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Kaspersky Safe Kids

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Products for Home. English Forum
Kaspersky Safe Kids

Kaspersky Safe Kids

Get help with Kaspersky Safe Kids for Windows, macOS, Android and iOS

505 Topics
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505 Topics

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Rule of youtube restriction is in KSK but my child can still access youtube link through google app link in chrome homepage

Hi,I have premium version of KSK and have a forbidden URL exclusion rule in Internet part of KSK for Youtube URL. The rule will work (restrict access) if you access Youtube by typing in the URL but my child found a loophole and can access Youtube through the Google Apps link on Chrome homepage, then...

"you've got got passed the most wide variety of activations".

I formatted my computer while it had the modern key working. Then I attempted to place the identical key and it does now no longer work. The software says "you've got got passed the most wide variety of activations". I can not use the identical key that has now no longer but received at the identic...

Make a group of apps/programs time limit.

I would like to make a group of all games on my sons computer and phone and have a total amount of time he can spend playing games of any kind on his devices. After that time is reached he can still use non game apps and programs on his devices. Individual limits on individual games is pretty pointl...

ERR_HTTP2_PROTOCOL_ERROR when browsing one particular site https://www.bradnams.com.au/

Using SafeKids in unrestricted (Parent mode). Tried using Chrome, Edge and IE. It works if I disable SafeKids. No issues on mobile with Safekids enabled. Have not found any issues with any other sites so far.

Kids Safe Search at Youtube

Hello,we use the safe search at the Internetbrowser for our 6 yoears old son.But when he is using i.e. youtube in the browser he can look videos from “Squid Game”.How can I reduse the search terms, or better the results of a search to suppress such informations?BR, Oliver

how to hack Kaspersky Safe Kids

i want to hack it its annoying me

Is it possible to block with iphone?

I just purchased this app as I read that I could set time limits and that it would block my daughters IPhone. As she is only 10 she will quite happily sit on the phone all day but it was intended so that she could stay in touch with me while I am away and for her to be allowed to roam out of sight t...

phone is locked by Kapersky Safe Kids and I am unable to access app to uninstall

When loading the Safe Kids app on child’s phone there must have been an issue. When I try to access anything on phone it takes me to the Safe Kids login, which is email (already entered and unable to edit) and password. I know the password is right because I even changed it & am using it to ac...

Product not reporting usage or blocking

o/s: Windows 10Kap version: 1005.9008(k)Both kids devices do not report any usage info. and only randomly block access to internet based on schedule. Some night they will use laptop past time schedule, some night they get blocked.If you can’t fix this, then I need to cancel the service. Too much ti...

Scheduled maintenance - How long will this take?

My child needs to do school. He has been locked out of his device; his time limit is over. How long will your lovely maintenance take? Consider doing it at 3 AM when nobody is using your product.

App usage limits not working when listening to audio books

Hello, I wanted to post a follow up on this post from NorwayDad:Did this ever get resolved? I’m thinking of subscribing to Kaspersky Safe Kids, but an important piece of functionality we need is to limit our kids audiobook time to a reasonable 2-3 hours a day. Without that, our kids have a tendenc...

unable to track device usage

I am facing issue that safe kid is unable to track device usage accurately. I am using iPhone to track window 10 desktop. As per screenshot, device is currently used but no data available. For ‘yesterday’, device was used for more than 6hours but report only show 2hrs usage. Please help.

Issues with device report and blocking site

No reports are being generated despite the device being used. Please help. Also, blocked site: https://www.getepic.com/ not being blocked.

Can KSK monitor the screen time when the device is not connected to network?

Hello, I am wondering if my kid only turns on the PC without connecting it to the WiFi or any network, would KSK still be able to continuously monitor the screen time? Thanks!

Location tracking and battery percentage left don't work on SafeKids

Hi, The location tracking and battery percentage left dont’t work i.e. I can’t see these data from my daughter’s device. The other features are also inactive from time to time. Is it depending on whether the tracked device is in use at the moment when the parent want to check these information?

Safe Kids stopped working

My son can use his devices even though the time limit has been reached (and also the pause-time, intended for learning, has started. Looks like the following bug, allegedly fixed in some version/patch “H” has reappeared?Similar issue:

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