HOME DEPOT 4117

My son picks up products we need for my home and I like the items he brings home.

Well, I got home from work to find that Home Depot completely removed my gutter from the front of my house. I contacted Homer Depot NUMEROUS times asking when they would finish the job. Every time Home Depot sent a contractor out to my house I was told by each contractor they don't do wood work--only gutters. I spoke to the manager--Brian and he stated he would try to find someone to fix my joist problem and then complete the job. After 5 five weeks, I was tired of waiting and eventually fixed the rotted joists myself and hired another contractor to install the gutters. How can a major company not have anyone to complete a small job like fixing joists? It's beyond me. On the plus side, I was not charged for the work done on my side porch.

I have a small 1000 sq ft house and wanted whole house carpet. The price was fine, the installer came on time. Since then I have seams showing, The installer left something underneath the bedroom carpet. I will not use home depot for carpeting again.

Behr premium plus ultra is very watery and runs on the wall when applied. This is a dramatic change in texture for the brand, beware the semi gloss before buying. The assistant store managers John and Tara were very courteous and to make amends a free gallon of the top tier Behr paint was given to me at no charge. A positive step to keep a loyal customer.

Bought a food processor and Home Depot was supposed to send a plumber. After several calls/follow ups they ended up sending an electrician and then nothing.. ended up having to look for a plumber to have the food processor installed.

I chose Home Depot to provide the commode, tile, mortar, grout, paint, shower door and various components for my bathroom remodel. Home Depot has so much more available on-line than they do in the store. They ship it to the store or in some cases to your home (free of charge). The awesome thing is their liberal return policy. I changed my mind fairly often, after a purchase I would take it home only to find that it didn't work with my décor, return it to the store for a full refund, even on custom ordered parts. The end result is stunning, the quality is there and I expect a long service life.

The girl that called seemed reasonable and when she came out, the product seemed good and so I just went with them. I figured they are a larger company and I wouldn't have to worry. They did a great job and when they were finished the manager came out and checked everything. They left everything spotless and I've had no complaints or no problems with the windows at all. They really went out of their way to save the windows and made sure nothing was cracked as well as stored them in the barns. They were very good. I don't know what anyone else's pricing would have been. I didn't have one bit of problem.

The representitive showed up at my home on time. Looked at and measured the 7 windows I wanted replaced. Gave me a written estimate and left.

I originally contracted with them because the salesperson said that if we chose one of a handful of styles, they would guarantee installation within 7 days. We were having a relative come home from the hospital to stay with us and needed it done quickly. We signed the contract and the following day I received a call from their sub-contractor that the carpet wouldn't be delivered for 11 days. When I pointed out their 7 day guarantee, they said "Oh, that's business days!" I argued that there salesman had specifically gone over the arrangement and said if you sign today, it will be installed one week from today. I then had to call the store and make the same argument with them. They finally agreed and said it would be installed on the 7th day. On the day before the install, I received another call saying the carpet hadn't come in so it would be delayed another day. I had to fight with the installer and store again and was basically told tough luck. When the actual day of the install came, the installers didn't arrive until 2pm. I do have to say that the guys worked like madmen and did a good job with the actual install, but by that point there was no way Home Depot could redeem themselves. I had originally planned on having them do flooring for my entire first floor (a $10,000 job), but because of this, I've gone with another contractor. The main problem is that while they have deals sent down from their corporate offices, no one has 'ownership' of the process and therefore they don't really care.

Everything went fine. The workers came early in the morning, worked all day, and were done by 5:00PM. I was especially impressed on well they cleaned up. It was hard to find a scrap of anything.