Content Management Systems (CMS)

Content Management Systems (CMS) Overview

A content management system (CMS) is used to manage and deploy website content. With a content management system, users can create, edit, and delete content from a site. Typically CMS software offers an interface that does not require HTML skills or other technical knowledge. Content managers and authors can make changes without the help of a developer. However, customizing the layout and site experience may still require some coding.

Users can rely on CMS software to run any of these types of sites:

  • Blogs

  • News sites

  • Ecommerce sites

  • Corporate websites

  • Intranets


Blogging platforms are essentially very basic, simple content management systems. More complex tools allow users to manage more structured content across a larger number of pages. These content management systems also offer more integrations and allow users to configure rules for personalization based on visitor site activity or demographic information. The most advanced CMS software options are called digital experience management platforms.

Top Rated Content Management Products

TrustRadius Top Rated for 2021

These products won a Top Rated award for having excellent customer satisfaction ratings. The list is based purely on reviews; there is no paid placement, and analyst opinions do not influence the rankings. Read more about the Top Rated criteria.

Content Management Systems (CMS) TrustMap

TrustMaps are two-dimensional charts that compare products based on trScore and research frequency by prospective buyers. Products must have 10 or more ratings to appear on this TrustMap.

Content Management Products

(1-25 of 140) Sorted by Most Reviews

The list of products below is based purely on reviews (sorted from most to least). There is no paid placement and analyst opinions do not influence their rankings. Here is our Promise to Buyers to ensure information on our site is reliable, useful, and worthy of your trust.
Microsoft SharePoint

SharePoint

Customer Verified
Top Rated

Microsoft's SharePoint is an Intranet solution that enables users to share and manage content, knowledge, and applications to empower teamwork, quickly find information, and collaborate across the organization.

Progress Sitefinity

Progress Sitefinity is a content management and customer analytics platform. It supports content management, tailored marketing, multi-channel management, and ecommerce sites.

Key Features

  • Role-based user permissions (164)
    90%
    9.0
  • Page templates (165)
    90%
    9.0
  • Admin section (169)
    85%
    8.5
WordPress

WordPress

Customer Verified
Top Rated

Wordpress is an open-source publishing platform popular with bloggers, and a content management system, known for its simplicity and modifiability. Websites may host their own blogging communities, controlling and moderating content from a single dashboard.

Key Features

  • Library of website themes (125)
    89%
    8.9
  • Mobile optimization / responsive design (124)
    86%
    8.6
  • Admin section (126)
    83%
    8.3
Wix

Wix

Customer Verified
Top Rated

Wix is a free, hosted website builder, designed to be user-friendly and customizable without requiring coding from the user. It is well-known for its eCommerce solution, which allows users to build an online store.

Key Features

  • Mobile optimization / responsive design (91)
    78%
    7.8
  • Page templates (91)
    75%
    7.5
  • Library of website themes (88)
    74%
    7.4
Magnolia

Magnolia

Customer Verified
Top Rated

Founded in 1997 with a vision to create the first truly open content management system, Magnolia is presented as the fastest way to launch digital experiences. With a mission to help clients move fast and stay flexible, and boasting users among brands like Atlassian and The New York…

Key Features

  • Role-based user permissions (79)
    95%
    9.5
  • Publishing workflow (82)
    92%
    9.2
  • Page templates (81)
    90%
    9.0
Squarespace

Squarespace

Customer Verified
Top Rated

Squarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Some Squarespace website and shop templates are industry or use case-specific, such as menu builders for restaurant sites.

Key Features

  • Page templates (85)
    89%
    8.9
  • Admin section (84)
    85%
    8.5
  • Library of website themes (83)
    82%
    8.2
Drupal

Drupal is a free, open-source content management system written in PHP that competes primarily with Joomla and Plone. The standard release of Drupal, known as Drupal core, contains basic features such as account and menu management, RSS feeds, page layout customization, and system…

Key Features

  • Page templates (67)
    81%
    8.1
  • Admin section (68)
    78%
    7.8
  • Publishing workflow (67)
    78%
    7.8
Joomla!

Joomla

Customer Verified

Joomla! is a free and open source content management system used to publish web content. Included features are page caching, RSS feeds, printable versions of pages, news flashes, blogs, polls, a search function, and support for language internationalization.

Key Features

  • Page templates (47)
    79%
    7.9
  • Availability / breadth of extensions (47)
    77%
    7.7
  • WYSIWYG editor (48)
    75%
    7.5
ExpressionEngine

ExpressionEngine is a content management system from EllisLab in 2002, a successor to pMachine Pro, a blogging system, which is written in object-oriented PHP and uses MySQL for data storage. ExpressionEngine is their flagship Content Delivery Platform.

Key Features

  • Role-based user permissions (32)
    99%
    9.9
  • Admin section (31)
    99%
    9.9
  • Code quality / cleanliness (31)
    91%
    9.1
Optimizely Content Cloud (formerly Episerver Content Cloud)

The Optimizely Content Cloud (formerly Episerver Content Cloud CMS, integrating and superseding features from the former Ektron CMS) is a web content management system and digital marketing suite. It enables editors to drag-and-drop content to quickly create new digital experiences…

Key Features

  • Role-based user permissions (35)
    84%
    8.4
  • WYSIWYG editor (35)
    74%
    7.4
  • Admin section (36)
    69%
    6.9
Concrete CMS (formerly Concrete5)

Concrete CMS

Customer Verified
Top Rated

Concrete CMS (formerly Concrete5) is a free and open source, PHP built content management system for content on the web and also for intranets. It is optimized to support the creation of online magazines and newspapers.

Key Features

  • Admin section (37)
    87%
    8.7
  • Page templates (37)
    83%
    8.3
  • WYSIWYG editor (39)
    80%
    8.0
Adobe Experience Manager

Adobe Experience Manager is a combined web content management system and digital asset management system. The combined applications of Adobe Experience Manager Sites and Adobe Experience Manager Assets is offered by the vendor as an end-to-end solution for managing and delivering…

Key Features

  • Page templates (37)
    72%
    7.2
  • Role-based user permissions (37)
    71%
    7.1
  • Bulk management (36)
    67%
    6.7
Cascade Server

Cascade Server is a content management system from Hannon Hill. It is designed for decentralized web teams amd can be installed or hosted by Hannon Hill in the cloud. It includes access to a web marketing tool to allow content contributors to promote, measure, and optimize their…

Key Features

  • Role-based user permissions (19)
    80%
    8.0
  • Admin section (19)
    80%
    8.0
  • WYSIWYG editor (19)
    61%
    6.1
Weebly

Weebly, now from Square, is a basic content management system with blogging and eCommerce features. It can be utilized for building standard websites or specialized webpages for online stores.

Key Features

  • Mobile optimization / responsive design (40)
    93%
    9.3
  • Page templates (41)
    42%
    4.2
  • Library of website themes (41)
    42%
    4.2
Salesforce CMS

Salesforce CMS

Customer Verified
Top Rated

Salesforce CMS is a hybrid CMS allowing users to author content once and deliver it anywhere, in or out of Salesforce. In CMS Workspaces, users create content, define content access, and define channels so they can share content and limit access to appropriate contributors. For an…

Key Features

  • Role-based user permissions (32)
    84%
    8.4
  • API (31)
    79%
    7.9
  • Code quality / cleanliness (27)
    74%
    7.4
Acquia Digital Experience Platform

The Acquia Digital Experience Platform is an "Open DXP" with its two core pillars being content and data. Built on top of one of the largest open-source content management systems, Drupal, it aims to provide the flexibility and interoperability a modern organization needs. With…

Sitecore Experience Manager

Sitecore Experience Manager is an enterprise-grade CMS competing with Oracle WebCenter, IBM Web Content Manager and Adobe. It presents a fairly wide and comprehensive swath of inbuilt features. In Sitecore WCM editing takes place from within the page with its inline editor, allowing…

Key Features

  • Role-based user permissions (19)
    88%
    8.8
  • Code quality / cleanliness (18)
    86%
    8.6
  • WYSIWYG editor (19)
    77%
    7.7
Elementor

Elementor

Customer Verified
Top Rated

Elementor is a Wordpress page builder and creative toolkit from the company of the same name in Israel.

Key Features

  • WYSIWYG editor (24)
    88%
    8.8
  • Page templates (26)
    80%
    8.0
  • Mobile optimization / responsive design (26)
    80%
    8.0
Crownpeak DXM

Crownpeak DXM

Customer Verified
Top Rated

CrownPeak is one of the best-known providers of an Enterprise-level CMS delivered via the cloud. It is used by many large agencies as well as companies in the financial services, healthcare, manufacturing and non-profit sectors.

Key Features

  • Publishing workflow (21)
    77%
    7.7
  • WYSIWYG editor (20)
    73%
    7.3
  • Page templates (21)
    72%
    7.2
Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst is an all-in-one cloud-hosted system for building and managing web content and online stores. It has a built-in CRM framework in addition to sales, service, and marketing features including eCommerce and Email Marketing tools. It is scheduled to be shutdown…

Key Features

  • Dynamic content (15)
    90%
    9.0
  • Dashboards (15)
    80%
    8.0
  • Email deliverability reporting (15)
    79%
    7.9
SDL Tridion

SDL Tridion aims to connect people, processes, and information through a complete portfolio of collaborative Content Management, Knowledge Management and Headless delivery technologies. Combine with Accelerators for fast time-to-value and SDL Translation Management solutions for…

WebWave

WebWave

Customer Verified

WebWave — a unique alternative for agencies and freelancers for creating custom websites for clients with the support of CMS. Using CMS with no sacrifices WebWave is a CMS platform that gives a designer precision up to 1 px in every single detail just like in more sophisticated…

Key Features

  • WYSIWYG editor (17)
    93%
    9.3
  • Admin section (17)
    88%
    8.8
  • Page templates (17)
    81%
    8.1
Jahia Digital Experience Platform

Jahia is a Java-based enterprise content management system. It features an integrated user portal, web publishing and content management, document management, collaboration, and multi-channel publishing.

Evoq Content

Evoq Content is a content management system within the Evoq business suite. Evoq Content is extensible with many modules that add caching, advanced content approval workflow, granular permissions, document management, mobile accessibility of content, web farm support, and an ecommerce…

Plone

Plone is a free and open source content management system built on top of the Zope application server. Plone can be used for any kind of website, including blogs, internet sites, webshops, and internal websites.

Learn More About Content Management Systems (CMS)

What is a Content Management System?

A content management system (CMS) is used to manage and deploy website content. With a content management system, users can create, edit, and delete content from a site. Typically CMS software offers an interface that does not require HTML skills or other technical knowledge. Content managers and authors can make changes without the help of a developer. However, customizing the layout and site experience may still require some coding.

Users can rely on CMS software to run any of these types of sites:

  • Blogs

  • News sites

  • Ecommerce sites

  • Corporate websites

  • Intranets


Blogging platforms are essentially very basic, simple content management systems. More complex tools allow users to manage more structured content across a larger number of pages. These content management systems also offer more integrations and allow users to configure rules for personalization based on visitor site activity or demographic information. The most advanced CMS software options are called digital experience management platforms.

CMS Features & Capabilities

The core purpose of CMS software is to simplify content processes for non-technical people. Users can focus on creating, organizing, and delivering content instead of wrestling with code.

The most common features and capabilities of a good content management system include:


  • WYSIWYG (what-you-see-is-what-you-get) editor

  • Page templates

  • Library of website themes

  • Content versioning and archiving

  • Mobile optimization & responsive design

  • Publishing workflow

  • Form generation

  • Content scheduling

  • Asset management (images, articles, etc.)

  • Page caching (or other features to speed delivery of content to the site)

  • SEO support

  • Tools to tag content and create a taxonomy

  • Browser compatibility

  • Bulk management

  • E-commerce functionality (i.e., catalog, shopping cart, payment processing)

  • Community management (i.e., commenting, profiles)

  • Localization / regionalization with multi-lingual content

  • Other personalization options

  • User roles and permissions

  • API

  • Analytics tools

  • Import/export content

Pricing Information

Content management systems are usually priced based on a few factors. These include the number of users, volume of content, range of features, and whether it’s a subscription service or a lifetime license.

There are some free content management systems that are open source. (However, these are usually less user-friendly for authors. Open source content management systems will likely require more HTML skills to format content and help from developers to deploy/update content.)

For lower-end options, prices can start as low as $5-$10 per month per user (MS SharePoint, for example). Other options include Wix ($5/mo.) and SquareSpace ($12./mo.) Many of these content management system options include free versions either with limited features or for a limited time. Premium packages for enterprise level CMS are typically available by request.

Frequently Asked Questions

What does content management system (CMS) software do?

Content management systems (CMS) give users the tools to create, manage, and deploy website content. Common use cases for CMS platforms include running and maintaining organization intranets, blogs, news websites, corporate websites, and ecommerce websites.

What are the main features included in CMS platforms?

Most CMS platforms include basic website creation and content management features. These include: a WYSIWYG editor, web page layout templates and themes, content versioning and archiving, a publishing workflow, content scheduler/calendar, content tagging tools, and mobile optimization capabilities. More advanced CMS platforms may include more features aimed at managing content with complex structures across multiple webpages.

Can I use CMS to build an ecommerce website?

Yes, CMS products can be used to build an ecommerce website and manage site content (e.g. product catalog, product descriptions, images, etc..). If you’re planning on using your CMS to build and run an online store, here are a few must-have features:

  • WYSIWYG editor
  • Publishing tools
  • Admin controls
  • SEO marketing tools
  • Deep website customization capabilities
  • Social media & email marketing integrations
  • A/B testing capabilities
  • Analytics and reporting metrics

How much does CMS software cost?

The cost of a CMS solution typically depends on a few key factors: range of features needed, number of users, and whether the product has a one-time license fee or a recurring subscription fee. Prices for subscription-based CMS products can vary between $5/user/month and $30/user/month. Some vendors don’t include prices on their websites but will provide a quote on request.