Stef
@erania-pinnera on WordPress.org, @stef on Slack
- Member Since: February 19th, 2015
- Location: London, UK
- Website: stefaniamattana.com
- GitHub: StefMattana
- Job Title: Happiness Engineer
- Employer: Automattic
Bio
Contribution History
Stef’s badges:- Plugin Developer
- Translation Contributor
- Translation Editor
- WordCamp Organizer
- WordCamp Speaker
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Posted a reply to Related post image big, text bigger than screen, on the site WordPress.org Forums:
Hi @igettalk, Thanks for reporting this and for the screenshot, I was able to replicate…2 weeks ago
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Posted a reply to The “registration secrets” error after website migration, on the site WordPress.org Forums:
Hih @dcteamdevs, While your site is publicly accessible (which is a great place to start),…2 weeks ago
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Posted a reply to Podcast player messing with download stats?, on the site WordPress.org Forums:
Hi @rabalias, This is indeed a strange issue! The best way for us to troubleshoot…2 weeks ago
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Posted a reply to This Site Cannot Be Accessed, on the site WordPress.org Forums:
Hi @ashleykay22, YAY! I can confirm that everything does seem to be working properly now.…2 weeks ago
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Posted a reply to I can’t get Jetpack enhanced stats, on the site WordPress.org Forums:
Hey @wcvb, Nope, you won't be losing your data and function for good if you…2 weeks ago
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Posted a reply to Using Jetpack in an existing CDN site, on the site WordPress.org Forums:
Hi @itzmostafiz, It is hard to say whether the host's CDN can clash with Jetpack's…2 weeks ago
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Posted a reply to Subscription Popup, on the site WordPress.org Forums:
Hi there, @tallsam, I'm going to answer your questions one by one as follows :)…2 weeks ago
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Posted a reply to Jetpack encountered an error, on the site WordPress.org Forums:
Hi there, @uv407o9o, Thanks for reaching out! I don't speak Portuguese so I used Google…2 weeks ago
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Posted a reply to I cannot set up jetpack, on the site WordPress.org Forums:
Hi there, @ghinformed, Could you contact us via this contact form and mention this thread?…2 weeks ago
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Posted a reply to Does WordPress.com for Google Docs work anymore?, on the site WordPress.org Forums:
Hi @ldelre, I'm sorry to hear about the trouble, but thanks for reaching out. Can…2 weeks ago
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Posted a reply to Error with jetpack, on the site WordPress.org Forums:
Hello @martinrtr, Thanks for the follow-up and the further information. I did some more tests…2 weeks ago
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Posted a reply to Bad image quality with JeyPack, on the site WordPress.org Forums:
Hi @maxence1502, Can you share some examples of poor image quality on your site? If…3 weeks ago
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Posted a reply to Only One Account User Can Access Woo Commerce App, on the site WordPress.org Forums:
Hello @drewdrewchristophercom, Can you share a screenshot of what you have described, so we can…3 weeks ago
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Posted a reply to Twenty Twenty One Theme Infinite Scroll, on the site WordPress.org Forums:
Hi @syew91, I'm sorry to hear about the trouble, but thanks for reaching out. The…3 weeks ago
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Posted a reply to Timeframe for integrating Social Image Generator into Jetpack?, on the site WordPress.org Forums:
Hello @loenne! We do have something planned for Social Image Generator which is already in…3 weeks ago
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Posted a reply to Jetpack and WPForms, on the site WordPress.org Forums:
Hi there, @dso31! I carefully read your requests, and it seems like you have downloaded…4 weeks ago
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Posted a reply to Order stats not showing for today, on the site WordPress.org Forums:
Hi there, @itaybeeri! While Order stats come from WooCommerce Admin, Visitors and views very likely…4 weeks ago
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Posted a reply to Can’t set up jetpack, “An error occurred. Please try again.”, on the site WordPress.org Forums:
Hi @energystar, Thanks for sharing the screeshots. It looks like the xmlrpc file is loading…4 weeks ago
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Posted a reply to Galleries do not have captions, on the site WordPress.org Forums:
Hi @reikob, I see you're using the Classic editor, so captions should indeed appear in…4 weeks ago
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Posted a reply to Jetpack has detected an error syncing your site, on the site WordPress.org Forums:
Hi @ygourvennec, We don't see what is specifically generating the "too many redirects" error, so…4 weeks ago
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Posted a reply to ERR_HTTP2_PROTOCOL_ERROR, on the site WordPress.org Forums:
Hi there, @ariesgdim, Can you confirm that you're running the latest version of the plugins…1 month ago
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Posted a reply to Error on both sites- Intermittent, on the site WordPress.org Forums:
Hi there, @passiondove, Have you checked with your host whether there's something particular happening at…1 month ago
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Posted a reply to Unable to update Milestone (Jetpack) Date field., on the site WordPress.org Forums:
Hi there, @chavezj, Can you tell me more about the issue? Did the system return…1 month ago
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Posted a reply to When I activate the image accelerator it does not load the images on the web, on the site WordPress.org Forums:
When an image is served by Jetpack's CDN, its URL is different and will start…1 month ago
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Posted a reply to Post By Mail Shortcodes break WordPress post, on the site WordPress.org Forums:
Hi @kamisamadesudesu, I tried to replicate your issue but I was able to publish a…1 month ago
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Posted a reply to I can’t set option projects per page in newest Jetpack, on the site WordPress.org Forums:
Hi @atomas1, Thanks for your input. I looked for the settings you mentioned in my…1 month ago
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Posted a reply to Images are not loading with jetpack, on the site WordPress.org Forums:
Hi @merohan, That's great, thanks. I'm going to mark this thread as solved. If you…1 month ago
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Posted a reply to Unkonwn Error from Jetpack Debug, on the site WordPress.org Forums:
Hi @foxfireforge, Thanks a lot for the thorough updates. From what you shared, it looks…1 month ago
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Posted a reply to When I activate the image accelerator it does not load the images on the web, on the site WordPress.org Forums:
Hi there, @juanblink182, The code you added is usually used when you don't want Jetpack…1 month ago
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Posted a reply to I can’t set option projects per page in newest Jetpack, on the site WordPress.org Forums:
Hi there, @atomas1, I can see an option in the Jetpack > Writing settings that…1 month ago
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Posted a reply to This site cannot be accessed error, on the site WordPress.org Forums:
Hi there @dzire2dzine, I ran your site through debugger, and the site is currently using…1 month ago
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Posted a reply to This Site Cannot Be Accessed, on the site WordPress.org Forums:
Hi there, @golfingherald, I'm glad to hear you spoke with the folks at Bluehost who…1 month ago
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Posted a reply to post articles to twitter, on the site WordPress.org Forums:
Hi there, @mowafy2021, I'm so glad to hear you're all set again :) I'm going…1 month ago
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Posted a reply to publicize works with regular posts but not with custom post types, on the site WordPress.org Forums:
@kelvinramirez thank you for your patience! I'm going to mark this thread as solved. If…1 month ago
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Posted a reply to Unkonwn Error from Jetpack Debug, on the site WordPress.org Forums:
Hi there, @foxfireforge, Unfortunately, we can't tell you much about that as we don't have…1 month ago
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Posted a reply to Migration back to WordPress.com, on the site WordPress.org Forums:
Hi there, @susieqnz62, Normally we don't provide direct support for migrating site to WordPress.com. However,…1 month ago
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Posted a reply to post articles to twitter, on the site WordPress.org Forums:
Hi there, @mowafy2021, I see that your social media account aren't connected to Jetpack at…1 month ago
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Posted a reply to Do Jetpack Subscriptions supports Multilingual site?, on the site WordPress.org Forums:
Hi @sarkarify, I am afraid our Subscription feature doesn't support multilanguage sites the way you…1 month ago
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Posted a reply to publicize works with regular posts but not with custom post types, on the site WordPress.org Forums:
Hi @kelvinramirez, Can you take a look at the How to use Publicize with your…1 month ago
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Posted a reply to JetPack Stats History Failed to Migrate to New Site, on the site WordPress.org Forums:
That's great news, @mandy-roberson! I'm going to mark this thread as solved. If you have…1 month ago
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Posted a reply to Jetpack Stats/Subscribers Migration, on the site WordPress.org Forums:
Hi there, @viraj-sk, Could you please reconnect Jetpack to www.droidthunder.com and let me know if…1 month ago
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Posted a reply to Publicize is no longer functional, on the site WordPress.org Forums:
Hey @tgiokdi, if your issue is related to missing OG, you may want to take…1 month ago
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Posted a reply to Publicize is no longer functional, on the site WordPress.org Forums:
Hi there, @mobiflip, Can you please take a look at the How to use Publicize…1 month ago
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Posted a reply to Create new Email Templates or Email Signatures, on the site WordPress.org Forums:
Hello @marinamav, I'm going to answer your questions one by one as follows :) This…5 months ago
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Posted a reply to Create Forms that Include Custom Fields, on the site WordPress.org Forums:
Hi @lanceorndorff! If I understand your request correctly, you're having trouble setting up the custom…5 months ago
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Posted a reply to Categories in form and Multi steps form, on the site WordPress.org Forums:
Hello @annunto! Can you tell me more about what you'd like to achieve with the…5 months ago
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Posted a reply to Site Down Emails, on the site WordPress.org Forums:
Hi there, @annoyeduser, Can you share the site URLs with me, so I can fix…5 months ago
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Posted a reply to Woocommerce Checkout Got Slow after activating, on the site WordPress.org Forums:
Hello @glaveno, I'm sorry to hear about the trouble, but thanks for reaching out. To…5 months ago
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Posted a reply to Stop JetPack Alerts after discontinuation of Website, on the site WordPress.org Forums:
Hello @crunchyt, Thanks for reporting this! I disconnected the site from your account, so you…5 months ago
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Posted a reply to Jetpack & Woocommerce image deffect, on the site WordPress.org Forums:
Hi there, I'm sorry to hear about the trouble, but thanks for reaching out. I…5 months ago
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