What do consumers want from retailers and brands in 2022?

Consumer demands are shifting in the wake of COVID-19—and retailers and brands need to adapt to deliver. We partnered with the National Retail Federation (NRF) to survey more than 19,000 people about their changing expectations and shopping behaviors.

Browse by category
Spotlight
The Quantum Decade is here
Is your organization ready for the most significant computing revolution in 60 years? Find out what the quantum-powered world will look like -- and how it could change the way you do business.
Get the study