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Queue Management Software

Compare the Top Queue Management Software of 2021

Queue Management Software Guide

What is Queue Management Software?

Queue management software lets organizations manage their waiting rooms and customer queues to streamline the appointment and waiting process. Compare the best Queue Management software currently available using the table below.

  • 1
    PatientTrak

    PatientTrak

    PatientTrak

    Focused on the healthcare enterprise, we provide patient satisfaction solutions that seamlessly integrate via HL7/API with EHRs improving staff efficiency and patient flow for arrival, queuing, engagement, healthcare delivery, social distancing, and online scheduling as well as post-visit through surveys and reputation management.
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  • 2
    TablesReady

    TablesReady

    Table's Ready, LLC

    Streamline your customer flow with our SMS-powered waitlist, reservations, and queue management app for restaurants, health care providers, and many other businesses. * Customers can add themselves to your list via an embeddable widget, web page, or SMS message. Or you can turn this off. * Online reservations/appointments, customizable for restaurants, personal services, retail, entertainment, DMVs, and more. * Easily text guests when you're ready for them. Choose from a variety of customizable automated messages, or open up a 1:1 SMS chat. * Use other software for appointments? No problem. Upload reservations or use our API, then you can still manage your customer flow and messaging within our app. * Integrates with Square POS and Weebly to easily send texts when an order is ready. *No app for you or your customers to download.
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    Starting Price: $69.95/month
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  • 3
    Autonix

    Autonix

    Autonix

    Build visitor confidence with a contactless check-in system and gain access to invaluable insights into your business. Autonix is a visitor management solution that enables businesses to view visit activity with a powerful dashboard reporting on important KPIs. Our contactless visitor check-in options via SMS, QR or unique web URL lets visitors have choice when checking in. Utilize visit data for opt-in remarketing to bolster your business. Gain insights and earn trust with an easy-to-use visitor check-in system. Giving your visitors a check-in option shows them you take their health, safety, and security seriously while at your location or event. Make qualitative business decisions with a powerful dashboard. Monitor each location/event and visualize actionable trends. Autonix is simple to use for both you and your customers and can be easily integrated into almost any existing business.
    Starting Price: Free
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  • 4
    VirtuaQ

    VirtuaQ

    Lucep

    virtual queuing system promotes social distancing by eliminating wait lines by enabling customers to queue via smartphones, track queue progress & arrive at the store closest to their turn. Features / Benefits: Benefits: - Safe distance compliance - Customers can queue from anywhere, on any device. - No shared touching areas - Fully contact-less usage for customers, staff and delivery partners. - Easy setup - No hardware or software installation, 10-min setup. - Keep customers engaged - Keep customers informed with SMS and notifications.
    Starting Price: $850
  • 5
    Pomelo Health

    Pomelo Health

    Pomelo Health

    Pomelo Health is a leader in the patient engagement and management space in North America since 2012. Pomelo’s suite of products includes an all-in-one patient engagement platform, a waiting room solution, and a vaccination solution for COVID-19 and other immunization campaigns. Key features to Pomelo’s patient engagement platform include e-booking, email and text appointment reminders, e-forms, telemedicine, broadcasts, and secure messaging. With thousands of healthcare practices in North America using its software, Pomelo is proven to improve patient satisfaction and reduce no-shows. The Pomelo Health vaccination solution is used by governments in both the US and Canada as well as some of the largest pharmacy chains including Walmart Canada.
  • 6
    TimeTrade

    TimeTrade

    TimeTrade Systems

    TimeTrade Systems is a United States software company that was founded in 1999, and offers a software title called TimeTrade. TimeTrade offers training via documentation and webinars. TimeTrade offers a free trial. TimeTrade is queue management software, and includes features such as Alerts/Notifications, appointment scheduling, automated scheduling, calendar management, class scheduling, employee scheduling, facility scheduling, group scheduling, meeting room booking, Multi-Location, online scheduling, real-time scheduling, reservations, resource scheduling, and room booking management. With regards to system requirements, TimeTrade is available as SaaS software. Costs start at $50.00/year/user. TimeTrade includes business hours support and online support. Some alternative products to TimeTrade include eTermin, Wellyx, and SuperSaaS.
    Starting Price: $50.00/year/user
  • 7
    QLess

    QLess

    QLess

    QLess specializes in queue management and appointment scheduling software. Through queue management software, customers are empowered to wait wherever they want: at home, work, or even Starbucks – instead of a crowded lobby. To begin, customers join a virtual queue online. They are given a wait time forecast and timely notifications alert customers as they move to the front of the queue. With appointment scheduling software, customers book an appointment for a future day and time. Meanwhile, you are able to accept walk-ins as schedule openings occur. As the time of the customer’s appointment approaches, QLess automatically places the customer in the virtual queue of your software. Interactive appointment scheduling software offers bi-directional communication, connecting your staff with customers. If a customer is running late, they can request more time. Likewise, your staff can notify the customer if your office is behind schedule.
    Starting Price: 500.00/month
  • 8
    Waitwhile

    Waitwhile

    Waitwhile

    Waitwhile is a smart waitlist and scheduling platform that helps 20000+ organizations bust their lines and create awesome wait experiences. Waitwhile solves all aspects of queuing - from letting guests check in online, showing wait times and keeping everyone informed via SMS and email. Plus, a powerful API to integrate with. Forever free to use for 100 guests per month.
    Starting Price: $59.00/month
  • 9
    NSrv

    NSrv

    Nandvarik Systems

    NSrv 9.0 Service is Thin-n-Robust Software for Billing of Small Service area like Clinic, Job, Watch, Tailor, Repair, Salon, Parlor, Spa, Beauty. - Features: • FOR Small Workshop, Parlor, Salon, Lab, Design. • TOTAL 72 Features (Modules, 25 Reports) • Laptop/PC/Desktop/Windows Software • Secure, Offline, Fast Transactions • Queue Management, Service, Staff • Add Orders & Generate Bills • Setup Appointments for Customers • Billing-Board for Orders & Quotes • Admin-Board for Details & Reports • Customer, Supplier, Service, Staff • Pay, Bill, Purchase, Accounting • Sale & Purchase Trends of Service/Group • Coupons, Tax Report, Balance-Sheet • Save or Print or Email; Bills & Reports • Service Software, Billing System, Provider App
    Starting Price: $60/Onetime
  • 10
    QueueRite

    QueueRite

    QueueRite

    Allow the customers more convenience while waiting for their turn, our system can send out SMS notifications as the customer's queue number is getting near. We recognize that each business is unique, so our queueing software can be configured to your specific needs. We have in-house programmers that can customize the features and functionalities of the existing QueueRite System to specifically suit the requirements of your business. The Ivant Queue Management System requires a username / password log-in as an initial security feature. The starting numbers for queuing are also randomized to further safeguard the queuing process. The QueueRite System is a browser-based application, so there is no need for software installation on the client computers. It runs on the client company’s local area network connection. QueueRite System has an Application Programming Interface (API) which provides a common ground for existing third party program of the clients to integrate seamlessly.
    Starting Price: $49 per month
  • 11
    Kareo

    Kareo

    Kareo

    Run your independent practice more efficiently with Kareo, a leading web-based practice management platform for independent practices. Kareo is built to enable the success if physician practices from 1-10 providers and medical billing companies with 1-100 providers. The platform integrate all major functions through one intuitive platform, with its Clinical, Billing, Managed Billing and Marketing modules.
    Starting Price: $75.50/month/user
  • 12
    JRNI

    JRNI

    JRNI

    JRNI is a platform for scheduling and managing personalized experiences at scale. With apps for facilitating appointments, virtual queuing, and events, plus industry-leading analytics, JRNI helps businesses offer remote and in-person experiences that increase revenue, profitability, and efficiency, build customer relationships, and improve customer satisfaction and loyalty. By scheduling and managing personalized services, JRNI’s platform helps businesses shift from selling products to offering one-of-a-kind experiences. Industry leaders like Urban Outfitters, Dunelm, Visions Credit Union and U.S. Bank all use JRNI to deliver personalized experiences at scale. Visit us at https://www.jrni.com
  • 13
    Bindo POS

    Bindo POS

    Bindo Labs

    Bindo provides solutions for the F&B, Retail, Hospitality, and other industries in today’s fast-paced and challenging business environment. With over 10,000 points of sales in 12 countries, Bindo’s solutions are helping businesses increase their revenues, profits, operational efficiency, and grow their customer base in today’s challenging world. Everything you need in order to run your business smoothly and effectively. Automatic and clever - Bindo Smart Register helps increase your sales by recommending relevant products to your customers. During checkout, special discounts and promotions will appear to generate opportunities to upsell. Bindo helps manage the supply chain from the purchase order to stock transfer processes across multiple stores. Advanced features such as ingredient tracking module improves cost control while automatic notifications on low stock ensure that you will never run out of stock.
  • 14
    Qmatic Cloud Solutions
    Qmatic Cloud Solutions is a cloud based Customer Journey Management and Queue Management software that takes care of your visitors from booking an appointment, through the arrival and check-in, to service and feedback. Basically it is a platform to improve customer experience. Here are some examples: • Better access to service with appointment booking and self check-in • Reduced wait times and improved communication • Increased employee productivity and efficiency with advanced staff planning tools • Continuous improvements thanks to data analysis and customer feedback The product is modular and can be tailored for each organization and their visitor flow. Possibilities are for example online appointment booking, self check-in, check-in at counter or by floor staff, messaging services, mobile tickets, self service solutions, serving software, display and signage, business intelligence, customer feedback and more.
  • 15
    Luma Health

    Luma Health

    Luma Health

    Luma Health’s powerful engagement engine is simple for patients and flexible for clinics and health systems. Improve access and communication at every step of the healthcare journey. Luma Health’s comprehensive patient access solution reduces no-shows, backfills cancellations, and maximizes referral conversions, all with zero staff effort. Actionable Reminders allow patients to confirm, reschedule, or cancel appointments in their preferred language, directly from a text, phone call, or email. Text messaging means no patient portals, mobile apps, or complex logins—just simple, HIPAA-compliant communication on the devices patients use every day. From mobile patient intake to collecting feedback after each visit, Luma Health streamlines the process of helping patients achieve their health goals. Our simple, intuitive platform is flexible enough to meet all of your patient access and communication needs—from patient scheduling to patient communication and everything in between.
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    piLOBI

    piLOBI

    Paraminfo

    piLOBI is a one-stop visitor management system for your workplace reception management. Visitor check-ins using paper logbooks are a thing of the past. piLOBI is an intelligent solution and a regular step up from the traditional lobby management system. Monitoring and maintaining a massive flow of visitors at a time can prove to be a daunting task for security guards. Modernize your reception with all new piLOBI digital visitor management software. The digital reception system helps companies manage the large flow of visitors quickly and efficiently. With automated self check-ins, visitors can themselves enter the details, thereby eliminating the need to have a receptionist. With piLOBI, there are no more waiting times, standing in long queues, and accounts for a hassle-free visitor access management system. With piLOBI visitor management solutions, businesses are ensured of greater accountability. piLOBi helps streamline your front desk and minimizes the workload of the reception.
    Starting Price: $9.99/month
  • 17
    Q Waits Business

    Q Waits Business

    Boolean Array

    Our solutions are 100% app based. This means, you can use the business app to manage lineups while your customers use their phone to check-in to your business. Open/Close queue - Let customers check-in only when you are open. Close queue temporarily but still service to already checked-in customers, without impacting their sequence. Give flexibility to your customers to check in multiple ways. In addition to app check-in, allow users to check in by sending a TEXT (SMS) to a pre-registered number. Your customers are always updated with their position in the queue and with approximate wait times. Additional notifications sent when it is their turn for your service. Manage more one than one kiosk using the same app. Redirect customers to different kiosks based on their needs. Optimize queue flow and provide service in parallel. Get to know your customers before they arrive. Define service categories and get information at the time of remote check-in.
    Starting Price: $37.99 per month
  • 18
    Qwaiting

    Qwaiting

    Qwaiting

    Qwaiting is a leading enterprise software for customer queue management system that enables businesses to systematize and prioritize the procedure for their customers as they line up and wait for their turn to be served. This software seamlessly unifies waiting lines for walk-in customers, a variation of the waiting line, and effectively manage customer’s flow management needs. Due to flexibility, empty waiting room, easy call-up system, request assistance, streamline workflow, and optimized operations solutions, Qwaiting has become the leading brand in the industry to boost efficiencies, elevate the customer waiting experience, grow business and transforming the way businesses manage their waiting queues. Qwaiting is a feature-rich and compelling Customer Queue Management software. Use this software on your PC, Laptop, and mobile devices and improve your customer service today itself.
    Starting Price: $199 per location per month
  • 19
    Skiplino

    Skiplino

    Skiplino

    Skiplino is more than just a Queue Management System that allows businesses to manage customer queues smartly and swiftly. Our plan supports social distancing, eliminates touch surfaces, and combats the spread of COVID-19 by allowing customers to book appointments remotely from their mobile device. Keep your waiting areas clear and customers happy by reducing wait times. Manage your agents with real-time metrics and get to know your customers with forms & feedback. Skiplino is a queue management system that allows businesses to handle customer queues smartly and speedily. Skiplino is an intelligent and cloud-based system that can monitor data related to queues in real time, and collect customer feedback. Our cloud based software can then assess this data to speed up the performance of your agents and services. Skiplino Queue Management System records your imminent customer’s and the services they intend to use.
    Starting Price: $99 per location per month
  • 20
    TotalQueue

    TotalQueue

    TotalQueue

    Improve your level of customer service and organize their waiting experience. Our TotalQueue Software allows you to set up a Customer Queue Management process quickly and can be easily configured to your business needs! Our no risk policy allows you to download our fully functional software for free, then proceed to purchase only when the system is fully functional and you are fully satisfied. Our easy to install software will allow you to set up the queue system software in a matter of a few hours! Get a quick overview on how the TotalQueue software works via our online demo! See the main differences between our software versions and decide which one best fits your needs. Get an overview of the different components of the TotalQueue Customer Management System. Each part of the software system has it's own specific function.
    Starting Price: $195 one time payment
  • 21
    Queueme

    Queueme

    Queueme Technologies

    Queues are interesting. While it can be heartening to see people lining up in long queues for your services or products, it may also make people disappointed by the slightest of chaos and the long and unpredictable wait times. What if you get empowered to measure and control the flow at your business and reduce the chaos? How would it be if you could see a centralized dashboard with alerts and real time statistics of your entire business's flow? If you have been using old-fashioned methods such as physical management and sign-in sheets to control queues, then it is high time you update to a queue management software. Modern queue management software like that of Queueme's can be customized as per the nature and requirements of the business. Moreover, by using a cloud based software the stakeholders would have access to organization-wide data and analytics at their fingretips, which may open newer possibilities for deploying data science at your organizaiton.
    Starting Price: $57 per month
  • 22
    Experity Patient Engagement
    Simple and convenient, our patient engagement solutions let patients connect to your clinic from online patient registration to post-visit feedback. They’re more satisfied. You’re more efficient. Our patient engagement platform helps you keep wait times down, reduce front desk effort, and boost customer satisfaction and loyalty. Patients can not only reserve their space in line, online, but complete the full registration process before even arriving in clinic—no paper required.
    Starting Price: $350.00 per month
  • 23
    Phreesia

    Phreesia

    Phreesia

    Patient intake software. Digital tools to help your healthcare organization succeed in a changing landscape and deliver the modern, convenient experience your patients expect. Phreesia’s automated patient intake platform engages patients in their care and gives you the capacity to do more of what matters in your organization. Healthcare organizations are successfully using Phreesia’s Intake for Telehealth solution to gather important patient information for each telehealth visit, at scale. Phreesia’s automated patient intake platform supports your organization’s digital front door strategy, engaging your patients at every step in their healthcare journey, during in-person and telehealth visits, through our native applications or our library of APIs. Create a custom patient intake management solution that engages patients in their care and gives you the capacity to do more of what matters to your organization.
  • 24
    Wavetec Queue Management
    Decrease customer wait times, improve waiting line management, and increase revenues with Wavetec’s enterprise Queue Management Solutions. Wavetec’s customer experience solutions are based on the Wavesphere Philosophy – ORGANIZE, ENGAGE & MEASURE waiting times and statistics from disconnected service areas to enhance customer experience at key touch points. Excessive queuing and waiting are among the leading causes of consumer dissatisfaction in banks, retail stores, hospitals and government institutions & Wavetec’s queuing systems solve that problem. Wavetec is one of the largest global manufacturers and suppliers of queue management systems. We have over 27 years of experience in helping organizations improve their customer flow, manage queues with virtual and linear queuing solutions, queue displays, appointment bookings, queuing apps, and visitor flow monitoring software.
  • 25
    eQueue

    eQueue

    Shrivra

    Shrivra is a software business formed in 2014 in Singapore that publishes a software suite called eQueue. eQueue includes training via documentation, live online, webinars, and in person sessions. The eQueue product is SaaS software. eQueue offers a free trial. eQueue includes business hours, 24/7 live, and online support. eQueue is queue management software, and includes features such as Pre-Registration, registration management, self check-in, visitor tracking, and watch list. Product pricing starts at $399.00/year. Alternative competitor software options to eQueue include Queaxis, JRNI, and piLOBI.
    Starting Price: $399.00/year
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