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The Customer Centered Design (CCD) Community is an online resource designed to enable workforce development practitioners who are interested in studying, and/or practicing Human Centered Design. Through this dedicated Community, you have access to case studies, webinars and other CCD resources.
Customer-Centered Design (CCD) is an amazingly generative process that starts with people and ends with surprising answers tailor-made to put our customers' needs at the center of service delivery, processes and customer flow. Customer Centered Design...