Informed Visibility® Mail Tracking & Reporting (IV®-MTR)

Informed Visibility Mail Tracking & Reporting (IV-MTR) is a near real-time, single source for all domestic-bound mail and mail aggregate tracking information.

Who is IV-MTR for?

Commercial mailers who are tracking domestic-bound barcoded letters, flats, bundles, handling units (trays, tubs, and sacks), and containers

First Class Mail

First Class Mail

Periodicals

Periodicals

Standard Mail

Standard Mail

Description

IV-MTR provides the mailing industry with powerful insight into the Postal mailstream. The application:

  • Provides near real-time mail tracking data for domestic-bound letters and flats
  • Leverages the intelligence of Full-Service Intelligent Mail® and nesting associations to create assumed handling events
  • Offers logical handling events, such as logical delivery events, based on business rules
  • Provides multiple data file formats and delivery methods
  • Enables roles and permissions management to determine a user's application functionality and data visibility
  • Offers flexible data delegation to receive and provide data visibility

With IV-MTR, the mailing industry can leverage key information about their mailings to manage operations, refine processes, and adjust marketing campaigns as needed.

 

Release Schedule

Release

Scope

August 28, 2021
  • Option to only include Transactions with ACH Withdrawal ID for select Enterprise Payment System EPS) data feeds.
May 22, 2021
  • New pass-through data type, Package Errors and Warnings, which provides details on the errors and warnings on the packages within a manifest. 
September 12, 2020
  • New Enterprise Payment System (EPS) data types:
    • Commercial Postal Store Transaction Details
    • Commercial Postal Store Order Item Details
    • Credit Card Payments
  • New Package Platform Concept (PPC) data types: 
    • Unmanifested Packages
    • Duplicate Packages – Outbound
July 18, 2020
  • Updates to Package Platform Concept (PPC) data available through IV-MTR:
    • New data type: Unused Labels
    • Additional fields for existing Pricing Notification data type: Assessed Warnings & Earliest Scan Date
June 20, 2020
  • New pass through data type providing Informed Delivery Post-Campaign (IDPC) data in one-time queries, data feeds, and data delegations
June 6, 2020
  • New Enterprise Payment System (EPS) feed data type providing Outbound Package Transaction Details data through IV-MTR
  • New Package Platform Concept (PPC) feed data type providing Census Attribute data through IV-MTR
April 25, 2020
  • One-Time Query filter updates to prevent piece queries for periods greater than 14 days
  • In-app notification updates to auto-clear actions and alerts from Notification Banners and Inbox after 3 weeks
  • Enhancements to improve Logical Delivery Events (LDE) generation
  • User interface enhancements to improve user experience:
    • New filter for “Data Delegated to My CRID” screen, allowing users with >50,000 delegation records to choose a data type before screen loads records
    • Resized Data Feeds "Your Feeds" table to allow for easier navigation
Future Enhancements
  • Operational Status indicator for pieces to show impacts due to operational events, weather, holds, and redirects
  • Enhanced tracking for certified IMpb barcodes
  • Exchange of breadcrumb data with mailer transported volume to IV to determine moment of arrival
  • Service Measurement Indicator for pieces to provide exclusion reasons
  • Ability to receive IMpb Compliance reports

Note: Additional functionality may be included in these planned releases.

IV-MTR Latest News

Fact Sheets
08/28/2019
Informed Visibility® Mail Tracking & Reporting (IV®-MTR) Fact Sheet

This fact sheet provides an overview of the benefits of the IV-MTR application and where to go for more information.

Release Notes
08/27/2021
Informed Visibility® Mail Tracking & Reporting (IV®-MTR) Release Notes

These release notes summarize new features and enhancements implemented in deployments to the IV-MTR application.

Getting Started with IV-MTR

Presentations
05/07/2021
Orientation Training for Informed Visibility® - Mail Tracking & Reporting (IV®-MTR)

This presentation provides an introduction to the IV-MTR application, including its purpose, user access, layout, navigation controls, and support resources.

User Guides
09/21/2019
Applying for Access to Informed Visibility® Mail Tracking & Reporting (IV®-MTR)

This presentation provides instructions for applying for access to the IV Mail Tracking & Reporting application (IV-MTR). The instructions include how to register for a Business Customer Gateway (BCG) account, add the IV-MTR service in the BCG, and receive and enter the authorization code.

Quick Service Guides
06/19/2020
Quick Start Guide for Informed Visibility® - Mail Tracking & Reporting (IV®-MTR)

This document provides high-level instructions for completing One-Time Queries and Data Feeds in the IV-MTR application.

IV-MTR User Guides and Training

User Guides
06/28/2021
Informed Visibility® Mail Tracking & Reporting (IV®-MTR) User Guide

The User Guide describes the prerequisites for receiving mail tracking data through IV-MTR, the data provisioning options available, and how to use the application.

User Guides
08/27/2021
Provisioning Enterprise Payment (EPS) and Package Platform (PPC) Data through Informed Visibility® (IV®)

This guide provides instructions for receiving Enterprise Payment System (EPS) and Package Platform Concept (PPC) data through the IV Mail Tracking & Reporting (IV-MTR) application.

User Guides
11/13/2020
Provisioning Informed Delivery® Post-Campaign (IDPC) Data in Informed Visibility® Mail Tracking & Reporting (IV®-MTR)

This guide provides instructions for receiving Informed Delivery Post-Campaign (IDPC) detailed data through the IV Mail Tracking & Reporting (IV-MTR) application.

User Guides
11/13/2020
Provisioning Mail Quality Data with Informed Visibility® Mail Tracking and Reporting

Mail Quality Data (MQD-IV) leverages the Informed Visibility® Mail Tracking & Reporting (IV®-MTR) application to enable mailers to receive uncapped Mail Quality Data.

Tech Guides
03/22/2019
Informed Visibility® Mail Tracking & Reporting (IV®-MTR) Mail.XML Guide

This guide provides information about using MailXML™ to receive mail tracking data through the IV-MTR application.

User Guides
06/06/2020
Informed Visibility® Mail Tracking & Reporting (IV®-MTR) Business Service Administrator (BSA) Instructions

This document provides an introduction to the Business Service Administrator (BSA) user level and information on its role in the United States Postal Service® (USPS®) Informed Visibility Mail Tracking & Reporting (IV-MTR) business service.  It also provides step-by-step instructions for the tasks BSAs and BSA Delegates are responsible for.

IV-MTR Data Dictionaries

Data Files
05/07/2021
Informed Visibility® Mail Tracking & Reporting (IV®-MTR) External Facing Data Dictionary

This document describes the data attributes available in the external-facing IV-MTR application.

Data Files
05/07/2021
Informed Visibility® Mail Tracking & Reporting (IV®-MTR) Sample Data Set

This workbook provides sample data for each data attribute available in the IV-MTR application for each mail object type.

Data Files
05/20/2020
Informed Delivery® Post-Campaign (IDPC) Data through IV-MTR® Data Dictionary

This document describes the Informed Delivery Post-Campaign (IDPC) data fields available through the IV-MTR application.

Data Files
06/17/2020
Informed Delivery® Post-Campaign (IDPC) Data through IV-MTR® Sample Data Set

This workbook provides sample data for each Informed Delivery Post-Campaign (IDPC) data field available in the IV-MTR application.

Data Files
05/20/2021
Package Platform Data Dictionary

Detailed information on the Package Platform data elements available through the Informed Visibility Mail Tracking & Reporting (IV-MTR) application

Technical Specifications
11/09/2019
Informed Visibility® Mail Tracking & Reporting (IV®-MTR) Mail Object Navigator Data Fields

This document lists the fields available in the One Time Query's Mail Object Navigator.

IV-MTR Reference Materials

Data Files
01/25/2021
Informed Visibility® Mail Tracking & Reporting (IV®-MTR) Operation Codes List

This spreadsheet provides a list of operation codes (opcodes), also known as Scan Event Codes, for the IV-MTR application.

Data Files
08/30/2021
Automated Zone Indicator (AZI) Table

The AZI table lists each five-digit ZIP Code™ and is an indicator of the type of processing that typically takes place on letter mail destined for each ZIP Code.

Data Files
02/23/2021
Informed Visibility® Mail Tracking & Reporting (IV®-MTR) Machine Count by Site File

This file contains descriptions of mail processing equipment as well as a count of machine types at each Postal processing facility.

Data Files
03/29/2019
Informed Visibility® Mail Tracking & Reporting (IV®-MTR) WSDL and XSD Files

This ZIP file contains the Web Services Description Language (WSDL) and XML Schema Definition (XSD) files necessary to use MailXML™ to receive mail tracking data from IV-MTR.

Data Files
05/13/2019
Informed Visibility® Mail Tracking & Reporting (IV®-MTR) Mail.XML Test Pull Messages

This ZIP file contains MailXML messages to test sending a pull request to the IV-MTR application.

Data Files
06/17/2016
Informed Visibility® Mail Tracking & Reporting (IV®-MTR) Mail.XML™ Test Message SSL Certificate

This ZIP file includes the Secure Sockets Layer (SSL) certificate for MailXML™ test pull messages in the IV-MTR application.

Data Files
08/18/2021
Informed Visibility® Mail Tracking & Reporting (IV®-MTR) Production Environment SSL Certificate

This ZIP file includes the Secure Sockets Layer (SSL) certificate for the IV-MTR application at iv.usps.com.

Data Files
05/21/2020
Informed Visibility® Mail Tracking & Reporting (IV®-MTR) Test Environment SSL Certificate

This ZIP file includes the Secure Sockets Layer (SSL) certificate for the Customer Acceptance Testing (CAT) IV-MTR application at qiv.usps.com.

Request for Assistance Forms

Applications/ Forms
08/10/2020
Informed Visibility® Mail Tracking & Reporting (IV®-MTR) Scan Data Delegation Request

This form allows a Delegating Company (i.e., Mailer ID [MID] Owner) to provide authorization for delegation of mail tracking visibility to a Receiving Company within the IV-MTR application. 

Applications/ Forms
08/14/2019
Informed Visibility® Mail Tracking & Reporting (IV®-MTR) Piece-Level One-Time Query Request

This form is to help users prepare to submit a one-time query for piece-level data, either on their own through the IV-MTR web application or assistance from the IV Solutions Center.

Applications/ Forms
08/10/2020
Informed Delivery® Post-Campaign (IDPC) through IV-MTR® Data Delegation Request

This form allows a Delegating Company (i.e., Mailer ID [MID] Owner) to provide authorization for delegation of Informed Delivery Post-Campaign (IDPC) Detailed data visibility to a Receiving Company within the IV-MTR application.

Applications/ Forms
05/28/2020
Informed Visibility® Mail Tracking & Reporting (IV®-MTR) One-Time Query Request for Informed Delivery® Post-Campaign Data (IDPC)

This form is to help users prepare to submit a one-time query for Informed Delivery Post-Campaign (IDPC) Detailed data, either on their own through the IV-MTR web application or with assistance from the IV Solutions Center, after June 20, 2020.

Applications/ Forms
09/11/2020
Enterprise Payment System (EPS) through IV-MTR® Data Delegation Request

This form allows a Delegating Company (i.e., Mailer ID [MID] Owner) to provide authorization for delegation of Enterprise Payment System (EPS) data visibility to a Receiving Company within the IV-MTR application.

Applications/ Forms
09/11/2020
Package Platform (PPC) through IV-MTR® Data Delegation Request

This form allows a Delegating Company (i.e., Mailer ID [MID] Owner) to provide authorization for delegation of Package Platform Concept (PPC) data visibility to a Receiving Company within the IV-MTR application.

Applications/ Forms
08/10/2020
Mail Quality Data (MQD) through IV-MTR® Data Delegation Request

This form allows a Delegating Company (i.e., Mailer ID [MID] Owner) to provide authorization for delegation of Mail Quality Data (MQD) visibility to a Receiving Company within the IV-MTR application.

Applications/ Forms
04/03/2019
Informed Visibility® Mail Tracking & Reporting (IV®-MTR) Routing Code Visibility Request

This form allows the IV Solutions Center® to provide visibility of mail tracking data within the IV-MTR web application for specific Routing Codes (Zip Codes) based on a company’s business need.  

IV-MTR API

Tech Guides
09/25/2020
IV-MTR API Developer Toolkit

The Developer Toolkit provides information about using the Informed Visibility® Mail Tracking & Reporting (IV®-MTR) Application Programming Interface (API). The API enables the mailing industry to integrate mobile and web-based applications with near real-time IV-MTR data through a lightweight data exchange.

FAQs
10/04/2018
FAQs for the IV-MTR API

This document provides answers to FAQs for the IV-MTR API.

Release Notes
02/27/2020
IV-MTR API Release Notes

These release notes summarize new features and enhancements implemented in deployments to the Informed Visibility® Mail Tracking & Reporting (IV®-MTR) Application Programming Interface (API).

MTAC User Group 4 for Mail Visibility

Fact Sheets
04/02/2020
About Mailers' Technical Advisory Committee (MTAC) User Group 4

This document provides a brief description of MTAC User Group 4 for mail visibility and provides a contact for requesting to join the group.

Mail Tracking Vendors (not affiliated with USPS)


If your organization would like to have a third party handle your mail tracking data, the resources below provide contact information for a number of third party service providers who offer mail owner and mail service provider solutions.

 

The listed vendors are provided as a convenience and for informational purposes only.  This list does not constitute endorsement or approval by the United States Postal Service.   The list is open to all interested third party vendors.  To be added to the list, please use the form below.

Contact Lists
05/19/2020
Mail Tracking Vendor List

This document provides contact information for a number of third-party service providers who offer mail owner and mail service provider solutions.

Applications/ Forms
02/27/2020
Mail Tracking Vendor List Request Form

Use this form to add your company’s contact information to the Mail Tracking Vendor List or to request changes to your existing entry. 

Related Products

Electronic Documentation (eDoc)

To participate in Full-Service Intelligent Mail®, mailers must submit information electronically. This computer-consumable version replaces existing hardcopies and includes the following: postage statement and qualification report.

Enterprise Payment System

Centralized Account Processing System (CAPS) will retire October 2021.All customers with CAPS accounts need to migrate to Enterprise Payment System (EPS) as soon as possible to prevent loss of the ability to mail within the Postal Service. For more information please go to: https://postalpro.usps.com/caps-to-eps

Mail Quality Data through IV®-MTR

Mail Quality Data (MQD-IV) leverages the Informed Visibility® Mail Tracking & Reporting (IV-MTR) application to enable mailers to receive uncapped Mail Quality Data. Detailed error data from the Mailer Scorecard is available for Full Service, Move Update, eInduction, and Seamless Acceptance.

Contact

For more information, contact the IV Solutions Center at 1-800-238-3150, option #2 or [email protected].