I'm a new member and this was my first Big Deal purchase, but I gotta say I'm not sure the Big Deals are all that good. I paid for the Big Deal, then never heard from the contractor. Angie's List pinged me a couple weeks after the purchase to ask if I had been contacted, to which I replied "no". A month after buying the Big Deal, I decided to call this company in question in order to schedule the install this spring. I clicked the company's website in the Angie's List receipt email, which took me to a website domain registry, not the company's website. Uh oh. I googled the company, looked at the Yelp review, which states "Window Fashion Pros is permanently closed". Uh oh uh oh uh oh. I called Angie's List to inform them of this, and to ask for a refund. Angie's List gets an "A" for offering a full refund, no questions asks, no hassles. So, I'm waiting for the refund and unless there's a problem getting it from Angie's List, this review is done.