DGC Contracting

Did not use obviously!

The owner himself came out for the estimate on a weekend and was courteous, professional and very knowledgeable. He worked with our crazy hectic schedule and sent two of his guys out to complete the job on a Saturday. The guys (Wes and Randy) were polite, very respectful of our home and showed true craftsmanship and attention to detail. Honestly, we couldn't be happier! I will look forward to using this company again in the future!!

Hired for: Painting doors, trim, and interior Patching walls before painting Fixing hole in drywall Installing sliding door Hanging light fixtures Finished and amount complete: Interior painting - 75% and poor quality. The brown paint underneath was still able to be seen. Completely missed a closet and the laundry room. Doors and trim: 95%. Closet door guides were lost or not reinstalled. Doors were not prepped before painting Patching walls: 50% nail holes were patched. Nail pops not fixed and major patch jobs were not sanded or primed before painting. Horrible. Hole in drywall: contractor was fired before able to complete. (See Rickliff Painting for review of their EXCELLENT work) Sliding door: fired Light fixtures: fans installed not balanced. Light fixture cables cut before it was approved and is too high. Dgc did not clean after them selves and tried to bill more. Not happening. Not recommended. Look elsewhere. Full of excuses. UPDATE: We were told on numerous occasions that the painting was complete. Both myself, and the homeowner. The hole in the laundry room wall hadn't even been patched yet! So for him to say that it already had it's first coat on it is ludicrous. Also, when you are told "we are done with the white" painting, and then you open the front closet door and it's still the ugly brown from before the job, that is not "done with the white". There were already three coats on the master bedroom wall, and you could still see the roller marks as well as the non primed patches. Drew seemed like a very nice guy, but all he has are excuses as provided in his response. What Drew and his crew couldn't complete in 14 days, the new contractor completed and fixed in 4. and he has come back to fix any issues we have seen offering apologies and not one excuse. To be referred to as very difficult clients, simply because we didn't like the quality of the work? Also, with regards to the pictures. My iPhone leaves raw data of the dates pictures are taken. These photos were ALL taken the same day, and it was AFTER we fired DGC. Let's face it. Any contractor that is going to defend their work by making excuses like this and place the blame on the client instead by calling them "difficult" is probably not a contractor you want doing work for you. Clients change their mind. You have to learn to be flexible. As a matter of fact, every change we made we were apologetic and each time, we were told, "it's ok, don't worry, we have clients make changes all the time." With regards to the punctuality, every contractor I have ever used typically likes to get on the job site the earlier the better. There was ONE day where the crew arrived before 830 AM. Sure, maybe we could have SAID, Drew please let us verify the light fixture height before you CUT THE WIRE MAKING IT UNABLE TO BE FIXED, Oh wait, thats common sense.

Each time the work has been completed in a professional, efficient way that has made it very easy for me to keep up with my yard. Without my requesting it, they have always groomed my yard by the way they cut it and I have noticed that they clean up(using blowers) that make the yard significantly cleaner looking than some of the neighbors yards done by other competitors. They established a weekly day(each Friday) to come which was helpful for me. I also like the idea that if they see anything that needs addressed they let me know so that I follow up on it. It is extremely helpful that DGC allow the use of the Intuit Payment Network that allows customers to track, make payments, and be notified online which is so much more efficient than paper invoices. The company response time is excellent and they cut my grass for the first time several days after my first contact. They have now been caring for my yard since the beginning of May. I am very happy with the DGC Lawn Guys