Chartbeat is the best real-time analytics tool for news organizations
November 24, 2020
Chartbeat is the best real-time analytics tool for news organizations
Overall Satisfaction with Chartbeat
Chartbeat is used by all members of our team, both our editorial and business employees. We use it to track all the performance of all our news articles in real-time. It's tremendously helpful in tracking which stories are performing best and where our referral traffic is coming from. We also use it to determine where to put news articles on our front page, based on the performance of our content on other platforms (Facebook, Twitter, etc.).
- Real time analytics.
- Real time referral tracking.
- Provides the ability to optimize positioning of our articles on our website.
- Historical data is not as thorough as Google Analytics.
- Much better real-time analysis than historical analytic analysis.
- Could be more granular.
- Chartbeat has allowed us to gain more website traffic.
- Chartbeat has allow us to better determine what to write about.
- Chartbeat has been a responsive vendor when we've had technical issues.
Knowing how our content is performing in real-time is critical in determining what content we post to different platforms (FB, Twitter, etc.) If we're able to know immediately which content readers most enjoy, we can be more selective in posting our best content to each platform. Chartbeat allows us [to] know extremely quickly what content is most important to our readers, and thereby allows us a strategic advantage on other platforms.
Google Analytics doesn't provide as useful real-time intelligence and has more of a lag. It's also very complex and has unnecessary data. Chartbeat is instant and more user friendly.
Do you think Chartbeat delivers good value for the price?
Yes
Are you happy with Chartbeat's feature set?
Yes
Did Chartbeat live up to sales and marketing promises?
Yes
Did implementation of Chartbeat go as expected?
Yes
Would you buy Chartbeat again?
Yes