IBM Cloud Pak® for Business Automation named a leader
The Forrester Wave: Digital Process Automation Software, Q4 2021 names IBM Cloud Pak for Business Automation a technology leader
Overview
What is IBM Cloud Pak for Business Automation?
IBM Cloud Pak for Business Automation is a modular set of integrated software components, built for any hybrid cloud, designed to automate work and accelerate business growth. This end-to-end automation platform helps you analyze workflows, design AI-infused apps with low-code tooling, assign tasks to bots and track performance.
With this offering, clients can transform fragmented workflows—achieving 97% straight-through processing¹—to stay competitive, boost efficiency and reduce operational costs.
IBM Cloud Pak for Business Automation: Drive innovation in business operations (02:46)
Use cases
Client support
Client support
Automate refund requests: Minimize manual work with straight-through processing to improve productivity and meet fluctuating client demands.
Accounts payable
Accounts payable
Validate invoices: Manage the increasing volume of invoices and streamline your validation process with decision automation. Detect errors more quickly to improve accuracy and apply changes as needed to reduce the amount of time to payment.
HR onboarding
HR onboarding
Build and utilize low-code apps: Use automation to manage the onboarding process from application through onboarding. Create and update applications quickly using low-code tools to simplify and update the onboarding process.
Remote work dispatch
Remote work dispatch
Simplify common tasks: Business users can create lightweight workflows without coding to improve productivity and decrease the complexities and limitations of remote work.
Benefits
Understand your current state
Improve business applications
Increase productivity
Gain deeper insights
Respond to challenges faster
Deploy anywhere
Features
Everything you need for process automation
Identify the best candidates for automation and scale your automation initiatives before investments are carried out. Process mining provides an instant picture of your end-to-end processes, detects inefficiencies and identifies hotspots for improvement. Turn insights into actions, calculate the expected outcomes and reach your business goals.
Spotlight
Client stories
Services
We offer software, services and consulting for almost any cloud. Choose what works for you.
Move forward on your own
Gain a more secure path to the cloud by buying only what you need from this or other IBM Cloud Pak containerized software solutions.
Move forward with some help
Work alongside our experts to assess your portfolio, implement quick agile change, and set the course for your automation future.
Move forward by letting us do it for you
Focus on innovation and keep existing resources in place by letting our IBM Services® experts manage your ongoing automation needs.
Explore IBM Cloud Paks for Automation
Check out these component products
IBM Cloud Pak® for Integration
Connect your applications and data wherever they live.
IBM Cloud Pak® for Network Automation
Transform your network and evolve to zero-touch operations.
IBM Cloud Pak® for Watson AIOps
Place AI at the core of your entire IT operations toolchain.
IBM Storage Suite for Cloud Paks
Gain consistent data services across cloud-native and existing apps.
Next steps
Learn how to start your hyperautomation journey with IBM Cloud Pak for Business Automation today.
Footnotes
¹ “Making it Work,” Leah Valentine, IBM, May 2021