How to build apps with natural language processing
NLP is AI that understands the language of your business. Build solutions that drive 383% ROI over three years with IBM Watson Discovery.
What is natural language processing?
AI that understands the language of your business
Natural language processing (NLP) is a subfield of artificial intelligence and computer science that focuses on the tokenization of data – the parsing of human language into its elemental pieces. By combining computational linguistics with statistical machine learning techniques and deep learning models, NLP enables computers to process human language in the form of text or voice data. Lemmatization and part of speech tagging enable a deep understanding of language, including context, the speaker or writer’s intent and sentiment.
IBM Watson® makes complex NLP technologies accessible to employees who are not data scientists. Our products are built for non-technical users, to help your business easily streamline business operations, increase employee productivity and simplify mission-critical business processes.
NLP demo
Find critical answers with Watson Discovery
Watson Discovery is an AI-powered intelligent search and text-analytics platform that eliminates data silos and retrieves information hidden within enterprise data. Using IBM's market-leading NLP capabilities, Discovery uncovers meaningful business insights from documents, webpages and big data, cutting research time by more than 75%.¹
How NLP is used
Saves time
Saves time
Bank processes statements in 2 minutes versus 10 days using content mining, smart document understanding and pre-built NLP models.²
Saves money
Saves money
Oil and gas company reaches USD 10 million in time savings, using AI search and passage retrieval to make insights more accessible.³
Reduces workloads
Reduces workloads
An insurance organization used natural language models to reduce text data analysis by 90%.⁴
Generates revenue
Generates revenue
Law firms gain 4X productivity and earn 30% more revenue.⁵
Featured products
Which natural language processing product is right for you?
IBM Watson® Discovery
Surface high-quality answers and rich insights from your complex enterprise documents — tables, PDFs and more — with AI search. Enable your employees to make more informed decisions and save time with near real-time insights from search engine, text mining and topic modeling capabilities. Watson Discovery understands syntax, performs text extraction and analyzes relationships and patterns buried in unstructured data sets.
IBM Watson® Natural Language Understanding
Analyze text in big data in formats including HTML, webpages, social media and more. Tap into the capabilities of this natural language tool kit to identify concepts, keywords, categories, semantics, emotions and root forms, performing text classification, entity extraction, named entity recognition (NER), sentiment analysis and summarization along the way.
IBM Watson® Assistant
Improve customer experience and customer support across channels, such as chatbots and voice, with a conversational AI platform. Provide your employees with question answering and virtual assistants that perform disambiguation, so they can focus on higher-value work – all while reducing costs.
News and resources
Take a deeper dive into NLP concepts
Ways to get started
Footnotes
¹ Using IBM Watson technology to extract decades of experience from an ocean of data, ibm.com, 2021.
² IBM announces new industry-leading NLP features inside Watson Discovery, ibm.com, 4 December 2019.
³ Preserving institutional wisdom, ibm.com, 2021.
⁴ Junko Kato, ibm.com, 2021.
⁵ Karla Capela Morais, ibm.com, 2021.