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Virus and Ransomware related questions

Virus and Ransomware related questions

Get advice and solutions to remove viruses and ransomware

95 Topics
379 Replies

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95 Topics

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Wasn’t able to disinfect detected malware located in a disk file in my pc. Skip/delete archive/ Add to exclusion Which do I choose?

I had a malware in a disk file that I downloaded from internet. Kaspersky detected a malware in it. I commanded to resolve and it asked me to choose between Skip/ delete archive/ add to exclusion. What should I do?

The entire Kas site is running at a crawl, install files have been dark webbed.

The Entire Kas Site is running at a Crawl: I am happy to attach Screenshots of WHERE even the Install Files Have been Dark Webbed!!Dumped Trend Micro AFTER Seventeen Years Loyal Service - AND not Lightly :(PJH

KVRT detects MEM:Trojan.win32.SEPEH.gen in system memory

Hi guys, I used my computer for a long time and always was good, until suddenly the KVRT(kasperky virus removal tool) detected the malware MEM:Trojan.win32.SEPEH.gen in my pc (in the system memory), the KVRT restart my computer and in the next scan I do it, nothing was detected, but i do it anoother...

Kaspersky removes the necessary safe file

Kaspersky removes the necessary safe file on all computers of my clients. Moreover, the site file is recognized as safe through online verification on the Kaspersky website. Where to write to be removed from the signatures. File is already 6 years old and it happened. thanks

where i can see the full path and object of the infected files in kaspersky?

Hello, today i executed my first can with kaspersky free security cloud and in the infected objects i can’t see the full path and the object in question. It detected one trojan and i disinfected it immediately and there’s nothing in quarantine. there’s an option for it to enable or not? how can i se...

My PC has symptoms of malware

I currently installed kaspersky security cloud free. But it doesn't detect anything on my pc. My pc has symptoms of malware. But when I ran a full scan with kaspersky it's say everything is safe. What do I do?

VirTool:Win32/DefenderTamperingRestore

Hi,I am wondering if it is OK to have Microsoft Defender in passive mode running occasional background scans. I ask this as I have recently had internet issues which I thought might have been caused by a Virus. A full KIS scanned had NO detections (KIS 21.3.10.391(g)) I downloaded the Microsoft Secu...

Objects not processed, .msi installers.

Is the attached report of unprocessed objects something to be concerned about? Details of the first line are shown at the bottom of the page. Detail of all the other lines is the same, except for the object name.

I cant remove br.hao123.com from my user in Google Chrome.

Has my computer been infected?

I received an email supposedly from myself stating that the individual had hijacked my email account and provided my email account password as proof. Obviously they wanted cash.I went onto my ISP website and changed my email password and checked nothing was being forwarded. When I logged out I was n...

detected object: HEUR:Trojan.PDF.Badur.gena, Download denied, HxTsr.exe

Security cloud detecting HEUR:Trojan.PDF.Badur.gena: Event: Download deniedUser: DESKTOP-xxxx\userUser type: Active userApplication name: HxTsr.exeApplication path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.11629.20316.0_x64__8wekyb3d8bbweComponent: Web Anti-VirusResult...

Kapersky Anti Ransomware Tool For Home will not install in Windows 10

It is the free version 5.0. I get “sorry something went wrong. Please contact technical support.” This is my only option for Technical Support. Please advise.

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Расширенная защита

Kaspersky Internet Security

Быстрое и гибкое защитное решение, которое оберегает ваши данные, не замедляя работу устройств.

Купить Продлить

Максимальная защита

Kaspersky Total Security

Купить Продлить

Kaspersky Small Office Security

Несколько уровней защиты в составе единого, простого в использовании и эффективного решения

Купить Продлить

Kaspersky Security Cloud

Купить

Kaspersky Password Manager

Ваши пароли, документы и данные: всегда в безопасности, всегда под рукой

Купить

Премиум версия

Kaspersky Safe Kids

Ваш незаменимый помощник в защите детей в интернете и реальном мире

Купить

Kaspersky Secure Connection

Простое решение для защиты конфиденциальности и безопасности ценных данных

Купить

Advanced Suite

Kaspersky Internet Security

Fast, flexible security that safeguards your data & privacy without getting in your way.

Buy Renew

Premium Suite

Kaspersky Total Security

Multi-device protection with added parental controls, password management & VPN.

Buy Renew

Kaspersky Small Office Security

Effortless and reliable protection for your entire business.

Buy Renew

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Buy

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An app designed to help you protect your kids online and in the real world.

Buy

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