How to Fix the Error: “You Cannot Subtitle This Video”

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For some older WordPress.tv videos, it may not be possible to upload subtitles properly.  This is due to a past problem where videos were not attached to posts correctly.

Step 1 – Verify the Video is Impacted by this Issue Step 1 – Verify the Video is Impacted by this Issue

  1. View the video from within the post editor in the WordPress.tv dashboard.
  2. Click the “Add Media” button.
  3. Choose “Uploaded to this post” from the media filterFilter Filters are one of the two types of Hooks https://codex.wordpress.org/Plugin_API/Hooks. They provide a way for functions to modify data of other functions. They are the counterpart to Actions. Unlike Actions, filters are meant to work in an isolated manner, and should never have side effects such as affecting global variables and output. selector.
  4. If you see a “No items found” message, you will need to manually attach the video to the post.

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Step 2 – Manually Attach the Video to the Post Step 2 – Manually Attach the Video to the Post

  1. Go back to the post editor.
  2. Click on the “Edit attachment” link, which will launch the Edit Media page.
  3. On the Edit Media page, copy the title for this video.
  4. Return to the post editor and once again click on the “Add Media” button.
  5. Choose the “All media items” filter, and then paste your video title into the  search box on the right.
  6. This should find your unattached video, which you can insert into the post.
  7. You will now see in the post content area that the same video shortcodeShortcode A shortcode is a placeholder used within a WordPress post, page, or widget to insert a form or function generated by a plugin in a specific location on your site. is repeated twice.  You can remove one of the shortcodes, it does not matter which.
  8. Update the post to save your changes.

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Step 3 – Verify the Ability to Add Subtitles to the Video Step 3 – Verify the Ability to Add Subtitles to the Video

View the video on WordPress.tv to confirm that it is now possible to add subtitles to this post by clicking the “Subtitle this video” link.

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