Support » Plugin: WP Approve User » Email sent to user

  • Resolved Chuckie

    (@ajtruckle)


    As mentioned in another topic, I am using latest WordPress, BBPress and Theme my login. Also, bbp style pack.

    When the user registers they see a message saying the account needs to be approved. Great. But the message the get in email is:

    =====
    Username: Test-new-plugin

    To set your password, visit the following address:

    <https://…&gt;

    https://…/

    If you have already set your own password, you may disregard this email and use the password you have already set.
    ====

    At this point in time the above is not accurate.

    1. They set the password on the registration form. But I am willing to leave that.
    2. More importantly, it indicates they can log in and they can’t. It should be saying something like:

    “Thank you for registering. You account needs approval by a moderator. You will receive another email once your account is approved and you can then log in.”

    3. At the moment, if I log in back end and approve, the user then receives the same message again. That is confusing. How do we change the message at step 2?

    Andy

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter Chuckie

    (@ajtruckle)

    Please note that I have now gone to the Settings | Approve User section and I checked the box for Send approved email but it still sent the previous type of email and not this new overridden email. Please advise.

    Also, how come there is not a “needs to be approved” template here?

    I just need to get my email templates working for to be approved and approved.

    Thanks.

    Andy

    Thread Starter Chuckie

    (@ajtruckle)

    Update:

    Turns out the “approved” email was sent. So that is good.

    Thus the issue remaining is the email sent to when when they need to be informed that the account needs to be approved.

    Thanks for advice. Keenly await!

    Plugin Author Konstantin Obenland

    (@obenland)

    Hi!

    This is a free plugin, maintained and worked on during my spare time, which I have a diminishing amount of. That to answer “how come there is not a “needs to be approved” template here?”.

    This plugin does not aspire to be a one stop shop for all your user approval needs, working under all circumstances. There will be plugins that are incompatible because they introduce their own registration workflow, like WooCommerce, BuddyPress, and bbPress.

    The email you mention on top seems to come from bbPress, maybe you can change it on that end?

    Konstantin

    Thread Starter Chuckie

    (@ajtruckle)

    Thanks. I will investigate!

    Thread Starter Chuckie

    (@ajtruckle)

    Resolved:

    // ==============================================================
    // Switch off Theme My Login notifications because WP Approve User manages it
    add_filter( 'tml_send_new_user_notification', '__return_false' );
    add_filter( 'tml_send_new_user_admin_notification', '__return_false' );
    // ============================================================== 
Viewing 5 replies - 1 through 5 (of 5 total)
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