Support » Plugin: Jetpack - WP Security, Backup, Speed, & Growth » Jetpack statistics bug

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  • Thread Starter simplelife0530

    (@simplelife0530)

    I want to upload jpeg file about Jetpack statistics bug.
    But I don’t know usage of this forum.

    Plugin Contributor csonnek

    (@csonnek)

    Happiness Rocketeer 🚀

    @simplelife0530 – Can you let me know what site you’re having this problem? Once I have that information, I’ll be better able to help.

    If you want it to remain private, you can also contact us via this contact form and mention this thread.

    Also, you would need to upload your image to a service like Snipboard and post the link here if you need us to take a look.

    Thread Starter simplelife0530

    (@simplelife0530)

    Thanks for your corporation.

    I uploaded image file in twitter

    <a href="http://

    <p lang=”en” dir=”ltr”>This is monthly statistcs of my blog by Jetpack plugin in wordpress. But count of page views is daily's. pic.twitter.com/N4HnY0Tcqs</p>— simplelife (@simplelife) January 8, 2021

    <script async src=”https://platform.twitter.com/widgets.js&#8221; charset=”utf-8″></script>” rel=”noopener” target=”_blank”>Monthly Statistcs

    Thread Starter simplelife0530

    (@simplelife0530)

    I missed link.

    this editor is difficult to use.

    <p lang=”en” dir=”ltr”>This is monthly statistcs of my blog by Jetpack plugin in wordpress. But count of page views is daily's. pic.twitter.com/N4HnY0Tcqs</p>— simplelife (@simplelife) January 8, 2021

    <script async src=”https://platform.twitter.com/widgets.js&#8221; charset=”utf-8″></script>

    Plugin Support Dat Hoang

    (@htdat)

    Thanks for providing more info.

    This is a known issue and we’re tracking it here https://github.com/Automattic/jetpack/issues/18109

    I can’t say when it will be fixed as it’s categorized as “Low” but the more reports we get the more likely it will happen. I’ve just added your report to the list!

    As a workaround, you can see your stats on https://wordpress.com/stats/day or https://wordpress.com/stats/day/your-site.com

    Thread Starter simplelife0530

    (@simplelife0530)

    Thanks for your information.

    I am waiting for fix.

    Plugin Contributor Jen H.

    (@jenhooks)

    Hi @simplelife0530,

    Sounds good. You can subscribe to the GitHub issue my colleague Dat posted above, so you can get updates directly from there.

    I’m going to mark this thread as resolved now, but feel free to reach back out if you still need us.

    Cheers!

    No fix in 9.3 apparently? Would really like to see some traction on this. It might be “low” in terms of, it doesn’t actually break anything with your site, but this is a pretty useful feature for judging traffic.

    Nor is it just months. Weekly reporting is broken as well. Exact same situation as with months. If you categorize by week, it winds up showing daily numbers in the text display (the graph oddly enough appears accurate).

    Plugin Contributor Dan

    (@drawmyface)

    Hi @simplelife0530 and @jimgreen9

    This issue has now been fixed. Please let us know if you have any more trouble with it.

    Thanks!

    Thread Starter simplelife0530

    (@simplelife0530)

    Hi @drawmyface

    Now, I can see monthly pageviews in Jetpack.

    Thanks

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