Indianapolis Thermostat Installation

I needed a new thermostat so I decided to get a programmable thermostat instead of the regular thermostats. The programmable thermostat is a energy saver.

Heater wasn't kicking on. Called company, came out that same afternoon at the time the had estimated. Check the furnace, checked the thermostat. Determined the thermostat was working replaced it with a Honeywell programmable thermostat provided by Citizen's Gas. No cost for thermostat, just the service call. Very polite and efficient.

It went well. Tried to buy new thermostats, but when tech came back to do that & the air filter install, he discovered that the thermostats weren't compatible with our Carrier furnace. Summers was timely with the refund for the thermostats since I had paid in advance of the second visit.

I purchased a digital thermostat on my own & Airtron installed it for me. The total cost was exactly what they quoted me & they finished on time. The customer service rep was very nice when I called to make an appointment & the service technician was very knowledgeable & took the time to explain to me how to program the unit. I was happy with the work that was performed.

Arlin Williams was prompt, courteous, and recommended the most practical and cost effective solution, rather than the most profitable for him. He has provided our heating and cooling service for over 25 years, and we have been completely happy with his work and rates.

I RECOMMEND THE COMPANY. I HAD A PROBLEM WITH THE THERMOSTAT, WHICH WASNT REPLACED AT THE TIME MY NEW FURNACE WAS INSTALLED. I WASNT GETTING HEAT AND THEY CAME OUT AND INSTALLED A NEW THERMOSTAT.

We had an issue with our existing old thermostat turning off and on randomly. We thought the thermostat was malfunctioning. I found this deal for a wifi thermostat plus installation on Angies list and called Plumbing Heating Paramedics. The person I spoke to was very nice and she agreed that may be it was time for a new thermostat. The appointment was set and the tech came the next next day and explained about the thermostat and took a look at the heating unit. This is where it gets tricky. We purchased the angies list deal at that point after having decided that the thermostat was indeed the issue and this particular thermostat was something that we'd like to upgrade to as well. The tech installed it and all seemed well until later we realized that this one was turning on and off randomly as well. Long story short the tech explained that his task sheet only indicated that we needed the thermostat replaced....it wasn't listed as a 'No heat/ service call' and hence he hadn't dug deep to look into whether there was anything else going on with the heating unit. We were upset needless to say. We didn't need the new thermostat. They came back, took a look at the unit and luckily it was a minor mess up on our part that was causing the problem - the filter was inserted the wrong way and it was collapsing and causing the unit to over heat and shut off automatically. The tech apologized for not actually checking things the previous day and since we had purchased the thermostat when we technically didn't need one, they offered two free tune up visits, one for the heating unit and one for the ac unit later this year. We were satisfied with the arrangement also since the thermostat was a good upgrade and would allow us to program the temps and save money on gas and electricity. We would hire them again. Everything works great now!

Woke up on a winter Friday morning and the house was 60 degrees. The thermostat seemed fine, but the blower wouldn't come on. Called for service at about 8:00am. At first we were scheduled for late afternoon, but they called to say there had been a cancellation and they came out mid-morning, got the blower started, and ordered a new board to permanently fix the problem. They came out to install the board on Monday, realized it was really the thermostat (less expensive to replace) and not the board, and replaced the thermostat. The first service call was $230, and the second with the thermostat about $340.

Tech was honest and determined an issue with the thermostat was just a simple electrical fix, avoiding having to install new thermostat. Did all the maintenance and cleaning. Pitched the annual service but wasn't pushy - which I appreciate.

I have used Sylvester for over 40 years. Even though the company changed hands, they have been responsive, courteous and fair. I have bought 2 furnaces and air conditioners through them. I would not hesitate to use them, and have recommended them to others that have also used their services Brian Kremmel is an excellent contact.