We’ll give you a quote for what your current device is worth online or in a store. Choose a new one that's right for you, and apply your credit toward that device.
When you get your new device, just follow a few simple steps to safely transfer over your data and wipe the information from your current one.2 And with iOS 15, you’ll have temporary access to all the iCloud storage you need to back up and transfer all your apps and data to your new device.
Here’s how to prep your:
Return it to us using the prepaid trade-in kit we send you. Or trade in at an Apple Store.
Find a store near youNot ready for a new device? You can still trade in a current one. We’ll put the value on a gift card you can use to shop for Apple products and services.
Select your device to get a trade-in estimate without a purchase.1
You may be done with your device, but chances are it still has more to give. If it’s in good shape, we’ll help it go to a new owner, diverting electronic waste from landfills. If not, we’ll send it to our recycling partner, so we can save more precious materials and take less from the earth.
And if it’s an iPhone, it could even go to Daisy, our disassembly robot that can efficiently recover the resources inside.*
When we receive your device, our partners will thoroughly inspect it. If the device is in good working condition, it can be refurbished so it can go on to a new owner. If it’s not in working order, it will be recycled in an environmentally responsible way through one of our partners.
The entire trade-in process takes about two to three weeks. But the faster you send in your device, the sooner your trade-in will be inspected and processed.
You can see the status of your trade-in by following the link in your confirmation email.
Our trade-in partner will inspect your device. If it’s in the condition described, we’ll credit your original payment method, up to the total purchase price. If there’s any remaining amount, you’ll receive an Apple Store Gift Card. If it’s not in the condition described, a new quote will be sent to you. You will have the option to either accept this quote or reject it and have your device sent back to you for free.
If you buy an iPhone, iPad, Mac or Apple Watch and pay in full, we’ll apply a credit to your original payment method up to the total purchase price. For any remaining amount, you’ll receive an Apple Store Gift Card via email.
Trade-in credit is issued after your device is received and inspected. The trade-in value is not deducted from the price of your new product before taxes are assessed.
If you want to purchase a new iPhone by financing it through your carrier, and also want to add a trade-in to lower the cost, you’ll have to visit an Apple Store in person. A Specialist will help you select, purchase and activate your new iPhone. They’ll explain how Apple Trade In works. Be sure to back up your trade-in device before you bring it to an Apple Store.
Taxes will be charged based on the full price of your new device. Your trade-in value will be credited to your original payment method once your old device has been received and inspected.
All Apple products are eligible for recycling, and some are also eligible for credit. Either way, give us your used devices, and we will always recycle them in a responsible way.
If you haven’t shipped your device yet, you can cancel your trade-in by visiting the status portal. If you’ve already shipped your device, the trade-in can’t be cancelled unless you receive a new trade-in value after the inspection of your device, which you can then choose to reject.
Yes, the Apple Trade In program is available online as well as in all our retail stores.
You can trade in as many devices as you like, but we accept only one device per transaction.
Once you fill out your trade-in information online and verify your email address, a trade-in kit will be shipped to you within 3–5 business days. The kit includes instructions on how to prepare, pack and ship your device.
Follow the shipping instructions provided by our trade‑in partners.
It will be issued within 2 weeks of shipping your device.
Your personal information will be completely wiped from your device, so make sure to back up your data before you send it in.
Contact our trade-in partner via the email or phone number in your confirmation e‑mail.
Contact our trade-in partner via the email or phone number in your confirmation e‑mail.
To turn off Find My iPhone on your Apple device:
To turn off via iCloud (if you do not have your physical device), follow this guide.
The estimated trade-in value is valid for 14 days, and we encourage you to send the device to us within this time to help ensure that you’ll get this value.
Contact our trade-in partner via the email or phone number in your confirmation e‑mail.
Bring any Apple device to an Apple Store in Canada and we will recycle it responsibly and at no cost. You can also contact [email protected]. If you live in one of the following Canadian provinces you can participate in electronics recycling by clicking the links below: