WordPress.org

lux4jean
(@lux4jean)

7 months, 1 week ago

I installed Jetpack plugin but when i try to set it up i get this message: jetpack.wordpress.com’s server IP address could not be found.

Still the same case i cannot access wordpress.com. I get this error message:
This site can’t be reachedCheck if there is a typo in wordpress.com.
If spelling is correct, try running Windows Network Diagnostics.
DNS_PROBE_FINISHED_NXDOMAIN

Please do help
Thanks

The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

Moderator Mel Choyce-Dwan
(@melchoyce)

7 months, 1 week ago

Hey @lux4jean! You might want to drop this into the Jetpack support forum, so their support staff see: https://wordpress.org/support/plugin/jetpack/. Or, you can contact them directly: https://jetpackme.wordpress.com/contact-support/?rel=support

Thread Starter lux4jean
(@lux4jean)

7 months, 1 week ago

I cannot reach https://jetpackme.wordpress.com/contact-support/?rel=support as this is what I get when i click the link:

This site can’t be reached
Check if there is a typo in jetpackme.wordpress.com.
If spelling is correct, try running Windows Network Diagnostics.
DNS_PROBE_FINISHED_NXDOMAIN

Same when I try to access https://wordpress.com

Moderator Mel Choyce-Dwan
(@melchoyce)

7 months, 1 week ago

Very weird — I’d drop into https://wordpress.org/support/plugin/jetpack/ and see if one of their support staff can help.

Thread Starter lux4jean
(@lux4jean)

7 months, 1 week ago

Ok Thanks

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Reconnecting Jetpack’ is closed to new replies.

In: Fixing WordPress
4 replies
2 participants
Last reply from: lux4jean
Last activity: 7 months, 1 week ago
Status: not resolved

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