Site crashed after update

  • Resolved nlarenas

    (@nlarenas)


    2 years, 11 months ago

    Site crashed after update with the following error:

    Fatal error: Uncaught Error: Call to undefined function ctype_digit() in /hermes/bosnaweb23a/b181/ipg.nlarenascom/wp-content/plugins/old_jetpack/vendor/automattic/jetpack-connection/legacy/class-jetpack-signature.php:217 Stack trace: #0 /hermes/bosnaweb23a/b181/ipg.nlarenascom/wp-content/plugins/old_jetpack/vendor/automattic/jetpack-connection/src/class-client.php(161): Jetpack_Signature->sign_request('##DZXU14cZA%M0&...', 1631108149, '7ppBuuEaNq', '++c6GxWr69R+0do...', 'POST', 'https://public-...', '{"package_versi...', false) #1 /hermes/bosnaweb23a/b181/ipg.nlarenascom/wp-content/plugins/old_jetpack/vendor/automattic/jetpack-connection/src/class-client.php(26): Automattic\Jetpack\Connection\Client::build_signed_request(Array, '{"package_versi...') #2 /hermes/bosnaweb23a/b181/ipg.nlarenascom/wp-content/plugins/old_jetpack/vendor/automattic/jetpack-connection/src/class-client.php(430): Automattic\Jetpack\Connection\Client::remote_request(Array, '{"package_versi...') #3 /hermes/bosnaweb23a/b181/ipg.nlarenascom/wp-content/p in /hermes/bosnaweb23a/b181/ipg.nlarenascom/wp-content/plugins/old_jetpack/vendor/automattic/jetpack-connection/legacy/class-jetpack-signature.php on line 217

    Site back up after disable the plugin.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    2 years, 11 months ago

    It seems that your server’s PHP configuration is missing the ctype extension. I would recommend that you contact your hosting provider and ask them if they can enable that extension for you. That should fix the issue!

    Thread Starter nlarenas

    (@nlarenas)

    2 years, 10 months ago

    Thank you, that worked.

Viewing 2 replies - 1 through 2 (of 2 total)
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