If you can't find your family's shared content

1. Go to Settings, tap your name, then tap Family Sharing.
2. Tap your name. 
3. Make a note of which Apple ID is listed. You'll need to use this Apple ID to sign in later.
   
4. Tap Back to go back to Family Sharing.
5. Tap Purchase Sharing and make sure that Share Purchases with Family is turned on.
6. Tap Back, then tap Apple ID.
7. Tap Media & Purchases.
   
8. Tap View Account.
   
9. Sign in with your Apple ID. Make sure that you sign in with with the same Apple ID that you use for Family Sharing.
   

1. Choose Apple Menu  > System Preferences, then click Family Sharing.
2. Click Purchase Sharing.
3. Make a note of which Apple ID is listed. You'll need to use this Apple ID to sign in later.
4. Make sure that Share My Purchases is selected.
5. Open the App Store.
6. Choose Store > View My Account.
7. Click View Information.
8. Make sure that you're using the same Apple ID that you use for Family Sharing.
   

Make sure that you sign in to all Apple services using the same Apple ID that you use for sharing content with your family. You don't need to sign out of any other services that use your Apple ID, such as iCloud or iMessage.

On your iPhone, iPad, or iPod touch

1. Go to Settings > [your name].
2. Tap Media & Purchases.
3. Tap Sign Out.
   
4. Tap Media & Purchases again.
5. Tap Not [your name]?, then sign in with the Apple ID that you use for Family Sharing.

On your Mac

1. Open the App Store.
2. In the menu bar, choose Store > Sign Out.
3. In the menu bar, choose Store > Sign In.
4. Sign in with the same Apple ID that you use for Family Sharing.

On Apple TV

1. Go to Settings > Users & Accounts > [your name]. 
2. Select Store.
3. Select Sign Out.
4. Select Sign In.
5. Sign in with the same Apple ID that you use for Family Sharing.

1. Go to the App Store.
2. Find the app.
3. Scroll down to the Supports section and make sure that Family Sharing is listed. 

Some apps might not be enabled for Family Sharing. If you purchased one of these apps, you can see it in your purchase history, but your family members won't be able to see or redownload it. Learn about the types of content you can share with your family using purchase sharing.

If a family member has hidden one of their purchases, no one in their family can see it. Your family member can unhide Mac apps if they want to.

To access your family's shared content, you need an iPhone, iPad, or iPod touch using iOS 8 or later, or a Mac using OS X Yosemite or later. If you're using an older device, you won’t see your family’s shared content.