Kaspersky

Products
Support
Community
Personal Account
Check a file or link
Kaspersky Club
- Россия и СНГ
- Global
Kaspersky Education
- Бесплатный образовательный портал
- Free educational videocourses
Beta Testing

Products

Support

Community

Personal Account

Check a file or link

Kaspersky Club

Kaspersky Education

Beta Testing

back

support

Home Support

Business Support

Virus Fighting

back

kaspersky club

Россия и СНГ

Global

back

kaspersky education

Бесплатный образовательный портал

Free educational videocourses

back

Personal Account

My Kaspersky

KSOS Management Console

CompanyAccount

- - Knowledge base
  - test
  - language select (please do not delete)0
Buy License
Renew License

Create topic
Login

Beta Testing of a new Kaspersky product

14 days ago

Community
Products for Home. English Forum
Kaspersky Internet Security

Community
Products for Home. English Forum
Kaspersky Internet Security

Kaspersky Internet Security

Get help with Kaspersky Internet Security for Windows, macOS and Android

1,997 Topics
12,313 Replies

When you subscribe we will email you when there is a new topic in this category

1997 Topics

Recently active

Most replies Most views Newest first

Kaspersky Internet Security 21.3.10.391 patch (g) hasn't come yet.When will the new patch arrive?

I have Kaspersky Internet Security 21.3.10.391(f) . According to this page: https://support.kaspersky.com/15595#21.3.10.391gpatch (g) has been released on October 18, 2021. Today is October 31, 2021 and it hasn’t been updated to patch (g). When will the new patch arrive? I know that it has already b...

Phone locked and there is no Forgot The Code.

I want to use recovery code but there is no " I forgot the code " button

It seems that Kaspersky started blocking Steam servers

As of today, Kaspersky began blocking Steam servers making me unable to use my Steam client fully. This issue was not there in the past, it is new. It makes me wonder, if it can be rolled back(there was an update not a long time ago, so I assume this was what caused it). Currently disabling Kaspersk...

KIS is available as free/freemium - which is correct: a) All commercial and freemium Software for home and mobile devices is supported regardless of the License status OR No technical support is provided to users of free versions.

Hello Kaspersky Technical Experts: Based on KIS is available as free/freemium, which is correct: Please let us know? Thank youFlood + References:Support Rules for Kaspersky Software (updated December 18, 2020)KIS, How to get technical support

Yellow event warnings, Office .msi object not processed, avp.exe task stopped/started.

I am using a trial version of Kaspersky Internet Security version no. 21.3.10.391 (f) on a computer running Microsoft Windows 10 x64 Build 19043.My question concerns the yellow event warnings on the attached screenshots for System Watcher and File Anti-Virus reports. Should I be taking some action...

Scheduled automatic Vulnerabilty Scan, wasn’t notifying me that there were vulnerabilities.

Hi I vulnerability scan automatically each week. When I went to check the exact settings I found that although the scanning was happening Kaspersky wasn’t notifying me that there were vulnerabilities. Do I need to manually check each week or would kaspersky have brought it to my attention after a wh...

Uninstallation on Mac, it says Locked.

Dear team,I want to uninstall Kaspersky Kids from my child Macbook. I tried everything you list in your help and here. It says Locked. Thank you,Mitra

Chrome Extension not connecting

My chrome extension used to work until March when there was the whole issue with the extension being greyed out for everyone, but that has been resolved, yet mine still won’t work. When I click on the extension after downloading it through the app it shows that its not connected to the app. (see pic...

How can I add other devices to my account?

How do you Cancel Kaspersky Auto Renew? I bought Kaspersky Keys from Ebay

Hello all, I want to Cancel Kaspersky Auto Renew but when I checked my Kaspersky Account and it really shocking to see NO CANCEL Buttons to Cancel Kaspersky Auto Renew because I am selling my old computer as that reason why.My Kaspersky run out in May 2022.

Billing information form does not include my country Venezuela, so It doesn't let me proceed with the purchase

New debit card, How do I change my debit card number so Kaspersky renews automaticly when the time is out?

How do I change my debit card number so Kaspersky renews automaticly when the time is out?

Kaspersky Lab Launcher consumed 60% of of CPU and very high power usage

Since update to the latest version, my computer is slowing down substantially. Especially when I open Outlook or open a browser (Firefox or Chrome), the power usage would jump to as very high and the CPU would be up to 60%. Generally the CPU would be around 30% or 40% when I did not have anything o...

After new OS, Error: You have exceeded the maximum number of activations

I have 315 days remaining my Kaspersky licence. O formatted my operating system to w7 to w10. It doesnt allow re install and re Activation code. What should i do?

avp.exe task stopped for NT AUTHORITY \SYSTEM

System Watcher warns that avp.exe was stopped for User NT|AUTHORITY\SYSTEM, and then started again for DESKTOP. These events happen every morning after rebooting system. KIS is running fine. Scans do not show any viruses or threats. How can I eliminate the task stopped event

Kaspersky 21.4.20.669 final release

hiWho is the official supply time of Kaspersky 21.4.20.669?please send me link installer kaspersky IS AND TS 21.4.20.669.regurds

Cheap 'new customer' activation code, will it work?

I currently have a Kaspersky license for 3 devices (1 x Mac, 2 x windows). The license expires in a couple of weeks. If I buy a new product as a new customer, it is far cheaper. Will I be able to do this, then just type the activation code into my current product so that it renews for a cheaper pric...

Microsoft Outlook Extension, What benefits does the add-in/extension connection offer in return for the increased CPU load?

Hello. I noticed the following while testing KIS with Outlook:There is an option called “Connect Microsoft Extension” (default enabled) and there is a corresponding add-in installed in Outlook. Disabling this option decreases KIS CPU load while IMAP transfer is happening.What benefits does the add-i...

Thunderbird Inbox folders disappeared

I opened Thunderbird to find that the folders I had created under the Inbox had all disappeared (I had simply added folders for the year in question...2021, 2020, 2019 etc and I place emails I wish to save in the year they were created). I am still receiving emails as normal.The suggestion is that K...

GUI Kaspersky internet security Android

Hello Kaspersky friends,On my phone I have the latest version of Kaspersky internet security Android. My version has the usual GUI.On the Kaspersky website I see there is a different GUI.What is the difference?

Page 4 / 80

Расширенная защита

Kaspersky Internet Security

Быстрое и гибкое защитное решение, которое оберегает ваши данные, не замедляя работу устройств.

Купить Продлить

Максимальная защита

Kaspersky Total Security

Комплексное решение для защиты нескольких устройств с функциями родительского контроля, управления паролями, безопасного соединения и возможностями оптимизации.

Купить Продлить

Advanced Suite

Kaspersky Internet Security

Fast, flexible security that safeguards your data & privacy without getting in your way.

Buy Renew

Premium Suite

Kaspersky Total Security

Multi-device protection with added parental controls, password management & VPN.

Buy Renew

Kaspersky Small Office Security

Несколько уровней защиты в составе единого, простого в использовании и эффективного решения

Купить Продлить

Kaspersky Small Office Security

Effortless and reliable protection for your entire business.

Buy Renew

Kaspersky Security Cloud

Каждый использует устройства и интернет по-своему. Поэтому мы создали новую технологию адаптивной защиты, объединившую лучшие функции в одном решении

Купить

Kaspersky Security Cloud

All our security apps – at your fingertips. Protect yourself with security apps & features that suit you best.

Buy

Kaspersky Password Manager

Ваши пароли, документы и данные: всегда в безопасности, всегда под рукой

Купить

Kaspersky Password Manager

All your passwords, documents & data. All in one place. Always to hand.

Buy

Премиум версия

Kaspersky Safe Kids

Ваш незаменимый помощник в защите детей в интернете и реальном мире

Купить

Premium version

Kaspersky Safe Kids

An app designed to help you protect your kids online and in the real world.

Buy

Kaspersky Secure Connection

Простое решение для защиты конфиденциальности и безопасности ценных данных

Купить

Kaspersky VPN Secure Connection

The secure and fast VPN service – your simple solution for online privacy and limitless browsing.

Buy

Расширенная защита

Kaspersky Internet Security

Быстрое и гибкое защитное решение, которое оберегает ваши данные, не замедляя работу устройств.

Купить Продлить

Максимальная защита

Kaspersky Total Security

Купить Продлить

Kaspersky Small Office Security

Несколько уровней защиты в составе единого, простого в использовании и эффективного решения

Купить Продлить

Kaspersky Security Cloud

Купить

Kaspersky Password Manager

Ваши пароли, документы и данные: всегда в безопасности, всегда под рукой

Купить

Премиум версия

Kaspersky Safe Kids

Ваш незаменимый помощник в защите детей в интернете и реальном мире

Купить

Kaspersky Secure Connection

Простое решение для защиты конфиденциальности и безопасности ценных данных

Купить

Advanced Suite

Kaspersky Internet Security

Fast, flexible security that safeguards your data & privacy without getting in your way.

Buy Renew

Premium Suite

Kaspersky Total Security

Multi-device protection with added parental controls, password management & VPN.

Buy Renew

Kaspersky Small Office Security

Effortless and reliable protection for your entire business.

Buy Renew

Kaspersky Security Cloud

All our security apps – at your fingertips. Protect yourself with security apps & features that suit you best.

Buy

Kaspersky Password Manager

All your passwords, documents & data. All in one place. Always to hand.

Buy

Premium version

Kaspersky Safe Kids

An app designed to help you protect your kids online and in the real world.

Buy

Kaspersky VPN Secure Connection

The secure and fast VPN service – your simple solution for online privacy and limitless browsing.

Buy

Suite avancée

Kaspersky Internet Security

Une solution de sécurité rapide et flexible qui protège vos données et votre vie privée en toute discrétion

Acheter Renouveler

Suite premium

Kaspersky Total Security

Suite complète spéciale sécurité et vie privée pour PC, Mac et mobile

Acheter Renouveler

Kaspersky Small Office Security

De l'antivirus aux outils de protection de la vie privée et de performances, sélectionnez ce dont vous avez besoin pour vous protéger contre les cybermenaces, les spywares et les cybercriminels.

Acheter Renouveler

Kaspersky Security Cloud

De l'antivirus aux outils de protection de la vie privée et de performances, sélectionnez ce dont vous avez besoin pour vous protéger contre les cybermenaces, les spywares et les cybercriminels.

Acheter

Kaspersky Password Manager

Un coffre-fort hautement sécurisé pour vos mots de passe et documents confidentiels

Acheter

Version premium

Kaspersky Safe Kids

Contrôle parental et traceur GPS pour garantir la sécurité de vos enfants

Acheter

Kaspersky VPN Secure Connection

Chiffrez votre connexion pour surfer en sécurité à la maison et sur le Wi-Fi public

Acheter

Erweiterter Schutz

Kaspersky Internet Security

Schützen Sie Ihre Internet-, Einkaufs-, Chat- und Datenaktivitäten auf Ihren PC-, Mac- und Android-Geräten.

Kaufen Verlängern

Premium-Schutz

Kaspersky Total Security

Unsere weltweit führenden Sicherheitstechnologien schützen Sie vor Hacker-Angriffen sowie vor sämtlichen Arten von Viren und Malware.

Kaufen Verlängern

Kaspersky Small Office Security

Kaspersky Small Office Security verbindet die Einfachheit von Sicherheitsprodukten für Privatanwender mit speziellen Funktionen – so ist Ihr Unternehmen stets rundum geschützt.

Kaufen Verlängern

Kaspersky Security Cloud

Vom Antiviren-Programm über den Schutz der Privatsphäre bis hin zu Leistungstools: Treffen Sie Ihre eigene Auswahl zum Schutz vor Bedrohungen wie Malware, Spyware und Hackern.

Kaufen

Kaspersky Password Manager

All Ihre Passwörter, Dokumente und Daten – an einem Ort und immer zur Verfügung

Kaufen

Premiumversion

Kaspersky Safe Kids

Diese Lösung hilft Ihnen dabei, Ihre Kinder vor digitalen Bedrohungen zu schützen.

Kaufen

Kaspersky VPN Secure Connection

Eine simple Lösung für Ihre digitale Privatsphäre

Kaufen

Gelişmiş Süit

Kaspersky Internet Security

Verilerinizi ve gizliliğinizi sizi rahatsız etmeden koruyan hızlı, esnek güvenlik.

Satın al Yenile

Premium Süit

Kaspersky Total Security

Ek ebeveyn denetimleri, parola yönetimi ve VPN ile çoklu cihaz koruması.

Satın al Yenile

Kaspersky Small Office Security

Sürekli ilgi istemeyen ve iş önceliklerinize odaklanmanızı sağlayan bir güvenlik çözümü

Satın al Yenile

Kaspersky Security Cloud

Tamamen size özel koruma. Sizi güvende tutmak için çevrimiçi alışkanlıklarınıza ve tercihlerinize göre ayarlanabilen kapsamlı bir çözüm.

Satın al

Kaspersky Password Manager

Tüm parolalarınız, belgeleriniz ve verileriniz. Hepsi tek bir yerde. Her zaman elinizin altında.

Satın al

Premium sürüm

Kaspersky Safe Kids

Çevrimiçi ortamda ve ötesinde ailenizdeki tüm çocukları korumanıza yardımcı olmak için tasarlanmıştır

Satın al

Kaspersky VPN Secure Connection

Çevrimiçi gizlilik ve internette daha fazlasını keşfetmeniz için basit çözümünüz.

Satın al

Advanced Suite

Kaspersky Internet Security

Snelle, flexibele beveiliging die uw gegevens en privacy beschermt zonder u in de weg te zitten.

Koop Verleng

Premium Suite

Kaspersky Total Security

Bescherming voor meerdere apparaten met extra ouderlijk toezicht, wachtwoordbeheer en VPN.

Koop Verleng

Kaspersky Small Office Security

Een beveiligingsoplossing die uw aandacht niet opeist, zodat u zich kunt richten op uw zakelijke kernactiviteiten

Koop Verleng

Kaspersky Security Cloud

Bescherming zo individueel als u zelf bent. Een uitgebreide oplossing die zich aanpast aan uw online gewoonten en voorkeuren om u veilig te houden.

Koop

Kaspersky Password Manager

Al uw wachtwoorden, documenten en gegevens. Alles op één plek. Altijd beschikbaar.

Koop

Premium versie

Kaspersky Safe Kids

Uw eenvoudige oplossing voor online privacy en het ontdekken van meer van het Web.

Koop

Kaspersky VPN Secure Connection

Uw eenvoudige oplossing voor online privacy en het ontdekken van meer van het Web.

Koop

Suite avanzata

Kaspersky Internet Security

Sicurezza flessibile e veloce che protegge i tuoi dati e la privacy senza ostacolare le tue attività.

Acquista Rinnova

Suite premium

Kaspersky Total Security

Protezione multidispositivo con funzionalità di controllo genitori, gestione delle password e VPN aggiuntive.

Acquista Rinnova

Kaspersky Small Office Security

Una soluzione di sicurezza che non richiede il tuo intervento e ti consente di concentrarti sulle priorità aziendali

Acquista Rinnova

Kaspersky Security Cloud

Protezione su misura. Una soluzione completa che si adatta alle tue abitudini e preferenze online per tenerti al sicuro.

Acquista

Kaspersky Password Manager

Tutte le password, i documenti e i dati. Tutto in un'unica posizione. Sempre a portata di mano.

Acquista

Versione premium

Kaspersky Safe Kids

Progettato per aiutarti a proteggere i bambini della tua famiglia online e non solo

Acquista

Kaspersky VPN Secure Connection

La tua soluzione semplice per la privacy online e l'esplorazione avanzata del Web.

Acquista

Pacote Advanced

Kaspersky Internet Security

Segurança de forma rápida e flexível para proteger os dados e a privacidade com muita praticidade.

Compre Renove

Pacote Premium

Kaspersky Total Security

Proteção multidispositivo com a adição de controles parentais, gerenciamento de senha e VPN.

Compre Renove

Kaspersky Small Office Security

A solução em segurança que não toma tempo, permitindo direcionar o foco para as prioridades da empresa.

Compre Renove

Kaspersky Security Cloud

A proteção adequada para o seu perfil. Uma solução flexível que se adequa aos hábitos e preferências on-line para manter a segurança.

Compre

Kaspersky Password Manager

Todas as senhas, documentos e dados. Tudo em um único lugar. Sempre à disposição.

Compre

Versão Premium

Kaspersky Safe Kids

Desenvolvido para proteger todas as crianças da família durante as atividades on-line e além

Compre

Kaspersky VPN Secure Connection

A solução simples para manter a privacidade on-line e explorar todos os recursos da Web.

Compre

Paquete avanzado

Kaspersky Internet Security

Una seguridad rápida y flexible que protege sus datos y privacidad sin generar molestias.

Comprar Renovar

Paquete premium

Kaspersky Total Security

Protección para varios dispositivos a la que se han añadido controles parentales, administración de contraseñas y VPN.

Comprar Renovar

Kaspersky Small Office Security

Una solución de seguridad que no requiere de su atención, lo que le permite concentrarse en sus prioridades empresariales

Comprar Renovar

Kaspersky Security Cloud

Una protección tan personal como usted. Una solución integral que se adapta a sus hábitos y preferencias en línea para mantener su seguridad.

Comprar

Kaspersky Password Manager

Todas sus contraseñas, documentos y datos. Todo en un solo lugar. Siempre a mano.

Comprar

Versión premium

Kaspersky Safe Kids

Diseñada para ayudarle a proteger a todos los niños de su familia en línea y mucho más

Comprar

Kaspersky VPN Secure Connection

Su solución sencilla para la privacidad en línea y para explorar más en la Web.

Comprar

Sign up

Already have an account? Login

Login to the Kaspersky Community

Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.

Username or e-mail

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

Utilities

Support for Home

Knowledge Base for Home

Consumer Support Contacts

Support for Business

Knowledge Base for Business

Business Support Contacts

Virus-fighting

Free Ransomware Decryptors

Check a file or link for threats

Kaspersky Virus Removal Tool

About Us • Privacy Policy • Cookies • Contact us • Terms of Use • Need help with this website?