Support » Plugin: The Events Calendar » Support/Renewal Failed

Support/Renewal Failed

  • Resolved peaksmedia

    (@peaksmedia)


    3 months, 3 weeks ago

    I have received three emails stating my renewal has failed. I have sent 3 emails to support regarding this issue … I have not received an answer to the problem.

    I have two clients using this software – both have the pro version. I do not know which client this renewal refers to.

    Would be great if you could please answer the email as I can’t contact support without logging into your system.

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  • Ali Darwich

    (@tokyobiyori)

    SUPER-O EL MOPO

    3 months, 3 weeks ago

    Hello Cathy,

    Thanks for your message. This platform is reserved for customers of The Events Calendar, so I’ll mark this as “Resolved” since you’re a paying customer. That being said, I’ve located your ticket in our platform and I’ll follow up with you there.

    Thanks for your patience!

Viewing 1 replies (of 1 total)
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