Personalized Commerce Experiences
Meeting the demands of today’s customers, requires personalized, predictive and unified commerce experiences
Loyalty in today’s world starts with personalized shopping experiences that deliver the right product, through the right channel, with the speed and convenience that consumers expect. From click-to-collect/deliver, get real-time visibility and actionable insights to source, promise, and fulfill orders all while delivering a personalized shopping experience to your end consumers. In a world of constantly changing paradigms, gain a competitive edge with unified omni-channel experiences.
Benefits
Personalized Commerce Experiences
Enable customers to locate and reserve products for purchase with a single view of inventory availability, at a location and enterprise level.
Deliver the right product, at the right time, through the right channel with the speed and convenience at the heart of the engagement.
Optimize the cost to fulfill based on location, cost of merchandise, product selection, profitability, transportation and supply chain costs.
Deliver personalized experiences from the start of the shopping journey based on customer preferences.
Provide businesses with a single source of truth for all order transactions and deliver visibility at each step of the order lifecycle to ensure order and fulfillment accuracy.
Leverage actionable dashboards and intuitive workflows to efficiently execute store fulfillment orders (curbside pick-up, buy online pickup-in-store (BOPIS), ship from/to store, and same day delivery/last mile) with operational excellence to meet customer expectations.
Actionable insights from unsupervised learning algorithms help optimize the promising and fulfillment process.