Hi Augustuss,
We are also experiencing this error since yesterday. I´ve tried to restore the latest Woocommerce versions but still the same.
Let´s see if someone has the solution for this one.
@camiloposada do you have activity log installed on your site? if yes try to disable it and it will fix your problem.
@augustus1996 1996 Yeah! you where right! I dont know why when I disable all plugins I couldn’t see that this plugin was also the problem. I´ve already disabled it and now is working as it should.
Thanks for your help,
No probs, I just recently figured it out too. I’m glad I was able to help you.
Hi @augustus1996 👋
Could you please confirm that you could solve the issue? Also, I’m glad to know that it worked for @camiloposada 🙂
However, this kind of problem is usually caused by a conflict with your theme or with another plugin.
The best way to determine this is to:
- Temporarily switch your theme to Storefront
- Disable all plugins except for WooCommerce
- Repeat the action that is causing the problem
If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.
Before you start
- First, please make sure you have a good backup in place of your full site and database. Most hosting companies have this included in the subscription, but you could also consider using a service like Jetpack. If something goes wrong, it’s nice to know that you can restore your site.
- Second, I would suggest installing a plugin called Health Check & Troubleshooting. This is a plugin developed by the WordPress community and it allows you to disable plugins without affecting your current site visitors.
Cheers!
Hi Team,
the same issue with my site, also activity log plugin installed. after disabling this plugin, the problem is solved.
Great! I’m going to mark this as resolved – if you have any further questions, you can start a new thread.
Cheers!
Hi @augustus1996, @rohangaurat, @camiloposada,
We have just released a patch version of the Activity Log plugin with a fix for this issue, please update and let me know if this has resolved the issue.
Thanks
Hi @arielk-1,
Yes, now I have updated and reactivated the plugin and everything is worked well.
Kind regards,
Camilo
