Announcing the Microsoft Cloud for Financial Services – learn more on our blog.

No Data Available

Microsoft Cloud for Financial Services

Accelerate innovation for sustainable growth.

Future-first financial services

Microsoft Cloud for Financial Services provides capabilities to manage data to deliver differentiated experiences, empower employees and combat financial crime while facilitating security, compliance and interoperability.

Deliver differentiated experiences

Designed to accelerate loyalty, growth and profitability through personalised customer interactions and financial insights.

Empower employees

Use solutions to improve productivity and workflow to boost employee experiences and strengthen customer connections.

Combat financial crime

Help identify and  respond to evolving criminal activity while helping to protect against losses.

Boost security and compliance

Help stay ahead of sophisticated attacks and on top of evolving regulatory requirements.

Overview
Guided Tour

Capabilities

Microsoft Cloud for Financial Services

Create personalised experiences

Designed to build customer loyalty through more relevant interactions – and deeper insights.

Help increase customer lifetime value and loyalty

Provide a comprehensive view of a customer’s financial situation, including behavioural and demographic data.

Streamline the loan experience from the start

Provide customers with access to loan applications and self-service tools.

Optimise your lending workflows

Help improve communication, productivity and process orchestration across your organisation while enhancing customer experiences.

Personalise and manage interactions

Tailor interactions with a financial view of customers and engage with them on their preferred channel of communication.

Stay ahead of evolving cybercrime

Help protect your organisation, customers and bottom line against fraudulent activity.

Safeguard your reputation

Help protect your data, identify bot attacks and prevent fake accounts, account takeovers and fraudulent access at account creation and login.

Help secure your merchant services arm

Designed to defend online transactions against purchase fraud by using advanced adaptive AI and increase revenue by reducing false positives.

Stay on top of regulations

Help perform detailed compliance assessments across the globe, quickly have your questions answered by experts and stay updated on regulatory changes.

Count on the security and compliance pros

Get assistance from a team of experts to support your internal and external risk, audit, compliance, cybersecurity and privacy teams.

Help organisations manage compliance regulations

Take inventory of risks, simplify implementing controls, stay current on regulations and certifications and easily report to auditors and regulators.

Ease interoperability and unify data

Help to break down data silos with an industry model and pre-built data connectors designed to accelerate insights and improve business workflows.

Help meet evolving customer needs

Support multiple banking models, including branches, individual or business customers, financial holdings and households or partnerships.

{"sites":[{"pages":[{"order":0,"position":0,"slides":[],"tiles":[],"arialabel":null,"id":"unified-customer-profile","isImage2x":false,"imageHref":"","imageAlt":"","imageHeight":0,"imageWidth":0,"itemIndex":2,"name":"Unified customer profile","videoHref":"https://www.microsoft.com/en-us/videoplayer/embed/RWxUKe","content":"<p>Provide a comprehensive view of a customer’s financial situation, including behavioural and demographic data.</p>","isLogo2x":false,"links":null,"logoHref":"","logoAlt":"","logoHeight":0,"logoWidth":0,"title":"Help increase customer lifetime value and loyalty"},{"order":0,"position":0,"slides":[],"tiles":[],"arialabel":null,"id":"customer-onboarding","isImage2x":false,"imageHref":"","imageAlt":"","imageHeight":0,"imageWidth":0,"itemIndex":3,"name":"Customer onboarding","videoHref":"https://www.microsoft.com/en-us/videoplayer/embed/RWy1Te","content":"<p>Provide customers with access to loan applications and self-service tools.</p>","isLogo2x":false,"links":null,"logoHref":"","logoAlt":"","logoHeight":0,"logoWidth":0,"title":"Streamline the loan experience from the start"},{"order":0,"position":0,"slides":[],"tiles":[],"arialabel":null,"id":"collaboration-manager","isImage2x":false,"imageHref":"","imageAlt":"","imageHeight":0,"imageWidth":0,"itemIndex":4,"name":"Collaboration manager","videoHref":"https://www.microsoft.com/en-us/videoplayer/embed/RWxBp8","content":"<p>Help improve communication, productivity and process orchestration across your organisation while enhancing customer experiences.</p>","isLogo2x":false,"links":null,"logoHref":"","logoAlt":"","logoHeight":0,"logoWidth":0,"title":"Optimise your lending workflows"},{"order":0,"position":0,"slides":[],"tiles":[],"arialabel":null,"id":"banking-customer-engagement","isImage2x":false,"imageHref":"","imageAlt":"","imageHeight":0,"imageWidth":0,"itemIndex":5,"name":"Banking customer engagement","videoHref":"https://www.microsoft.com/en-us/videoplayer/embed/RWy1Tm","content":"<p>Tailor interactions with a financial view of customers and engage with them on their preferred channel of communication.</p>","isLogo2x":false,"links":null,"logoHref":"","logoAlt":"","logoHeight":0,"logoWidth":0,"title":"Personalise and manage interactions"}],"arialabel":null,"id":"improved-customer-and-employee-experience","isImage2x":false,"imageHref":"http://img-prod-cms-rt-microsoft-com.akamaized.net/cms/api/am/imageFileData/RWLFu8?ver=0b14","imageAlt":"No Data Available","imageHeight":597,"imageWidth":1063,"itemIndex":1,"name":"Customer and employee experience","videoHref":"","content":"<p>Designed to build customer loyalty through more relevant interactions – and deeper insights.</p>","isLogo2x":false,"links":null,"logoHref":"","logoAlt":"","logoHeight":0,"logoWidth":0,"title":"Create personalised experiences"},{"pages":[{"order":0,"position":0,"slides":[],"tiles":[],"arialabel":null,"id":"account-protection","isImage2x":false,"imageHref":"http://img-prod-cms-rt-microsoft-com.akamaized.net/cms/api/am/imageFileData/RWLAh8?ver=800b","imageAlt":"No Data Available","imageHeight":730,"imageWidth":1297,"itemIndex":7,"name":"Account protection","videoHref":"","content":"<p>Help&nbsp;protect your data,&nbsp;identify bot attacks&nbsp;and prevent&nbsp;fake accounts, account takeovers and fraudulent access&nbsp;at account creation and login.</p>","isLogo2x":false,"links":null,"logoHref":"","logoAlt":"","logoHeight":0,"logoWidth":0,"title":"Safeguard your reputation"},{"order":0,"position":0,"slides":[],"tiles":[],"arialabel":null,"id":"purchase-protection","isImage2x":false,"imageHref":"http://img-prod-cms-rt-microsoft-com.akamaized.net/cms/api/am/imageFileData/RWLCUV?ver=a311","imageAlt":"No Data Available","imageHeight":730,"imageWidth":1297,"itemIndex":8,"name":"Purchase protection","videoHref":"","content":"<p>Designed to defend online transactions against purchase fraud by using advanced adaptive AI and increase revenue by reducing false positives.</p>","isLogo2x":false,"links":null,"logoHref":"","logoAlt":"","logoHeight":0,"logoWidth":0,"title":"Help secure your merchant services arm"}],"arialabel":null,"id":"improved-financial-crime-protection","isImage2x":false,"imageHref":"http://img-prod-cms-rt-microsoft-com.akamaized.net/cms/api/am/imageFileData/RWxWNr?ver=5c90","imageAlt":"A person sitting at a desk using a laptop and multiple monitors.","imageHeight":597,"imageWidth":1063,"itemIndex":6,"name":"Financial crime protection","videoHref":"","content":"<p>Help protect your organisation, customers and bottom line against fraudulent activity.</p>","isLogo2x":false,"links":null,"logoHref":"","logoAlt":"","logoHeight":0,"logoWidth":0,"title":"Stay ahead of evolving cybercrime"},{"pages":[{"order":0,"position":0,"slides":[],"tiles":[],"arialabel":null,"id":"risk-assurance-and-support","isImage2x":false,"imageHref":"http://img-prod-cms-rt-microsoft-com.akamaized.net/cms/api/am/imageFileData/RWLHSA?ver=008d","imageAlt":"No Data Available","imageHeight":597,"imageWidth":1063,"itemIndex":10,"name":"Risk assurance and support","videoHref":"","content":"<p>Get assistance from a team of experts to support your internal and external risk, audit, compliance, cybersecurity and privacy teams.</p>","isLogo2x":false,"links":null,"logoHref":"","logoAlt":"","logoHeight":0,"logoWidth":0,"title":"Count on the security and compliance pros"},{"order":0,"position":0,"slides":[],"tiles":[],"arialabel":null,"id":"regulatory-compliance-assessments","isImage2x":false,"imageHref":"","imageAlt":"","imageHeight":0,"imageWidth":0,"itemIndex":11,"name":"Regulatory compliance assessments","videoHref":"https://www.microsoft.com/en-us/videoplayer/embed/RWLN4b","content":"<p>Take inventory of risks, simplify implementing controls, stay current on regulations and certifications and easily report to auditors and regulators.</p>","isLogo2x":false,"links":null,"logoHref":"","logoAlt":"","logoHeight":0,"logoWidth":0,"title":"Help organisations manage compliance regulations"}],"arialabel":null,"id":"improved-compliance-privacy-and-security","isImage2x":true,"imageHref":"http://img-prod-cms-rt-microsoft-com.akamaized.net/cms/api/am/imageFileData/RWLN54?ver=f3ef","imageAlt":"No Data Available","imageHeight":730,"imageWidth":1029,"itemIndex":9,"name":"Compliance, privacy and security","videoHref":"","content":"<p>Help perform detailed compliance assessments across the globe, quickly have your questions answered by experts and stay updated on regulatory changes.</p>","isLogo2x":false,"links":null,"logoHref":"","logoAlt":"","logoHeight":0,"logoWidth":0,"title":"Stay on top of regulations"},{"pages":[{"order":0,"position":0,"slides":[],"tiles":[],"arialabel":null,"id":"retail-banking-model","isImage2x":false,"imageHref":"http://img-prod-cms-rt-microsoft-com.akamaized.net/cms/api/am/imageFileData/RWLSgO?ver=5cdd","imageAlt":"A person sitting in a lobby using a laptop.","imageHeight":597,"imageWidth":1063,"itemIndex":13,"name":"Retail banking model","videoHref":"","content":"<p>Support multiple banking models, including branches, individual or business customers, financial holdings and households or partnerships.</p>","isLogo2x":false,"links":null,"logoHref":"","logoAlt":"","logoHeight":0,"logoWidth":0,"title":"Help meet evolving customer needs"}],"arialabel":null,"id":"improved-banking-data-model","isImage2x":true,"imageHref":"http://img-prod-cms-rt-microsoft-com.akamaized.net/cms/api/am/imageFileData/RWLN4E?ver=acb4","imageAlt":"No Data Available","imageHeight":730,"imageWidth":1095,"itemIndex":12,"name":"Industry data model","videoHref":"","content":"<p>Help to break down data silos with an industry model and pre-built data connectors designed to accelerate insights and improve business workflows.</p>","isLogo2x":false,"links":null,"logoHref":"","logoAlt":"","logoHeight":0,"logoWidth":0,"title":"Ease interoperability and unify data"}],"itemsCount":13}

See how organisations are reimagining financial services

No Data Available

Putting customers first

Manulife uses the Azure cloud to modernise applications and better support new business models.

No Data Available

Striving to be one of the best remote banks

ABN AMRO improves its digital customer service model across all lines of business, enhancing video banking capabilities with Microsoft Teams.

No Data Available

Working productively in a digital world

Franklin Templeton builds a foundation for the investment management firm of the future with Microsoft 365.

No Data Available

Empowering a lean and effective workplace culture

Fannie Mae adapts to change, including new regulations and shifting demographics, by modernising workplace culture and the tools that support it.

No Data Available

Thriving on innovation and change

Axa adopts intelligent solutions that offer better security and collaboration – empowering employees to provide the best customer solutions.

Explore all partner apps and services for financial services

Discover valuable resources

No Data Available

Stay agile in an ever-changing landscape

Learn how financial services industry leaders are accelerating their digital plans to better serve their customers, set their employees up for success and drive sustainable growth.

The report titled Cloud Drives Digital Transformation in Financial Services.

Transform with cloud technologies

Read a report from Frost & Sullivan on how financial services organisations turn to the cloud to drive digital transformation.

A person holding a cup of coffee and using a tablet.

Follow Microsoft financial services on Twitter

Get the latest insights and join the conversation on the official Twitter page for Microsoft’s worldwide industry group.

A person sitting in the back of a car using a tablet.

Standard Chartered Bank to become a cloud-first bank

The bank partners with Microsoft to speed digital transformation using a cloud-first strategy.

Industry leaders join to activate AI for the greater good

A cross-industry coalition aims to solve societal and industry barriers through AI adoption.

Commonwealth Bank’s X15 Ventures and Microsoft partner to accelerate innovation

Microsoft helps the bank stay at the leading edge of Australia’s financial services sector.

Learn about Microsoft products for financial services

Azure

Transform customer experiences and optimise risk management on the trusted cloud.

Dynamics 365

Unify sales and marketing to deliver exceptional customer experiences.

GitHub Enterprise

Transform development with application security, workflow automation and redefined collaboration.

Microsoft 365

Enable productivity, collaboration and unified communication – with world-class security.

Microsoft Power Platform

Analyse data with Power BI, build solutions, automate processes and create virtual agents.

Microsoft Teams

Integrate the people, content and tools your team needs to be more effective.

See more resources for financial services

Banking

Capital Markets

Insurance

Stay informed about Microsoft Cloud for Financial Services