Accessibility

OUR ACCESSIBILITY COMMITMENT

The ACO is committed to making our concerts, information and services available to people with disabilities. 

We do this through a disability action plan, working with venues to provide accessible seating options for our concerts and making key information and interactions simpler to access where required.

WEBSITE

The ACO Website has been built with accessibility in mind, with large fonts and colour contrasts that adhere to AA guidance. 

Key documents, such as our Season Brochures, are available to download in an open format from this page. Visitors can also request a plain-text version of any file by emailing our Box Office on [email protected], or calling 1800 444 444 Monday – Friday, between 9am and 5pm Australian Eastern Standard Time.

COMPANION CARD HOLDERS

The ACO is a National Affiliate of the National Companion Card Scheme. The companion card is recognised for all concerts in the ACO’s National Concert Season and entitles the purchaser to a free ticket for their companion. The purchaser will need to contact our Box Office by calling 1800 444 444 (Monday-Friday, 9am-5pm AEST) or emailing [email protected]. For more information, visit www.companioncard.gov.au.

NATIONAL RELAY SERVICE

If you are deaf, low hearing or have difficulty with speaking, you can contact the ACO through the National Relay Service:

TTY users: Phone 133 677 then ask for General 02 8274 3800 or Box Office 02 8274 3888

Speak and Listen users: Phone 1300 555 727 then ask for General 02 8274 3800 or Box Office 02 8274 3888

Internet relay users: Connect to the NRS then ask for General 02 8274 3800, Box Office 02 8274 3888 or free call 1800 444 444

VENUE ACCESSIBILITY

The ACO performs in a number of venues around Australia and the world, and accessibility is a top priority when selecting our concert halls.

A list of accessibility pages for the venues we perform at frequently is below:

Sydney Opera House
City Recital Hall
Arts Centre Melbourne
Melbourne Recital Centre
Perth Concert Hall
Queensland Performing Arts Centre
Wollongong Town Hall
Newcastle City Hall
Adelaide Town Hall
Llewllyn Hall

Regional and international venues sell their own tickets. We encourage audience members to visit the access section of these venues' websites while booking to ensure any specific accessibility needs are catered for ahead of time.

OPEN DOCUMENTS

Key documents from the ACO are available in word doc format below:

Privacy Information:

Privacy Policy
Terms & Conditions of Sale
Subscription Terms & Conditions
Competition Terms & Conditions

National Season Programs:

ACO 2019 National Concert Season Brochure
ACO 2018 National Concert Season Brochure
ACO 2017 National Concert Season Brochure
ACO 2016 National Concert Season Brochure
ACO 2015 National Concert Season Brochure
ACO 2014 National Concert Season Brochure
ACO 2013 National Concert Season Brochure

If you require any other documents in open format, please contact our Box Office by emailing [email protected] or calling 1800 444 444 (Monday-Friday, 9am-5pm AEST)