2 Months after submitting our “home move” order and almost 2 months since moving in to our new home, we have no phone line from BT. We’re incredibly lucky that the area is serviced by virgin cable, so we have managed to obtain alternative Internets, otherwise I dare say I would be apocalyptic with rage. As it is, I’m just on “simmer”, instead. I was actually moved to write a real letter to the company yesterday, after what was probably my fifth or sixth “update” – updates that is that don’t really update anything other than the next time that we’ll be called with an update. Pathetic.
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