Automated Tax Calculation is not working

👋 hi! Thanks for including the settings images, it was nice to be able to see those.

In the documentation at https://docs.woocommerce.com/document/woocommerce-shipping-and-tax/woocommerce-tax/#section-4 it says: “If your store is based in the United States, you only need to collect sales tax from customers in locations where you have a “tax nexus,” which typically means a physical presence. WooCommerce Services uses your store address (WooCommerce > Settings > General) as your “tax nexus”.”

And that matches with what I see in the “Settings Log.JPG” file you provided. If you look at the lines that mention the API call (i.e. taxjar/v2/taxes), you will see there are two related calls in the log. The first example with timestamp 07-20-2021 @ 15:25:45 mentions from_state=AZ and to_state=PA. The second example with timestamp 07-20-2021 @ 15:32:23 mentions from_state=AZ and to_state=IL. Based on your settings with your tax nexus located in AZ, the orders from the other states will not be charged tax because you are not located in those states. This is the default, and unless you have a physical presence in those other states as well then normally you do not need to charge tax for them. With the plugin, it is possible add a tax rate for other states in addition to using automated taxes to charge customers from that state tax as well, however, before you setup anything like that I would recommend contacting a certified accountant to ask if there’s any reason you would need to charge tax for orders you are shipping to other states such as PA and IL.