We all rely on public services, from bin collections and road maintenance, to schools and libraries. Local governments provide essential citizen services but are often swamped by demand in an environment of increasing populations, budget cuts and limited resources.
Better use of data can streamline processes, provide information to citizens, and make data available to innovators and service providers.
We’ve been researching how to improve local services, working with councils and service designers around the UK, and have developed a number of resources, tools and guides to help service providers with their work.
Check out our new toolkit or get in touch to get support with using it.
Use our Data and Public Services Toolkit
This toolkit is designed to help people designing and delivering public services to overcome barriers to using data effectively.
Learn more...
Relevant projects
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Blog 18/12/2018
Exploring open geospatial data in local government- Geospatial data and mapping
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Reports 02/03/2018
Using open data for public services (report)- Public service design
- Helen Desmond
- Jack Hardinges
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Blog 15/04/2019
Greater London Authority and Royal Borough of Greenwich pilot: What happened when we applied a data trust- Data ethics and privacy
- Data infrastructure
- Data publishing and use
- Emerging tech and AI
- Innovation
- Public service design
- Cities
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Previous project
R&D;: Open cities- Built environment and housing
- Policy
- Public service design
- Cities
- Transport
- Ben Snaith
Get in touch
Need help with using the toolkit or would like to discuss other opportunities with us? Please use the form to get in touch with our team.
Read more about our research
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Blog 19/10/2021
Data ethics: practical and benchmarking tools- Data ethics and privacy
- Public service design
- Deborah Yates
- James Maddison
- Mahad Alassow
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Reports 07/09/2021
ODI Fellow Report: Data governance for online learning- Covid-19
- Data publishing and use
- Innovation
- Public service design
- Science and research
- Skills and literacy
- Dr Mahlet (Milly) Zimeta
- Janis Wong
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Blog, News 16/06/2021
Building a digital picture of the UK’s data landscape: Data ecosystem project launched- Data infrastructure
- Data publishing and use
- Emerging tech and AI
- Policy
- Public service design
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Blog 15/04/2021
The weird and the wonderful: reflections on the Commission for Race and Ethnic Disparities report- Data ethics and privacy
- Data infrastructure
- Policy
- Public service design
- Dr Mahlet (Milly) Zimeta
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Blog 15/04/2021
Objective data? Reflections on the Commission for Race and Ethnic Disparities report- Data ethics and privacy
- Data infrastructure
- Policy
- Public service design
- Jeni Tennison
ODI Members working in service design
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ODI Member
Register Dynamics
- Data ethics and privacy
- Data infrastructure
- Data publishing and use
- Emerging tech and AI
- Public service design
- < https://www.register-dynamics.co.uk
- [email protected]
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ODI Member, ODINE, Startup
Environment Systems
- Agriculture and food
- Geospatial data and mapping
- Innovation
- Open standards and open APIs
- Public service design
- Science and research
- Weather, energy and environment
- [email protected]
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ODI Member
Parliamentary Digital Service
- Public service design
- Skills and literacy
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ODI Member
Glasgow City Council
- Public service design
- Cities
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ODI Member, ODI Node
ODI Seoul
- Public service design
- [email protected]