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Basement Waterproofers in Indianapolis

• 3.8

  (32)

  Everdry Of Greater Indiana

  Indianapolis, IN

  

  
  Business Description:

  We are the official Waterproofer of the Flower and Patio Show March 9-18! Come see us! Everdry is a nationwide company that was founded in 1978. We are a U.S. Patented full service foundation waterproofing company. We offer a no questions asked, lifetime transferable warranty on all our work. We are the official Waterproofer of the Flower and Patio Show March 9-1
  Recent Review:

  1.0

  Scope of project: installation of EverDry’s multi-step waterproofing system consisting of an inside and outside perimeter drain, two sump pits with primary and secondary pumps with battery backup, sealing of cracks and other potential water entry points around the exterior of home, and installation of 14 steel beams to stabilize bowing exterior basement walls. Now that the project is complete, I am not certain that it was necessary or that it will solve the problem. If your home has any foundation issues (bowing, crumbling, and/or cracked walls, footers etc), I do NOT recommend engaging EverDry to remedy. I regret signing the contract with EverDry and wish that I had consulted with licensed structural engineer regarding the structural foundation issues. Some basement waterproofing companies are owned/operated by licensed engineers. EverDry, to my knowledge, is not. I DO believe that the waterproofing system will work. However, their “multi-step system” in my opinion, does not offer any significant advantage vs. other basement waterproofing systems. Please be careful, the salesperson will explain their system and it will seem to make perfect sense at the time. However, I urge you to take plenty of time to weigh your options before signing anything. Aside from the necessity and efficacy of the system installed at my home, I experienced numerous issues with the work performed, the communication from EverDry, the clean-up (or lack thereof), and the timeline. I was told by the salesperson that this was a 4–5-day job. They began work on 7/27/2021 and finished on 8/24/2021. 1. The crew did not adequately protect my flooring at the top of my basement stairs, despite my asking them to do this at least three times. They ignored my request until I refused to allow them to carry another item into or out of the house until they had put down floor protection. By that time, the flooring was already damaged. EverDry did discount my contract price by $500 as compensation for this. 2. The crew installed the EZ Breathe device in the wrong location. I had discussed placement with the salesperson. That information was not communicated to the production team. This mistake added quite a bit of time to the project as a mason had to be called to repair the 6-inch hole drilled through the side of my home in the wrong place. 3. The steel beams were cut too short by the steel supplier. Instead of telling me this, the crew “installed” them anyway. They placed scraps of untreated 2x4 lumber on the footer, then placed the steel beams on top of those scraps. When I noticed this on my own and questioned the crew leader. I was told that this was “temporary”, and they planned on laying the drainpipe, installing the new concrete, then returning later to jackhammer the brand-new concrete around the steel beams and replace them with ones of the correct length. This, in my opinion, was a something said to appease me. I do not believe they had any intention of coming back to replace the beams. Even if that was their intent, this would be an incredibly ridiculous and inefficient workaround. At that point, I asked them to stop all work and come back when they had the correct beams. This also added to the timeline of the project. 4. The crew also installed several beams directly in front of my basement windows. I cannot fathom that this would be acceptable to any customer. To me, this was a further demonstration of the carelessness of the crew performing the work. 5. At some point the plastic that they had loosely draped over my furniture and belongings in the basement slipped off. They continued to work without replacing it. Every item that was in my basement was entirely coated with cement dust by the end of the project. Every wall, door, banister, piece of trim, and even some areas of the ceiling had to be scrubbed after the crew cleaned up. It took a team of 5 adults approximately 8 hours to properly clean the basement after the project was finished. This was AFTER the crew’s “cleanup”. 6. The crew failed to install the battery backup systems on both sump pumps which necessitated a follow-up service visit. 7. The crew helped themselves to my tools which were stored in the basement. They also took a few of my tools with them when they left. 8. The crew leader asked me to sign a certificate of completion before the job was completed. I refused to do so. 9. I was never offered an apology or any sort of compensation for the many missteps, the lack of communication, or the inconvenience of having my house torn apart for nearly a month. 10. The crew took ZERO precautions against Covid-19 infection. Not a single member of the crew wore a mask at any point. I was not asked if this was ok or not. Covid was never mentioned. Conclusion – I urge you to not make the same mistake as me. Thoroughly research multiple waterproofing companies. Do not give-in to any sales tactics that purport a sense of urgency to sign a contract in exchange for a discount. If you have structural issues, hire an engineer. If you do decide to use EverDry, make certain that your TOTALLY clear on your expectations of the timing of the work, placement of the EZ Breathe unit, beams, sump pits, etc. BEFORE any work begins. Looking back, I would have also requested a daily walk-through with a production manager (not the crew leader) at the end of each workday. The crew leader on my job, in my opinion did not have the necessary training or knowledge to supervise this job. There are MANY options for basement waterproofing companies. Try to choose one that will do the job right the first time. Trust me, you do not want to live through a project like this more than once

  Greg H.
• 4.8

  (223)

  Acculevel Inc

  Rossville, IN

  

  
  Business Description:

  Acculevel is your foundation repair expert, serving Indiana, Illinois, Kentucky, and Ohio and been in business since 1996. Most of our repairs come with a life of the structure warranty. Acculevel begins by evaluating your entire foundation system, checking your property for the signs and causes of foundation failure. From foundation & crawlspace repair to waterproofing & encapsulation systems, Acculevel can help you protect your home-- possibly the most valuable investment you'll ever make. ..
  Recent Review:

  5.0

  I'm very pleased. I had concerns about dust and fumes from the epoxy. The dust was minimal and fumes were not an issue at all. If I had to do it all over again, I'd set up a box fan with filters, as I've seen on YouTube, but even without that, the dust was not overwhelming. The workers arrived on time, explained what they were going to do and welcomed my checking in on them. When they went to lunch, they cleaned up their work area, (even put the toilet seat down in the basement bathroom), something I didn't expect at all. I had questions when they were at lunch, and the salesman got the answers I needed quickly. A couple of things I would change about this process: 1. After they were done, cleaned the area for the day, and put their equipment away, one of the workers invited me downstairs to approve their work. If I had not approved, it was a bit late for me to object as they were packed and ready to go. I suggest in the future the homeowner be asked for their approval before everything's packed up. Their work looked good, but this seemed like a manipulative tactic that wasn't appreciated. 2. The more experienced of the two workers explained early on that he needed to remove some insulation but assured me he'd put it back when he was done. When I saw that he'd not put it back, I mentioned it. He refused to put it back, saying "It doesn't matter". It was an odd way to end a perfect job up to that point. I was totally pleased with how everything was handled, and then that comment and behavior from him just put a bad taste in my mouth. That evening or the next day, I received a very nice gift from the company that was just a really nice touch. A couple of weeks later, we had heavy rains and I experienced water along the walls where the work was done. Within a week of me raising the concern, an arrangement for a technician to visit my home was made. I appreciate their prompt attention to the matter. I expect it's very simple like needing more epoxy at the base of the straps, so I decided to go ahead and submit this review. It's difficult to find trustworthy people to do work in your home. I'm very relieved I found a company that is totally worthy of that trust and highly recommend Acculevel. The work they did looks good and solid

  Lora B.
• 4.8

  (138)

  Tide Waterproofing Inc

  Indianapolis, IN

  
  Business Description:

  Tide Waterproofing is a total foundation service. Our system has been proven to work for over 22 years through the worst conditions, and are proud of our commitment to customer service. We do pinning & pairing, epoxy injections, and more. http://www.tidewaterproofing.ne
  Recent Review:

  5.0

  The service was excellent. They were professional and solve the problem. They were efficient and had a fair price. They know what they were doing.

  Milana R.
• 5.0

  (6)

  Premier Foundation Solutions LLC

  MARION, IN

  

  

  Super Service

  Award 2020

  
  Business Description:

  MFS Basement and Foundation Repair LLC - Professional Basement Remodeler located in Marion, IN and also serving the area. We have over 40 years of experience and a big list of services including Basement Repair, Water Management and more! Don't lose time and call us! Foundation Repair, Water Management, Concrete Repair, Basement Remodel, Basement Repair, Basement Compan
  Recent Review:

  5.0

  It had some setback in removal of back porch due to poor construction by home builder. Handled very professionally and corrected.

  Mark K.
• 5.0

  (277)

  Crawlspace Doctor

  Indianapolis, IN

  

  

  Super Service

  Award 2020

  

  
  Business Description:

  Crawlspace Doctor was established in Bloomington, Indiana in 2002. Crawlspace Doctor was one of the first companies in the country to exclusively implement the practice of conditioned/ un-vented crawlspaces. We were perfecting our methods when almost everyone else still believed in vented crawlspaces. Over time conditioned crawlspaces became the preferred method for constructing crawlspaces under homes. The process of conditioning a crawlspace is so successful it created an entire new industr..
  Recent Review:

  5.0

  Excellent! Matt was great to work with. He really listened to my concerns (person in house with mold illness) and put together a plan for mold remediation in a way that will be a permanent fix and was extremely cost effective. He was upfront about scope, outcomes and pricing

  STACEY D.
• 4.3

  (2)

  Basement Systems of Indiana

  Indianapolis, IN

  

  
  Business Description:

  Basement Systems of Indiana is your trusted local team for basement waterproofing, foundation repair, crawl space repair, and humidity and mold control. We recognize the importance of healthy, functional below-grade spaces and how they affect the rest of your home. We specialize in improving your home's energy efficiency, safety and indoor air quality with over 30 years of experience in the industry. We provide FREE estimates for our patented crawl space, basement and concrete repair services..
  Recent Review:

  5.0

  Exceptional experience. The sales process was very effective. Jay explained exactly what needed to be done. Todd and crew were on time, friendly, explained what they were going to do, finished the work efficiently, cleaned up very well. Work was done exactly as promised and quickly. Went above and beyond to be sure we were pleased with the project results

  Ruth M.
• 4.8

  (252)

  Wharff Excavating LLC

  Brownsburg, IN

  

  

  Super Service

  Award 2020

  

  
  Business Description:

  Wharff Excavating LLC is your water solution company. If it has to do with water we can do it. From reverse grade, drainage problems, foundation repairs, epoxy injections, sump pumps, swales, ditches, culverts, and ponds, we can fix your water problems before they cause erosion issues or foundation damage
  Recent Review:

  5.0

  There was an erosion and they come out and put several big rocks. They also put underlay mat. Wheelbarrow all that rock they had several man out there. They done all this by hand, all super nice they inform and you call you. We had a service here last year, this guy come out , he knew what to do we did not have to worry. I was so hyper and my husband said to calm down

  Ellen W.
• 4.6

  (425)

  Advanced Restoration & Waterproofing

  Nashville, IN

  

  Super Service

  Award 2020

  
  Business Description:

  We are a full service, Basement Waterproofing, Foundation Restoration, Crawl Space Repair and Drainage solution company. We are the winner of 13 super service awards in multiple categories. Our Estimates are free, and most of the time can be scheduled the same day you contact us. Weekend appointments are available if needed. All inspectors are toughly trained. This means that you will always be seen by well qualified person with real experience that can get to the root of the issue and provi..
  Recent Review:

  5.0

  It went very well! Mike and his crew were so wonderful to work with!! Excellent work, friendly and knowledgeable!!

  Kasie W.
• 5.0

  (81)

  Indiana Crawl Space Repair

  Martinsville, IN

  

  
  Business Description:

  Indiana Crawl Space Repair is a trusted crawl space repair contractor providing waterproofing, insulation, encapsulation, drainage, vapor barriers, and structural repairs in Indiana and the Greater Indianapolis area. Our Estimates are free, and most of the time can be scheduled the same day you contact us. Give us a call at 800-371-1939 to schedule an appointmen
  Recent Review:

  5.0

  First rate Company. Honest and hard working people. Larry gave us a bid and throughly explained the process. Erika keeps everyone where they should be. Cristian, the crew leader is highly organized and the crew as a whole are hard workers with smiles on their faces. We were impressed with the entire process and give the company high praise. You can expect a first class job done the right way

  G J.
• 4.4

  (11)

  Crossroads Foundation Repair

  Lafayette, IN

  
  Business Description:

  Water and Foundation problems can be confusing and stressful. We have been helping home owners throughout Central Indiana for over 10 years. Our highly trained local foundation experts will evaluate your home and work with you to provide a repair action plan
  Recent Review:

  1.0

  We hired them to level our concrete front porch which had settled such that water runs toward the house. They were prompt to come out and assess the issue and seemed knowledgeable and responsive. We paid a deposit to book the repair. They were not able to level the porch and instead made it worse. They did some sealing against the house which they first asked cash for and then ended up throwing in and they also injected material into one section of sidewalk they said was a tripping hazard (we did not request this and it was never noticed or discussed when they came out to give their estimate) They still expected full payment even though they hadn't done what they contracted to do. I offered to pay half of the remaining balance which they eventually agreed to accept as payment in full. This morning we had 1-2 inches of water in front of our door and all along the house and I regret that we paid anything. We understand they invested time and materials but they didn't do what they contracted to do and they never told us there was a possibility they couldn't fix the problem. They had no contrition about the failure and had no ideas or suggestions of how they could resolve it. They were only concerned with getting paid

  Susan L.