The project was to install a new pool from scratch. We started in Oct with the design of the pool. Overall the design process went well. The excavation took place in December and the concrete for the walls went in in Jan. From here, the schedule completely fell apart. Despite the amount of money you will pay for the pool, you as the customer will be expected to perform a lot of the oversight of the sub contractors and you are on the hook to clean up after them. March turned into April. By late April, we had figured out that our project manager had left the pool company. Our project made slow progress but by mid May the pool pump equipment was installed. By early June the pool deck was poured and the water was put in by the end of June. Despite having a new project manager, you will not see the PM on days when big events are happening, you will be on your own to make sure the project is put in correctly and that the sub contractors clean up after themselves. It is now late August and the pool has failed county inspection three times for various different issues. Do you expect hiccups along the way on a big project like a pool - Yes and we had quite a few. After all was said and done, A&S corporate headquarters stepped in and is doing what they can to ensure the project gets finished in the manner it should of be. Will you get a pool installed - Yes. Will you have to do a lot of supervision - Yes. However, for the amount of money that you will spend and how long you will look at the final product, I find it difficult to recommend using this company.