For the record, my wife and I are a disabled senior couple. Neither of Us have ever written a review. We are both level headed retirees from the aerospace industry. This company consists of three brothers who do bathroom and kitichen remodeling in Cincinnati, Ohio. We picked them from three in-home estimates. This company, represented by Tom Moore (one of the three brothers) was well on the way to getting our business with a high review. But something happen. I am not sure what or why. And this falls into the category of "I don't care why". Hense no attempt to contact the company. Long story short, they gave a verbal assurance the bath remodel job would not exceed $8,000. And they were able to start in about 2-3weeks. When Tom brought the contract to the house to sign, it was for >$10,000. He also informed Us they could not start untill after the new year (2016). Ok not looking good so far. But then Mr. Moore went to a place a proffessional should never ever go with a customer. When leaving the house he pointed to someone walking up our street on the opposite side of the road. The person (who I could not see their face to identify) appeared to be a young tall boy of color wearing a hoody. It was a cool raining windy day. The boys' hood was up. Tom remarked he would never live where "something like that" was walking past his house because he had two teenage daughters! My wife is colored. Enough said?