Support » Plugin: Wordfence Security - Firewall & Malware Scan » Wordfence plugin gets hacked

  • For about a month now, I’ve noticed that Wordfence doesn’t stop as much intrusion as it used to AND I’m noticing that scan results for problems include the Wordfence plugin itself. Their own plugin gets hacked – repeatedly. That’s a problem!!

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  • Plugin Support WFAdam

    (@wfadam)

    Hello @infoprincess and thanks for your thoughts about Wordfence!

    We’d love to help solve your issues but you haven’t asked for any help and forum rules prevent us from doing so in the reviews section. If you want help please post a question in the forums and our staff there can work with you to solve the issue. I checked and can’t find a support request from you.

    Wordfence Support Forum:
    https://wordpress.org/support/plugin/wordfence/

    I would like to have a look at your site’s diagnostic to see exactly what might be happening on your site. It sounds like something might not be set up correctly or something is running outdated. The scan will often alert you of items that are not updated. This is because a lot of updates contain vital security updates.

    If you could open a thread on the forum (posted above) and provide a diagnostic (instructions below), I would like to assist you with fortifying your site’s protection.

    Can you send a diagnostic report to wftest @ wordfence . com? You can find the link to do so at the top of the Wordfence > Tools > Diagnostics page. Then click on “Send Report by Email”. Please add your forum username where indicated and respond here after you have sent it.

    NOTE: It should look as follows – Screenshot of Tools > Diagnostic > Send by Email

    Thanks again for your feedback!

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