iGrafx

Pros: Effective for process collaboration. Also helps with project management and performance Easy to create and update process.

Cons: If you are just starting out, you may need some training. It is intuitive but has many features.

Overall: I highly recommend for its effectiveness with process collaboration and performance management

Pros: An excellent application for the easy capture of process diagrams and for understanding the relationships between them.

Cons: The only complaint that I have is that the features most important to me such as VSM and simulation are only available in the desktop client. I have been informed they are coming soon to a web interface.

Overall: I have not found an easier or better application for the capture of process maps.

Pros: My team uses this software everyday to create process maps and diagrams so the analyst understand clearly how to perform the tasks of their job. Because the repository is easily accessible to everyone, I know that every has the correct version of the process.

Cons: I would love to see some more industry specific templates available

Overall: I love the iGrafx applications. They are very easy to learn and use.

Pros: iGrafx has provided the ability for us to quickly capture our diagrams and make sure that all have the ability to have the process knowledge necessary to do their jobs.

Cons: We have not encountered any issues with the software or support thus far.

Overall: The iGrafx team has been very helpful in making sure we have the tools and knowledge needed to fully understand our business landscape.