTNER and Magic Quadrant are a registered trademarks and service marks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Gartner, Magic Quadrant for Cloud Core Financial Management Suites for Midsize, Large and Global Enterprises, 10 May 2021, John Van Decker | Greg Leiter | Robert Anderson
2 The Forrester Wave™: Sales Force Automation Solutions, Q2 2021, Kate Leggett, May 2021