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We have the experience and dedication to bring your dreams to reality! Since 2002, we have been specializing in new construction and remodeling services, where we guarantee your satisfaction and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out our services offered and call or click to schedule a free estimate today!
*Call Us Today For A FREE Estimate* We specialize in all home remodels from kitchens and bathrooms, to full room additions Our mission is to help you LOVE your home. We do that by partnering with you to transform your tired old living space into something beautiful and functional, customized to your tastes and lifestyle. We are a boutique design/build remodeling company and we do nearly all of the work in-house. This way we can help you create the space you've always wanted while minimizing the pain and disruption that is an inevitable part of any remodeling project. Have a space in your home that you don't love? We would LOVE to work with you to transform your vision into a reality!
Jim Carver & Sons is a second generation home remodeling company founded in 1968. We specialize in full service home improvement projects that require expert design and impeccable installation. Our dedication to customer service enables us to serve our current and future clients using quality products with excellent results.
07/20/2013
Description of Work
This provider finished our basement. His main business is America homes but he runs a number of websites with different names. We typically use this site to contact him http://www.cincybasements.com/contact.html We reported questions/problems and he is basically non responsive and does not take action. Voice mail is full. I tried to text. For all previous issues he sends to sub contractors in a very unprofessional way. He acts like I know the subs and it is not his problem. He never provided a list of subs plus told us when the project happened that they should not talk with us as it is his job. Funny how things change to fit his needs. I had another issue that I wanted to work with him on (leaking) which was a concern he supposedly took in consideration with the job but did not and show him the work he needed to correct with the basement job (flooring). He sent another contractor over and the guy said he would need me to pay him directly. Actually the referral guy was nice and I hired him for other work not related.
Category garage builders
Service Provider Response
We have finished over 200 basements and this is our first and only complaint. The work was completed professionally with quality products as described in the specifications, plans, and selection documents. The customer has experienced problems with a plank hardwood floor installed because her basement flooded. This is not covered by her warranty. Other items were completed exactly as specified in ...New construction, remodeling, basement remodeling
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