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VoIP Monitoring Software

Compare the Top VoIP Monitoring Software of 2021

VoIP Monitoring Software Guide

What is VoIP Monitoring Software?

VoIP monitoring software provides the tools to track, monitor, manage and report voice and data transmissions over the Internet in order to solve potential issues. Compare the best VoIP Monitoring software currently available using the table below.

  • 1
    Obkio

    Obkio

    Obkio

    Network Performance Monitoring Made Easy. Obkio is a simple Network Monitoring and Troubleshooting SaaS solution that allows users to continuously monitor the health of their network and core business applications to improve the end-user experience. The innovative software application identifies the causes of intermittent network, VoIP, video, and applications slowdown in seconds and collect information to quickly troubleshoot problems before they affect your end-users. Deploy network monitoring Agents at strategic locations in a company's offices or network destinations such as data sites, remote sites, external client sites, or public or private clouds to continuously monitor performance using synthetic traffic exchanged every 500ms. Obkio's Agents give you a 360-degree overview of your network by measuring the network metrics like matter most (jitter, latency, packet loss, VoIP quality), and alerting you of any performance degradation.
    Starting Price: $29 per month
  • 2
    Site24x7

    Site24x7

    ManageEngine

    Site24x7 offers unified cloud monitoring for DevOps and IT operations within small to large organizations. The solution monitors the experience of real users accessing websites and applications from desktop and mobile devices. In-depth monitoring capabilities enable DevOps teams to monitor and troubleshoot applications, servers and network infrastructure, including private and public clouds. End-user experience monitoring is done from more than 100 locations across the world and various wireless carriers.
    Starting Price: $9.00/month
  • 3
    PRTG Network Monitor
    PRTG Network Monitor is an all-inclusive monitoring software solution developed by Paessler. Equipped with an easy-to-use, intuitive interface with a cutting-edge monitoring engine, PRTG Network Monitor optimizes connections and workloads as well as reduces operational costs by avoiding outages while saving time and controlling service level agreements (SLAs). The solution is packed specialized monitoring features that include flexible alerting, cluster failover solution, distributed monitoring, in-depth reporting, maps and dashboards, and more.
    Starting Price: € 1300.00/one-time
  • 4
    Boro

    Boro

    Elecard

    Video quality control tool. Software solution for UDP, RTP, HTTP and HLS streams quality control and measurement of QoS and QoE parameters in all segments of distributed networks. Probes operating 24/7. You have total control over the network. Less than 30 minutes to begin monitoring your streams. Save on specific equipment, reduction of network maintenance expenses. Friendly data layout and all the advantages of web interface. Stable customer base thank to continuous quality control and quick fixation of detected violations. Available as a cloud service or stand-alone solution for local networks. Elecard Boro software probes monitor packet loss, video freeze, SCTE35 labels for UDP/HLS/DASH/RTP/HTTP. The solution provides fast and cost-effective monitoring of content delivery networks and ensures localization of the most common violations.
    Starting Price: $200 per month
  • 5
    Observe.AI

    Observe.AI

    Observe.AI

    Observe.AI powers end-to-end quality management with the most accurate speech analytics for Contact Centers. With its Voice AI Platform, support teams analyze 100% of voice calls for quality and compliance, automate agent evaluations, and improve coaching. Analyze Calls for 100% compliance and call quality monitoring, so you'll never miss an opportunity or risk. Evaluate Agents with automated agent evaluations, and build trust with accurate data while fixing broken processes. Coach Teams with targeted coaching, know what training programs drive change, and replicate what top supervisors and trainers do best.
  • 6
    VoIP Spear

    VoIP Spear

    Toepoke Software

    VoIP Spear is a monitoring service. We track your voice quality and alert you when there's a problem. Be the first to know when your call quality is poor. Call quality problems always seem to occur at the worst times. It's frustrating to ask "can you hear me?" or "can you say that again?" over and over. Call quality issues are intermittent, meaning that it's often the case they're no longer occurring by the time tech support gets involved. VoIP Spear monitors your VoIP quality all day, every day. Even when you're sleeping, VoIP Spear is there for you. VoIP Spear provides you a numerical score for your voice quality ranging from bad (1) to perfect (5). This is called MOS, Mean Opinion Score, and it's an industry standard for measuring voice quality. VoIP Spear has servers in more than 15 major cities all over the world so you can test your VoIP most effectively. Our servers are located in North America, South America, Europe, and the Asia/Pacific region.
    Starting Price: $10 per month
  • 7
    Dotcom-Monitor

    Dotcom-Monitor

    Dotcom-Monitor

    Website monitoring and performance testing solutions. Combined with powerful monitoring features such as real-time dashboards and performance reporting options, and nearly 30 global monitoring network locations, you can quickly identify where performance issues are occurring. Quickly and easily record custom scripts to monitor interactive websites and web application elements and user scenarios with the EveryStep Web Recorder. Dotcom-Monitor makes it easy to ensure performance, functionality, and uptime of the most complex websites, web applications, and web services.
    Starting Price: $19.99/month
  • 8
    VoIP Detective

    VoIP Detective

    VoIP Detective

    VoIP Detective is the easiest to use Cisco Call Manager reporting solution available. Offering a free as well as a paid version, VoIP Detective will allow you to view calls to and from extensions on your CUCM cluster, as well as perform detailed troubleshooting. If you would like an easy to use interface to provide call information across your Cisco Call Manager, you owe it to yourself to try out VoIP Detective. Both VoIP Detective free and Pro are quickly deployed as a virtual machine - you can up up and running in 30 minutes.
    Starting Price: $0
  • 9
    Empirix

    Empirix

    Empirix

    Empirix is a global solution provider of service assurance automation that protects brand quality by offering cloud-native, open, and flexible, by design best in class test automation and network visibility software. Service providers, enterprises and equipment manufacturers all over the world recognize Empirix as the best – the most thorough and reliable – vendor of IP communications service quality in the market, and they readily accepted Empirix results as a credible standard for resolving inter-vendor problems.
    Starting Price: $30/Month Transactions
  • 10
    Call Record Analyzer

    Call Record Analyzer

    Intelligent Visibility

    Need to generate meaningful visual reports from your Cisco UC environment? CRA can help. CRA is a powerful cloud based, easy to use, modern web call detail reporting analytics platform for Cisco® Unified Communications Environments. Provides deep Insight into your UC environment you haven't had before. Quickly understand important calling patterns in your UC environment. Enables you to easily run customizable reports for all department types. Troubleshoot voice and video QOS issues on a per call basis.
    Starting Price: $415 per month
  • 11
    SolarWinds VNQM

    SolarWinds VNQM

    SolarWinds

    VoIP monitoring software designed for deep critical call QoS metrics and WAN performance insights. With SolarWinds® VoIP & Network Quality Manager (VNQM), you can monitor VoIP performance by analyzing Call Detail Records generated by Cisco CallManager and Avaya Communication Manager, helping you proactively identify and eliminate distortion, latency, and noise. VNQM helps you easily analyze call detail records (CDR) from Cisco and Avaya Communication Managers for metrics such as network jitter and latency and avoid packet delays in VoIP calls. Take advantage of a range of powerful capabilities in SolarWinds VNQM, such as: monitoring VoIP call quality of service (QoS) metrics including jitter, latency, packet loss, and MOS; monitoring site-to-site WAN performance using Cisco IP SLA technology; and correlating call issues with WAN performance for advanced troubleshooting.
  • 12
    Cyara

    Cyara

    Cyara

    The award-winning Cyara CX Assurance Platform helps companies accelerate customer experience development, increase quality across all digital and voice channels, and assure customer journeys end-to-end. The Cyara Platform supports the entire software development lifecycle for customer experience, from design to functional and regression testing, user acceptance testing, load testing and production monitoring. We test from the customer’s perspective, ensuring that you identify issues that impact the customer’s experience from across the complex set of technology used to deliver that experience.
  • 13
    Wireshark

    Wireshark

    Wireshark

    Wireshark is the world’s foremost and widely-used network protocol analyzer. It lets you see what’s happening on your network at a microscopic level and is the de facto (and often de jure) standard across many commercial and non-profit enterprises, government agencies, and educational institutions. Wireshark development thrives thanks to the volunteer contributions of networking experts around the globe and is the continuation of a project started by Gerald Combs in 1998.
  • 14
    Riverbed SteelCentral UCExpert

    Riverbed SteelCentral UCExpert

    Riverbed Technology

    SteelCentral™ UCExpert manages Cisco, Microsoft Skype for Business, and Avaya unified communications environments. It collects data from application servers, devices, and end-user experience reports to provide global visibility into the usage and performance of your communication system. SteelCentral UCExpert offers a multi-vendor, multi-tenant user interface that supports these vendors with a common dashboards and troubleshooting workflows to drastically simplify your management costs and enable support and operational teams to quickly and effectively resolve performance and availability problems. SteelCentral UCExpert has a multi-tenant dashboard that lets us see what’s happening to call quality and usage on one dashboard. In this case, we decided to explore just Skype for Business experience.
  • 15
    Colasoft Capsa

    Colasoft Capsa

    Colasoft

    Capsa, a portable network performance analysis and diagnostics tool, provides tremendously powerful and comprehensive packet capture and analysis solution with an easy to use interface allowing both veteran and novice users the ability to protect and monitor networks in a critical business environment. Capsa aids in keeping you assessed of threats that may cause significant business outage. Capsa is a portable network analyzer application for both LANs and WLANs which performs real-time packet capturing capability, 24x7 network monitoring, advanced protocol analysis, in-depth packet decoding, and automatic expert diagnosis. Capsa's comprehensive high-level window view of entire network, gives quick insight to network administrators or network engineers allowing them to rapidly pinpoint and resolve application problems. With the most user-friendly interface and the most powerful data packet capture and analysis engine in the industry, Capsa is a necessary tool for network monitoring.
  • 16
    ThousandEyes

    ThousandEyes

    ThousandEyes

    ThousandEyes is a software company based in the United States that was founded in 2010 and offers a software product called ThousandEyes. ThousandEyes offers training via documentation, live online, webinars, and in person sessions. ThousandEyes is digital experience monitoring software, and includes features such as bandwidth monitoring, baseline manager, diagnostic tools, internet usage monitoring, real time analytics, server monitoring, SLA monitoring, uptime monitoring, and web traffic reporting. ThousandEyes offers business hours support and online support. ThousandEyes offers a free version and free trial. ThousandEyes is available as SaaS software. Some alternative products to ThousandEyes include Dotcom-Monitor, Atera, and ConnectWise Automate.
  • 17
    PathSolutions TotalView
    PathSolutions TotalView network troubleshooting software bridges the gap between NETWORK MONITORING and RESOLUTION telling you WHEN, WHERE and WHY network errors occur. (3‑minute video). PathSolutions TotalView continuously tracks the performance of your entire network, 24/7, 365 days a year. Save hours analyzing and debugging when troubleshooting your network by discovering the root-cause of errors the first time they occur, and get actionable advice in plain English. Every device and interface on your network is automatically analyzed for performance, errors, QoS, and configuration with 19 error counters on each interface. Know when, where, and why any packet is lost, buffered, or mis-handled in your environment. Never be left guessing again. Rapidly identify who is using your bandwidth with our license-unlimited NetFlow Analyzer. Make sure critical resources are used appropriately and never lose visibility due to a license limitation.
  • 18
    ExtraHop

    ExtraHop

    ExtraHop Networks

    Fight advanced threats with a covert defense. ExtraHop eliminates blindspots and detects threats that other tools miss. ExtraHop gives you the perspective you need to understand your hybrid attack surface from the inside out. Our industry-leading network detection and response platform is purpose-built to help you rise above the noise of alerts, silos, and runaway technology so you can secure your future in the cloud.
  • 19
    IBM Tivoli
    Founded in 1911, IBM is a software organization based in the United States that offers a piece of software called IBM Tivoli. IBM Tivoli features training via documentation, live online, and webinars. The IBM Tivoli software suite is SaaS software. IBM Tivoli offers business hours, 24/7 live, and online support. IBM Tivoli is network monitoring software, and includes features such as alerts / notifications, data backup / recovery, policy-based automation, remote monitoring, reporting / analytics, server monitoring, and service configuration management. Some competitor software products to IBM Tivoli include Dotcom-Monitor, ThousandEyes, and Site24x7.
  • 20
    SQmediator

    SQmediator

    Telchemy

    Monitor and troubleshoot end-to-end performance of VoIP, video and data services in real time. From enterprise headquarters to branch offices, from the network core to customer premises and mobile users, SQmediator provides a global view of service performance for every voice call, video session and data session.
  • 21
    StreamGroomer

    StreamGroomer

    Streamcore

    StreamGroomers monitor and regulate the traffic across Wide Area Networks (WAN). StreamGroomers integrate transparently, regardless of network architecture, between the LAN and WAN access router and are administered via an out-of-band management network. Continuous service is ensured using high-availability architectures. StreamGroomers analyze network traffic at wire speed, collecting comprehensive measurements and packet data at distributed points in your network. Indicators are calculated from this data in real-time to show current network performance. This data is aggregated and sent to a central repository with minimal network overhead, enabling fast drill down analysis and troubleshooting as well as providing detailed records for forensics. The StreamGroomer’s Deep Packet Inspection analyzes Layer 2-7 packet data to identify applications and user sessions against a predefined catalog of 400+ services.
  • 22
    NETSCOUT nGeniusONE
    Real-time Visibility & Analysis for Transforming Network, Application, and UC Environments. nGeniusONE assures performance of the cloud, virtual, co-lo, and on-site data center platforms running today's government, healthcare, and business services. nGeniusONE assures remote user experience by monitoring capacity and performance of VPN, VDI, UC, and healthcare delivery services.
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