We had had a problem with rodents in our attic and crawl space last year that we had solved. When we were installing new can lights in the ceiling this year, we discovered the problems that we had not solved—lots of rat droppings, a couple of rat skeletons, old, ineffective insulation, and generally a mess in the attic which needed a fix. We contacted Attic Pros based on the reviews of others and scheduled an assessment. Jeremy came on time as promised, and he provided a detailed assessment of the attic (and our crawl space below the house) complete with pictures and a recommendation of what was needed. We received a detailed estimate that evening with a plan to complete the work over two consecutive days. We scheduled the service for days that worked for us. Armando and his crew arrived promptly on day #1. They removed the old mix of batts and blown-in insulation, and vacuumed the entire attic eliminating all evidence of the prior rat infestation and disgusting mess. The provided pictures of the cleaned out space (which I confirmed with my own inspection of the attic) which was spotless down to the rafters and floor boards. They also completed vacuuming out and sanitizing the crawlspace and disinfected the attic space. They inspected all possible entry points for rodents and other pests and air sealed and patched all of the small holes around pipes, vents etc. with mesh and foam. All of the old disgusting insulation and other waste disappeared into large bags which were hauled away (thankfully!). They also installed attic recessed light covers over the ceiling can lights in the entire house to minimize air (and heat) leak around the fixtures. On day #2 Armando arrived in the early morning with a crew and a truck full of fresh batt type insulation. They spent the day re-insulating the entire attic with R38 batts. Because of a very narrow attic space in one area under the roof, they had to cut a new attic access in one of our closets to complete the job. They were efficient and answered all of our questions that arose, and when the job was complete, they left virtually no evidence that they had been in around the house, except for the very nice thick layer of insulation in the attic, which our furnaces already appreciate. Jeremy was in contact via text message throughout. In fact, after they had to cut the new attic access, Jeremy asked us whether we wanted it restored or whether we wanted to retain the new access for future use. We decided to keep the access, so Jeremy sent a member of the crew out the following day; he framed the access and placed a trap door into the closet even painted to match the closet color! Overall, we were very pleased with the job. We are happy to have cleaned up the mess in our attic and crawl space and assured that a new infestation is unlikely since all possible entry points have been patched up. In any case, they set traps in the attic and crawl space to make certain that we were rodent-free, and they provided a five-year guarantee to return at no cost if we detect any new rodent infestation. OVERALL WE WERE VERY SATISFIED WITH THE SERVICE FROM ATTIC PROS, INC, AND WE WOULD RECOMMEND THEM (IN FACT, WE ALREADY HAVE) TO ANYBODY NEEDING INSULATION REPLACEMENT AND/OR CLEANING UP FROM PESTS AND RODENTS.