Nikhil G
@nsgawli on WordPress.org
- Member Since: August 5th, 2016
Contribution History
Nikhil G’s badges:- Plugin Developer
- Translation Contributor
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Posted a reply to Add New Thread with File Attachment, on the site WordPress.org Forums:
Hello, Please go to Support > Settings > Attachments and check the "Attachment max filesize(MB)",…3 days ago
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Posted a reply to After using [wpsc_create_ticket] I have a problem, on the site WordPress.org Forums:
Hello, Thank you for your contribution to translation. We are currently working on a new…4 days ago
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Posted a reply to Add New Thread with File Attachment, on the site WordPress.org Forums:
Hello, It may be due to file size upload limit. What is your site maximum…4 days ago
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Posted a reply to CSS Customisation ADD Bookmark, on the site WordPress.org Forums:
Hello, It is css conflict with your theme CSS. Which theme you are using?4 days ago
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Posted a reply to customer reply on email directly, on the site WordPress.org Forums:
Hello, Please change your network or restart your network and then try again.1 week ago
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Posted a reply to customer reply on email directly, on the site WordPress.org Forums:
Hello, You can purchase bundles on this link and individual add-ons from this page. You…1 week ago
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Posted a reply to After using [wpsc_create_ticket] I have a problem, on the site WordPress.org Forums:
Hello, The Polish translation is not completed yet. You can translate missing strings using PO…1 week ago
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Posted a reply to customer reply on email directly, on the site WordPress.org Forums:
Hello, Yes, email piping is a premium add-on. Email Piping adds ability to import emails…1 week ago
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Posted a reply to After using [wpsc_create_ticket] I have a problem, on the site WordPress.org Forums:
Hello, Where these two strings are showing? Can you please share the screenshots?1 week ago
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Posted a reply to After using [wpsc_create_ticket] I have a problem, on the site WordPress.org Forums:
Hello, You can directly change this message from settings. Please go to Support > Settings…1 week ago
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Posted a reply to After using [wpsc_create_ticket] I have a problem, on the site WordPress.org Forums:
Hello, Please create two pages, in first page use [supportcandy] shortcode. Go to Support >…1 week ago
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Posted a reply to After using [wpsc_create_ticket] I have a problem, on the site WordPress.org Forums:
Hello, Please follow below steps to fix the issue of ticket link: 1) create a…1 week ago
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Posted a reply to customer reply on email directly, on the site WordPress.org Forums:
Hello, Are you using email piping add-on? To pipe the email reply in ticket system…2 weeks ago
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Posted a reply to Log in issue, on the site WordPress.org Forums:
Hello, Thank you for the review. We have to check the issue on your server.…3 weeks ago
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Posted a reply to how to bulk delete tickets, on the site WordPress.org Forums:
Hello, Please select the tickets that are you want to delete. Once you select at…3 weeks ago
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Posted a reply to CSS customisation, on the site WordPress.org Forums:
Hello, Please make sure you have allowed emails to the additional recipients. Please go to…3 weeks ago
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Posted a reply to CSS customisation, on the site WordPress.org Forums:
Hello, All the wordpress users are not agents by default. To make them agents please…3 weeks ago
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Posted a reply to Attachment files on the server, on the site WordPress.org Forums:
Hello, Yes, the files are stored on your server. The ticket attachments are stored in…3 weeks ago
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Posted a reply to CSS customisation, on the site WordPress.org Forums:
Hello, 1) You can use Loco translation plugin to change the strings. Another way is,…4 weeks ago
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Posted a reply to New Ticket => Ticket_ID always 0, on the site WordPress.org Forums:
Hello, Please create a ticket on our support page. We have to check the issue…4 weeks ago
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Posted a reply to Permanently delete attachments, on the site WordPress.org Forums:
Hello, Unfortunately, it is not possible to delete attachments from the plugin. You have to…1 month ago
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Posted a reply to Ticket archive for user, on the site WordPress.org Forums:
Hello, Please create a page and add [supportcandy] shortcode. The customers can see their tickets…2 months ago
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Posted a reply to critical error when posting a private note, on the site WordPress.org Forums:
Hello, Can you please create a ticket on our support portal? We have to check…2 months ago
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Posted a reply to 票务中附件是存放哪里的, on the site WordPress.org Forums:
Hello, Yes. The attachments are deleted only if the ticket is deleted permanently.2 months ago
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Posted a reply to 票务中附件是存放哪里的, on the site WordPress.org Forums:
Hello, The attachments are stored on your own server in uploads folder. Are you facing…2 months ago
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Posted a reply to Remove reply box after posting ticket, on the site WordPress.org Forums:
G'day {customer_first_name}, Unfortunately, it is not possible to restrict customers to add replies to the…2 months ago
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Posted a reply to You are not authorized to view this ticket., on the site WordPress.org Forums:
Hello, It is not possible to redirect agent in this case. You can use Loco…2 months ago
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Posted a reply to Wrong number of unresolved tickets, on the site WordPress.org Forums:
Hello, Please go to Support > Ticket List > More Settings and Save the setting.…2 months ago
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Posted a reply to Cancel button in file attach (upload), on the site WordPress.org Forums:
Hello, Customers can remove attachments before submitting the reply. Customers can't remove attachments once the…2 months ago
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Posted a reply to Custom Text on login screen, on the site WordPress.org Forums:
Hello, It is not possible using any settings. You can use following hook to add…2 months ago
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Posted a reply to Not receiving Support Candy Emails, on the site WordPress.org Forums:
Hello, Please create a guest ticket on our support page. One of our support agents…2 months ago
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Posted a reply to 票务内附件无法查看以及下下载, on the site WordPress.org Forums:
Hello, Please enable fileinfo extension for PHP on your server and then recheck the issue.…2 months ago
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Posted a reply to New ticket create Priority, on the site WordPress.org Forums:
Hello, Please allow the priority field in your create ticket form. Go to Support >…2 months ago
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Posted a reply to Woocommerce Marketplace/ Multi-Vendor Support, on the site WordPress.org Forums:
Hello, Unfortunately, no integration is available for any woocommerce marketplace solutions in the current version.…2 months ago
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Posted a reply to Agents: show by default only my tickets, on the site WordPress.org Forums:
Hello, You can default filter from Agent settings. Please click on Agent Setting button located…2 months ago
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Posted a reply to Permantly “loading” all of a sudden?, on the site WordPress.org Forums:
Hello, Please revert the changes and then recheck the issue. If that does not resolves…3 months ago
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Posted a reply to Dashboard for new tickets, on the site WordPress.org Forums:
Hello, Unfortunately, it is not possible to show notifications on wordpress dashboard. You can set…3 months ago
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Posted a reply to Permantly “loading” all of a sudden?, on the site WordPress.org Forums:
Hello, Do you recently update any plugins or themes? There are many js errors showing…3 months ago
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Posted a reply to What about HeroThemes KnowAll, Heroic KB and Heroic FAQ?, on the site WordPress.org Forums:
Hello, We will check the possibility. If it is possible to integrate with SupportCandy then…3 months ago
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Posted a reply to How to restore old tickets, on the site WordPress.org Forums:
Hello, Please create a ticket on our support portal. One of our agents will help…3 months ago
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Posted a reply to Problem downloading attachment, on the site WordPress.org Forums:
Hello, Please enable fileinfo extension for PHP on your server and then recheck the issue.…3 months ago
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Posted a reply to Access the number of tickets the current user has, on the site WordPress.org Forums:
Hello, Unfortunately, it is not possible in the current version.4 months ago
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Posted a reply to Only display products purchased at EDD, on the site WordPress.org Forums:
Hello, It is not possible to show only products that are purchased. Please create a…4 months ago
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Posted a reply to Trello Integration, on the site WordPress.org Forums:
Hello, There is no integration available for Trello in the current version.4 months ago
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Posted a reply to PHP Notice: Undefined variable: user_names in class-wpsc-actions.php, on the site WordPress.org Forums:
Hello, Thank you for reporting. This notice will be fixed in the next version.4 months ago
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Posted a reply to can you open a ticket for client?, on the site WordPress.org Forums:
Hello, Agents can create a ticket for customers. Please see this link for more details.4 months ago
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Posted a reply to Can not login in mobile, on the site WordPress.org Forums:
Hello, We have to check the issue on your server. Please create a ticket on…4 months ago
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Posted a reply to Multiple Custom Submission Forms, on the site WordPress.org Forums:
Hello, We have added your suggestion in our list. We will be discussing this with…4 months ago
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Posted a reply to Wp-rocket breaks SupportCandy, on the site WordPress.org Forums:
Hello, Does SupportCandy work when you deactivate the wp rocket plugin?4 months ago
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Posted a reply to Using the API, how to add reply to ticket for customer, on the site WordPress.org Forums:
Hello, Please verify that you are using correct auth_user and auth_token parameters. You will get…4 months ago
Contributor
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SupportCandy - Helpdesk & Support Ticket System
Active Installs: 10,000+